Best Western Empire Palace Hotel Istanbul, Istanbul , Turkey on Bookingadvisor.com

General Description

The true spirit of Istanbul welcomming and pleasing The hotel is an old Ottoman house built in the 17th century,near to the Blue Mosque. The cosy, luxury rooms have toiletries with underfloor heating,bath tubs king siced beds cable tv air conditions Internet and 24h room service.

Amenities

Business Center
Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Pet Friendly
Airport shuttle
Disabled Access
Concierge
Valet Parking
Tour Desk
Massage / Beauty Centre
Bar / Lounge
Elevator / Lift
24 Hour Reception
Babysitting / Child Services
Air Conditioned
Non-Smoking Rooms
Banquet Facilities
Conference Room(s)
Currency Exchange
Medical Assistance Available
Multilingual Staff
Safe-Deposit Box
Sauna
Security Guard
News Stand
Mini Bar
Refrigerator
Cable / Satellite TV
Secretarial Service
In Room Movies
Bath / Hot Tub
Porters
Wake-up Service
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
Modem / Data Port
TV
CD Player
Laundry service
Spa bath / Jacuzzi
Garden
Desk
Direct dial phone
Wheel Chair Access
Jacuzzi
Steam Room
Massage
Steam Bath
Beauty Salon
Shower
Luggage Storage

Hotel Policies

Checkin: 12h
Checkout: 14h

Best Western Empire Palace Hotel Istanbul

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for Best Western Empire Palace Hotel Istanbul RATING

3.5 / 5

7 REVIEWS

Visitors' Reviews

Name:Anna Gunter
Date of stay:01/07/2011
Purpose of stay:Leisure

Date of Stay:01/07/2011

It was the best surprise on my trip to Istanbul. The service was great, they spoilt me and helped me on each and every problem I faced during my stay. I think the hotel is wort much more than the price I paid.

Best Western Empire Palace Hotel Istanbul 3.3

Name:Don
Date of stay:11/28/2010
Purpose of stay:Leisure

Date of Stay:11/28/2010

Our reservation did not get honored. They found an excuse to send us to a cheap hotel, and then probably took a another customer who paid higher price. Be careful their tricks.

Best Western Empire Palace Hotel Istanbul 3.8

Name:Seth
Date of stay:07/21/2010
Purpose of stay:Leisure

Date of Stay:07/21/2010

The personal attention provided by the staff was outstanding. This is a small hotel, so do not expect the amenities you would receive at a very large hotel. (no pool, etc). The location is outstanding and is located in a well traveled busy area within easy walking distance of the major sights of Istanbul. Many shops line the streets of the area, and the Turks are polite and honest. I would recommend that you not get a room on the top floor since there is a restaurant above that floor, with all the accompanying noise. But we asked to be moved and the staff immediately did so at no charge. This may not be an option if the hotel is full.

Best Western Empire Palace Hotel Istanbul 4.8

Name:NA
Date of stay: 04/28/2009
Purpose of stay:Leisure

Date of Stay: 04/28/2009

Our reservation did not get honored. They found an excuse to send us to a cheap hotel, and then probably took a another customer who paid higher price. Be careful their tricks.

Best Western Empire Palace Hotel Istanbul 4.3

Name:NA
Date of stay: 05/23/2008
Purpose of stay:Leisure

Date of Stay: 05/23/2008

Bait and switch!! I reserved 2 rooms at the Empire Palace through BestWestern.com in June 2007 for arrival in October and had a Best Western confirmation number. Upon arrival, both my guests and I were taken to the Hotel Amber. I booked the Empire Palace specifically for its location and amenities. The Hotel Amber is not in the same location or of the same quality. One of my guests uses a wheelchair, so the impact of this change was not insignificant. No explanation for the change was given and no price discount or other compensation was offered. It was late at night so we had no real options to go elsewhere.

I was told that both hotels are owned by the same person. I firmly believe that this owner uses the Hotel Amber as a place to shuffle individuals when large groups or "preferred" clients want to stay at the Empire Palace (Hotel Amber shows no availability on BestWestern.com regardless of the date requested; this looks like the owner manages his own "bookings" so he can change confirmed reservations at the Empire Palace as he pleases).

Stay away from both the Empire Palace and the Hotel Amber!!

Best Western Empire Palace Hotel Istanbul 3.8

Name:NA
Date of stay: 10/21/2007
Purpose of stay:Leisure

Date of Stay: 10/21/2007

Best Western Empire Palace Hotel Istanbul 4.7

Name:NA
Date of stay: 09/20/2007
Purpose of stay:Leisure

Date of Stay: 09/20/2007

We found this hotel on the web and not having been to Istanbul before thought this would be in great central location... and it is... a short walk to the Blue Mosque, Aya Sofia, Roman Cistern, the Bizaar, Spice Markets.. and the tram runs right pass the front door. Hotels offers free internet and free breakfast each day. Great views from the roof top restaurant.

Best Western Empire Palace Hotel Istanbul 3.3

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