Chiltern Hotel Luton, Luton , United Kingdom on Bookingadvisor.com

General Description

Kids Go Free!Kids up to the age of 12 stay for FREE when sharing a room with two adults, and if you are having breakfast, we will include the Kids at no extra cost. For lunch and dinner our kids menu is amazing value and starts from just £4.95. Smoking rooms Available on request. Free Wi-Fi thorughout the hotel. The Chiltern Hotel is a 91 bedroom property within easy access of the M1. This modern business hotel has a friendly and welcoming atmosphere. Situated on the outskirts of Luton Town centre the Chiltern hotel is within close proximity of Luton Airport and London. From the moment you arrive at The Chiltern Hotel you can expect to receive the warmest of welcomes from our friendly staff, which will be on hand throughout your stay to guarantee comfort. All bedrooms provide comfortable accommodation and have a modern en suite bathroom with a choice of bath or shower. All bedrooms are equipped Televisions, telephones with voicemail facility, hairdryers, shaver sockets and tea and coffee making facilities, offering a choice of Singles, Twins, Double and family rooms. All rooms have access to free Wifi internet access. The restaurant and bar offer a choice of formal and informal dinning environments, serving an array of modern and traditional cuisine prepared by our highly skilled team of chefs. Chiltern Hotel offers smoking rooms on request which are subject to availability.

Amenities

Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Swimming pool
Disabled Access
Massage / Beauty Centre
Bar / Lounge
Elevator / Lift
24 Hour Reception
Air Conditioned
Golf Course
Banquet Facilities
Conference Room(s)
ATM / Cash Machine
Cable / Satellite TV
Bath / Hot Tub
Porters
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
Modem / Data Port
TV
Laundry service
Casino
Shower
Free Parking

Hotel Policies

Checkin: 14h
Checkout: 12h

Chiltern Hotel Luton

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for Chiltern Hotel Luton RATING

3.4 / 5

6 REVIEWS

Visitors' Reviews

Name:Michele Moss
Date of stay:10/08/2010
Purpose of stay:Leisure

Date of Stay:10/08/2010

easy to find after leaving the motorway,hotel served the purpose for what we required, an overnight stay. the room was adequate for our needs. carpet could have been cleaned,stains on carpet. bathroom fittings tired and in need of replacement.overall not a bad place to stay

Chiltern Hotel Luton 3.8

Name:Maria
Date of stay:12/25/2010
Purpose of stay:Leisure

Date of Stay:12/25/2010

The hotel is very warm comfortable & friendly. The only thing i would say is if you have a room at the front of the hotel it can be very noisy as the hotel is on a busy road. Otherwise lovely hotel would definatly stay there again.

Chiltern Hotel Luton 4.4

Name:
Date of stay:11/30/2010
Purpose of stay:Leisure

Date of Stay:11/30/2010

Quality of roomTV did not work room was incredibly hot and bathroom has seen better days

Chiltern Hotel Luton 4.2

Name:
Date of stay:11/22/2010
Purpose of stay:Leisure

Date of Stay:11/22/2010

It was a rather unfortunate experience staying at this hotel. The room was extremely large and had wonderfuly comfortable chairs. In the terms of room size and quality this was a great deal but we received no chamber maid service for the two nights we stayed and the hotel staff told us to clean the room ourselves. We complained and asked for new bedding and towels which the hotel staff told us to change ourselves but it took them a further hour to send up to our room. By that time my husband and I had fallen asleep on a sheetless matress and were then far too tired to change the bedding ourselves. The Duty manager had not read our booking details properly and ended up checking us out one day early from our room when all our belongings were in the room. He offered no apology and blamed a computer error. Breakfast was not a enjoyable affair either because there was not enough food or re-fills for the guests. The coffee was stone cold and when asked for re-fill this was done very late towards the end of the breakfast period when we had finished. The orange juice was not re-filled at all and the guests had to settle for apple juice. When asked for additional cuttlery or mugs during breakfast, the staff made their displeasure known at the request.Finaly when we came to pay and check out there were a number of guests who were complaining to the Duty manager who would not offer an apology to any of them. When we asked for a re-fund because of the lack of chamber maid service and that we had to clean our own room for two nights the Duty manager refused. I said I would not stay there again and as my husband and I left the hotel, the Duty manager CHASED after us all the way through to the car park and would not let my husband leave until he ranted at him. I had to sit in the car waiting for my husband and watched him being told off by the Duty manager who had not concept of customer service and offered not one apology at any time. He actually had the nerve to say that we had

Chiltern Hotel Luton 4.9

Name:
Date of stay:11/18/2010
Purpose of stay:Leisure

Date of Stay:11/18/2010

Room was adequate for 1 night but the secondary glazing did not close at the side and was missing from the top windows making the room noisier than it should be. The curtains were coming off their runners at the ends. Bar snack and breakfast were good.

Chiltern Hotel Luton 4.8

Name:
Date of stay:06/28/2010
Purpose of stay:Leisure

Date of Stay:06/28/2010

Good value for weekend accommodationWe turned up on a Friday night and they were very accommodating when we wanted to have a small meal at the restaurant before going out.Be careful when checking out though, as they charged us the £20 deposit even though we didn't use anything. We checked our transaction reciept against the hotel receipt and the hotel one was what the cost should have been - so please check before leaving!!!

Chiltern Hotel Luton 3.1

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