Visitors' Reviews
Date of Stay:03/25/2011
Not at all. The hotel was dirty. The reception guy was rude. Bad taste and bad service. They had the worst staff.
Hilton Hotel Windsor
3.8
Date of Stay:08/26/2011
Incredible view from rooms and from pool area. Parking situation. Hilton Windsor has an incredible view of the Detroit River and skyline from all rooms--and the pool room had a full vista view that was amazing. Check in and out was easy. Self parking behind the hotel had a tortuous walk to the hotel--elevators, up and down, etc--that was difficult with two kids and luggage. The TV was small but they had good channel selection. Beds were very nice.
Hilton Hotel Windsor
4.2
Date of Stay:05/18/2011
Convenient location, friendly staff and clean rooms. Nothing. Great value for your money. Staff is very helpful and friendly. Free toothpaste. Rooms are very clean and toilets are well equipped.
Hilton Hotel Windsor
3.5
Date of Stay:04/16/2011
The location was great. No maid service between 2nd and 3rd night.
Hilton Hotel Windsor
3.5
Date of Stay:05/04/2011
The Riverview which of course was extra $. Just that the parking was far to walk to. It was clean and we had a nice time while we were there for our overnight stay. We were offered a room on a high floor that had many windows for us to enjoy the lovely Riverview.
Hilton Hotel Windsor
4.5
Date of Stay:05/11/2011
The view of the Detroit Skyline Lack of parking access at entrance Nice older hotel that has been well maintained. Check-in is difficult with your vehicle because the access in front is very limited. Rooms are small but developed to maximize riverfront scenary.Staff is very young enthusiastic and helpful. Parking options are very limited and expensive for this area of town. The hotel does not have it's own lot. Short walk to all access points downtown.
Hilton Hotel Windsor
3.3
Date of Stay:03/01/2011
Room was large with lots of sitting space. The parking lot was full and the bathroom was not clean. The location is great with a wonderful view. Staff is friendly, maid service was lacking in that the bathroom was not clean and previous occupant paperwork was still there.
Hilton Hotel Windsor
4.5
Date of Stay:03/26/2011
Great location. Had to pay for parking which I wasn't aware of when I booked. Great location, clean and friendly staff. Well worth the money spent.
Hilton Hotel Windsor
3.6
Date of Stay:09/25/2010
The rooms, location & value! Pool a bit small, but otherwise, great. The hotel is in a great location if you wish to be where the action is, nice quiet bar, but the floors can become quite noisy after the bars close.
Hilton Hotel Windsor
4.1
Date of Stay:10/30/2010
The parking is listed on the the travel website as free. It is not.
Hilton Hotel Windsor
4.8
Date of Stay:10/28/2010
Excellent bed and spacious rooms. Wallpaper seemed dated in hallways. Overall good to be Canadian. No offense but it's not quite like the states.
Hilton Hotel Windsor
3.1
Date of Stay:08/20/2011
My boyfriend and I recently stayed at the Hilton for fireworks night. The hotel and the staff were both great. We travel a lot and this was our first time in Windsor, we mentioned this to the staff and they made us feel right at home and recommended many great ideas. Our check-in was perfect, no problems with the reservation and very welcoming. Our room had a great view of the Detroit skyline that was breath taking in the evening. After being in the room for twenty minutes or so the phone rang and it was the front desk making sure everything in the room was okay. The room was very clean and the beds were extremely comfortable. We ordered more pillows and they were delivered immediately and the staff was very polite. We ordered breakfast from room service and it was delivered right on time. The food was delicious and still warm, which sometimes can be a problem. The hotel is located right downtown and is in walking distance to almost everything you need. The location is very safe. Since it was Fireworks night they had tons of security at each entrance which was very comforting. When walking through the lobby after the fireworks one of the front desk staff members remembered our last name and asked us if we enjoyed the show. We were more than impressed that after such a busy night they still took the time to see if we were enjoying our stay. We highly recommend the Hilton Windsor to anyone looking to stay within a safe, clean and friendly environment. We enjoyed our stay so much that we have already booked a room for next year.
Hilton Hotel Windsor
3.1
Date of Stay:09/18/2011
View of the motor city. Bathroom pipes shook when the hot water was on in the shower and parking in general. Elevator in parking garage. Located minutes from Casino Windsor. Paris Hilton?
Hilton Hotel Windsor
3.6
Date of Stay:07/26/2011
Great value. Needs some updating, decor a bit old. Onsite parking was not available. Friendly staff, great location on river across from US/Canada border, should have better parking facilities.
Hilton Hotel Windsor
4.9
Date of Stay:08/06/2010
Staff was helpful & friendly, clean hotel. Very nice hotel. Will recommend to friends & stay again.
Hilton Hotel Windsor
3.9
Date of Stay: 03/26/2009
Being 19 I came with my boyfriend for a good time at the bars, and the young nightlife. We were only a few blocks from all the nightclubs and most the bars which made our journey a lot easier besides the outerwear and the cold weather (there were closer ones!). We didnt have any problems with room service and our room was clean. As for the front desk, they gave us a small issue with the television channels, but served us right away to a key id lost. it looked kinda old, smelt funny in some areas, and our fan/heater only blew out cold air, but usually found or expected in many hotels. The huge comfortable bed was the best part, and undeinably i wanted to steal the pillows :)
Hilton Hotel Windsor
4.1
Date of Stay: 07/09/2008
My boyfriend and I recently stayed at the Hilton for fireworks night. The hotel and the staff were both great. We travel a lot and this was our first time in Windsor, we mentioned this to the staff and they made us feel right at home and recommended many great ideas. Our check-in was perfect, no problems with the reservation and very welcoming. Our room had a great view of the Detroit skyline that was breath taking in the evening. After being in the room for twenty minutes or so the phone rang and it was the front desk making sure everything in the room was okay. The room was very clean and the beds were extremely comfortable. We ordered more pillows and they were delivered immediately and the staff was very polite. We ordered breakfast from room service and it was delivered right on time. The food was delicious and still warm, which sometimes can be a problem. The hotel is located right downtown and is in walking distance to almost everything you need. The location is very safe. Since it was Fireworks night they had tons of security at each entrance which was very comforting. When walking through the lobby after the fireworks one of the front desk staff members remembered our last name and asked us if we enjoyed the show. We were more than impressed that after such a busy night they still took the time to see if we were enjoying our stay. We highly recommend the Hilton Windsor to anyone looking to stay within a safe, clean and friendly environment. We enjoyed our stay so much that we have already booked a room for next year.
Hilton Hotel Windsor
4.7
Date of Stay: 05/21/2008
The parking is listed on the the travel website as free. It is not.
Hilton Hotel Windsor
4.1
Date of Stay: 11/08/2007
Staff is rude and disrespectful. Upon walking into room there were crumbs all over one of the tables, stains all over the carpet, and the ceiling was extremely low. I'm only 6' and I felt like i was in a playhouse. The view of Detroit is great, but not nearly worth the money, or putting up with the staff. I had to argue with the MANAGER to get my money back and he wouldn't do it. I told the night manager that I've worked in hotels and never seen anything like the way their staff was treating us. He then got in my face and YELLED at me about how long he's been working in hotels. Horrible service, even the managers are rude and unprofessional. Save yourself some time and money and stay somewhere else if your going to Windsor.
Hilton Hotel Windsor
3.1
Date of Stay:06/08/2010
The view. Parking. Everything was great; location, price, quality of stay. Only possible improvement would be in regards to parking.
Hilton Hotel Windsor
3.6
Date of Stay:10/13/2010
Location. Locks on refrigerator. Hotel was great for the price I paid.
Hilton Hotel Windsor
3.1
Date of Stay:12/01/2010
Location, location, location... Parking. Overall, my stay at the Hilton Windsor was exceptional. Can't beat the location. Within walking distance to all the hot spots and Casino Windsor. All around service was friendly.
Hilton Hotel Windsor
3.7
Date of Stay:05/06/2011
The hotel room was very comfortable. The front desk clerk put us in a smoking room when we asked for none, and then the valet girl found us another room. I was traveling with a friend. I liked the hotel, but when we checked in the front desk clerk said he had 1 room in smoking with 2 beds or 1 room non smoking with one bed. We dont smoke and Im pregnant so we said we wanted the non smoking room with one bed. He put us in a smoking room with one bed.
Hilton Hotel Windsor
4.7
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