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Comfort Suites Kansas City

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8200 North Church Road Kansas City ,Missouri
United States

General Description

Location This property is conveniently located at the intersection of Interstate 35 and Highway 152, two miles east of Interstate 435. It is minutes from many area attractions like Worlds of Fun amusement park, Oceans of Fun Water Park, historic Liberty, the Harry S. Truman Library and Kauffman Stadium. Rooms This property offers rooms with interiors that have been designed to nurture all your needs. Each room is fitted with fully-equipped contemporary amenities and stylish decor. Restaurant Start your day with an invigorating breakfast and also enjoy the various dishes prepared to your taste, before you head out for your business or sightseeing. For your culinary delights, you can also visit the restaurants in the vicinity.

Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Microwave
  • Modem / Data Port
  • TV
  • Laundry service
  • Ice Machine
  • Bus Parking

Hotel Policies

Checkin: 14h
Checkout: 11h

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for Comfort Suites Kansas City RATING

3.5 / 5


15 REVIEWS

Visitors' Reviews

  • 01/21/2010
  • Leisure
Date of Stay:01/21/2010
Close location. Did not give me the room I order and did not offer any help in solving the problem. Not what I expected. Wish they had been more help in coming to a solution that better suited my needs, not theirs.
Comfort Suites Kansas City 3.2
  • NA
  • 09/23/2007
  • Leisure
Date of Stay: 09/23/2007
There was remodeling being done so it is hard to give an accurate review. The pool is very small and not very deep. The breakfast was pretty good but it stop serving at 9 am.
Comfort Suites Kansas City 3.5
  • NA
  • 08/09/2008
  • Leisure
Date of Stay: 08/09/2008
reported no hot water for shower/bath at 5pm and was told maintenance would not come back to bldg until the following day (I only stayed overnight). Was never offered another room or bill adjustment. I requested bill adjustment and was told only manager could offer and he would not be in until the following day. I called manager and was very dissapointed in his lack of customer service. Upon check out I did point out the "100% Satisfaction Guarantee" flyer posted in my room which states: "IF WE CANNOT CORRECT THE SITUATION IN A TIMELY MANNER AND TO YOUR SATISFACTION YOU WILL NOT BE CHARGED FOR YOUR ROOM." I was told I would have to contact the company 800 number to pursue this.
Comfort Suites Kansas City 3.4
  • NA
  • 04/01/2008
  • Leisure
Date of Stay: 04/01/2008
Went for my sister's funeral. I asked should I use debit or credit card. Check in said it made no difference. I used debit. At checkin, they took $152 out of my account and another $140 the next day at checkout which I was not expecting at all. I had no money left in my account for 3 days. $152 was put back into my account. I called both Comfort Suites and travel agency to no avail. I booked through travel agency but had to pay on arrival because of the hotel.
Comfort Suites Kansas City 4.7
  • NA
  • 06/23/2007
  • Leisure
Date of Stay: 06/23/2007
With the exception of a slow elevator and a cooler than usual hot tub, this hotel provided an experience worth your money. An excellent free breakfast is provided. The rooms are very large and the location isn't too bad either.
Comfort Suites Kansas City 4.4
  • 01/06/2010
  • Leisure
Date of Stay:01/06/2010
There was remodeling being done so it is hard to give an accurate review. The pool is very small and not very deep. The breakfast was pretty good but it stop serving at 9 am.
Comfort Suites Kansas City 3.6
  • 10/27/2010
  • Leisure
Date of Stay:10/27/2010
Staff went out of their way to ensure safety and that needs were met. No internet access within room. This hotel provided excellent service and was priced appropriately for amenities offered.
Comfort Suites Kansas City 4.3
  • Max Mangum
  • 01/05/2011
  • Leisure
Date of Stay:01/05/2011
The staff was very helpful and the breakfast was great. It was a great place to stay, if I could have stayed in a non smoking room, it would have been great.
Comfort Suites Kansas City 3.9
  • Vicki
  • 08/14/2011
  • Leisure
Date of Stay:08/14/2011
The staff did not explain things when I checked in, I had to ask about the breakfast, how to get to my room, etc. The room was nice. The pop machines did not work. There were no sheets & blanket for the pull out bed in the room. The staff did not explain things when I checked in. I had to ask about how to get to my room and about the morning breakfast hours. Nice hotel and reasonably priced.
Comfort Suites Kansas City 3.8
  • Penny Coleman
  • 01/23/2012
  • Leisure
Date of Stay:01/23/2012
The Comfort Suites Kansas City has an incredible location. It is a minute from I-35 which can get you to downtown KC in 20 minutes. Beyond that, I really can't say anything good about it. The rooms are vaguely dirty and sticky. It is supposedly a totally smoke free hotel, but one of our rooms smelled of smoke so bad, we had to move. The deadbolt on our door did not work and screws were backing out on a wall lamp. The pull out couch was like a bed of nails.
Comfort Suites Kansas City 4.1
  • Carlos McLean
  • 10/18/2012
  • Leisure
Date of Stay:10/18/2012
The complementary breakfast was fantastic! The morning staff was very unfriendly and ignored me for way too long. Check-in was quick and prompt. The room was clean and comfortable, nicely decorated and contained a microwave and mini-fridge. Bathroom area was spotless and spacious. My husband had to leave before I did (2:00 am) and when I went to check-out; the front desk clearly ignored me. I was the only one standing there and he was too busy reading a magazine and then going through a bag of personal stuff before he finally acknowledged my presence. I told him I wanted to check out and he asked if a piece of paper had been placed under my door that morning. I told him that my husband had left several hours before me and he may have picked it up on his way out, but I had no way of knowing. He asked for my room number and in a less than pleasant response told me that I was fine and that I could go. I thanked him and left. The morning desk clerk was the only bad experience at this hotel and I can let that go and would definitely recommend this particular Comfort Suites.
Comfort Suites Kansas City 4.8
  • Donald
  • 05/18/2013
  • Leisure
Date of Stay:05/18/2013
The breakfast was ok and the hotel was clean. Short on help. Unfriendly check-in. Had to check in both nights. Filthy hot tub. Housekeeping walked in without knocking. The hotel seems to be under remodel which would account for broken tile in bathroom and noisy air conditioner, old small TV. Hot tub was filthy. Unfriendly check-in. Made me check in both nights on a 2-night stay for some reason or other. Short on help. I had to find more utensils in the kitchen/dining area for breakfast since there is not enough help. They had 1 person at the front desk and same person running the breakfast room. Housekeeping person just started walking in to our room to clean prior to 8 am without knocking and announcing who they were.
Comfort Suites Kansas City 3.3
  • Jeanette
  • 05/01/2013
  • Leisure
Date of Stay:05/01/2013
The location was good for what we were doing. The room was ok, but not great. The pool and spa are had to much of chemical smell. The kids were getting sick.
Comfort Suites Kansas City 4.8
  • Tommy
  • 08/21/2013
  • Leisure
Date of Stay:08/21/2013
Conveniently located. Many nearby restaurants to choose from. Chlorine in pool area was so strong we could not stand to be in there. The hotel was conveniently located and easy to find. The beds were extremely comfortable. Our bathroom light went out and it was fixed in a timely manner. The room needed some cosmetic fixes but it looked like they were working on that. There was something brown in the hot tub so we were afraid to use it and the chlorine in the pool area was so strong it made our eyes burn even without getting in the pool, but we did not have much time to swim anyway so it was ok.
Comfort Suites Kansas City 4.5
  • Kathy Washington
  • 05/08/2014
  • Leisure
Date of Stay:05/08/2014
Great location for restaurants and shopping. The decor was very tired looking. Great location for restaurants and shopping. The hotel decor is tired looking. The hotel is clean and felt safe.
Comfort Suites Kansas City 4.4

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