BookingAdvisor.com

After this Milan trip, I have grown extremely curious as to who gives STARS to hotels. Or are they self appointed by the hotel? As far as this listing goes, yes it was renovated some 5 or so years ago. However that is all the hotel lives up to. Might I say it was poorly renovated with "Zero" amenities. This is about as no frills as no frills gets. However, upon arrival I found an older gentleman and a young 20 something girl with glass behind the front desk. I arrived early in the morning knowing my reservation was for 3pm checkin. However having taken 3 connecting flights from Hong Kong via the U.S. to get to Milan, I was tired and did not feel as if I should walk around Milan after 36 hours of travel. I was offered the waiting room until 3 pm. I was asked to sign a few documents at the front desk, as I started reviewing the documents and trying to familiarize myself with what I was reading, the girl suddenly became irate, telling me that there was no need to read the documents, and that nobody ever reads it. I told her, in English, I would rather review it. I continued to listen while reading, and never let her on to the fact that I understood Italian perfectly. I was able to check in at 12:30 pm. after the older attendant obviously noticed that I had spent the entire morning sleeping in the waiting room. I went to my room, the entry door to my room was approx. 36" wide and once I had entered the room it was not more than 12" inches wider than its entry door. Perhaps the entire room was 50 or so inches wide. The 36" inch single bed was in the center of the room with perhaps 6" inches walking space on either side. I could not open my suitcase in the hotel room because there was no room, so I opened it outside my room in the hall. By American standards this would be a closet. The bath was also extremely small. Above all the drilling noise into what seemed to be concrete drilling in my room went on until after midnight. I called downstairs to complain and there was n