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Hilton Metropole Hotel London

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225 Edgware Road London ,England
United Kingdom
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General Description

Located close to Oxford Street, the Hilton London Metropole Hotel is just 26 kilometers from the London Heathrow Airport. The London Gatwick Airport is at a distance of 48 kilometers from the hotel, making it a viable option for visitors who prefer staying close to the airport. Situated in one of the main hubs of London, this hotel proves especially advantageous to leisure visitors because the main tourist attractions, such as the Planetarium, Hyde Park, Madame Tussauds, etc., are situated nearby. Also, the Buckingham Palace, the Tower of London and the Kensington Palace are in the vicinity. With 1062 guestrooms spread over 23 storeys, the Hilton London Metropole Hotel prides itself on being one of the largest hotels in London and the tallest building in the area. The huge lobby, with its marble flooring and glass elevators, the sunken lounge, as well as a mezzanine level, which leads to the conference rooms, makes the hotel truly world class. The hotel is popular with executives, for its business facilities, and with shopaholics, for the Mediterranean and North African shopping outlets located close by. Also, the large number of restaurants on the cosmopolitan Edgware Road is attractive to many food lovers and connoisseurs who can indulge in culinary delights from across the world. This hotel gives you the opportunity to experience the quality you can find only in Hilton...

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Bicycle Rental
  • Direct dial phone
  • Wheel Chair Access
  • Jacuzzi
  • Solarium
  • Steam Bath
  • Barber/Beauty Shop
  • Shower

Hotel Policies

Checkin: 15h
Checkout: 12h


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for Hilton Metropole Hotel London RATING

3.8 / 5


21 REVIEWS

Visitors' Reviews

  • Lee Hardy
  • 08/24/2011
  • Leisure
Date of Stay:08/24/2011
Centrally located to the things we wanted to see near bus and metro lines. Very small rooms. Not enough room for suit cases and walking around without hitting shins on bed frames.
Hilton Metropole Hotel London 3.9
  • Johnny
  • 04/14/2011
  • Leisure
Date of Stay:04/14/2011
central location bathroom was dirty when I checked in The hotel looks quite nice and the rooms are large. But I had a couple of issues with the hotel. First the bathroom was dirty when I checked into the room. I have never seen this before in a 4* hotel. Secondly, they attempted to charge me for a movie that I never viewed. Luckily the room was prepaid and they didn't have my credit card on file so I didn't even have to put up a fight.
Hilton Metropole Hotel London 4.1
  • Ellen Carroll
  • 08/19/2010
  • Leisure
Date of Stay:08/19/2010
very friendly staff room size smaller in England as compared to us very wonderful hotel, quite enjoyable.
Hilton Metropole Hotel London 4.2
  • Alison
  • 02/24/2011
  • Leisure
Date of Stay:02/24/2011
Good location. Nice accommodations. Very small room. Horrible, limited TV selections. Not a 4 star hotel in my opinion. It was nice enough, but more like a 3 star hotel. Not many extras. Everything was basic. Room was tiny with 2 single beds. Even though I was alone and requested one larger bed, they told me that they didn't have any and they would upgrade me. This was no upgrade!
Hilton Metropole Hotel London 4.4
  • Katharine
  • 04/19/2011
  • Leisure
Date of Stay:04/19/2011
Room had nice view of London, bed was comfortable. The hotel had no working pay phone or cash machine. The fixtures in the bathroom were not working properly. The concierge was not helpful. The area around the hotel was suspect. The bed was comfortable.
Hilton Metropole Hotel London 4.4
  • Virginia Turner
  • 07/07/2010
  • Leisure
Date of Stay:07/07/2010
Room too small. Bed as hard as a rock. We asked housekeeping to send us up a blanket but they didn't have any left. We awoke with back pain from the hardness of the bed and thought that a blanket the second night might make it easier to sleep. We had no problem making our 8:30 am flight!
Hilton Metropole Hotel London 4.1
  • Wesley
  • 08/03/2011
  • Leisure
Date of Stay:08/03/2011
Nothing comes to mind. There was no bell services. Didn't like it much.
Hilton Metropole Hotel London 3.8
  • Megan Kelley
  • 01/23/2011
  • Leisure
Date of Stay:01/23/2011
Good location and perfect room. The hotel is really good! The room is very clean, comfortable, and is near shops, supermarket, pubs and tube station.
Hilton Metropole Hotel London 4.6
  • Patricia
  • 11/28/2010
  • Leisure
Date of Stay:11/28/2010
Nice pool. The hotel completely ruined my stay in London. Completely ruined it, and haven't tried to make it up to me. It is a long story, but the hotels actions caused me to be stranded in London with no place to stay and miss my unchangeable flight back to the us. They have been very corporate and unhelpful as I have tried to get compensation for my trouble. It was a dangerous situation and I will probably have to sue them. And I am not normally a litigious person.
Hilton Metropole Hotel London 3.5
  • Victoria
  • 11/08/2010
  • Leisure
Date of Stay:11/08/2010
Proximity to Paddington Station. Room not up to Hilton standards. Large and impersonal. Room was bland and had several maintenance issues. Very mediocre for a Hilton. At least leaving was fast due to proximity of Paddington Station.
Hilton Metropole Hotel London 4.7
  • Jennifer
  • 09/29/2010
  • Leisure
Date of Stay:09/29/2010
The service, the follow-up, the cleanliness, and most other aspects of this hotel need improving. Whoever rated this a 4 star hotel hasn't visited it lately. The only good thing is proximity to the tube station
Hilton Metropole Hotel London 3.7
  • 11/23/2010
  • Leisure
Date of Stay:11/23/2010
Outstanding cleanliness and comfort. Wireless internet should be free. 15 GBP for 24 hours. Excellent except for not having free wireless. Would not stay there again for that reason.
Hilton Metropole Hotel London 3.5
  • 05/22/2010
  • Leisure
Date of Stay:05/22/2010
I stayed in the tower complex, with a fantastic panoramic view of the whole of the south of London, complete with the South Downs. The staff were brilliant. If you were in a queue to book in, Staff would appear from everywhere to help you register. The breakfast was excellent and whatever your taste, it was there for you. A big plus was the size of the double bed. It was huge and would comfortably fit 4. I never saw much of my wife at nights, ha! ha! But on a serious note, I have a fantastic 3 night stay and would recomend this Hotel to anyone.
Hilton Metropole Hotel London 3.1
  • 08/10/2010
  • Leisure
Date of Stay:08/10/2010
Good Breakfast. Disinterested staff. Outlets didn't work. TV didn't work. Room service was late. Front desk didn't really care or bother sending anyone for repairs.
Hilton Metropole Hotel London 3.6
  • NA
  • 01/12/2009
  • Leisure
Date of Stay: 01/12/2009
My wife and I have stayed here for the last 4 years for a couple of weeks at the first of December and it is ideal due to the location. I have asked for an early check in each year and have yet to receive one but they didn't seem to mind my wife and I sleeping on the couches in the lobby until the 3 PM Check in time when magically the room is available. Lots of ice at the bar in the lobby. This location being close to the Bakerloo and Circle lines makes it ideal to get to any part of London fast and efficiently. The rooms are typical of most three star hotels in London but the Pool and Fitness staff is always top notch. The M & S across the street and the Arabic Tesco knock off on the other street make it ideal for early morning or late night snacks. The value and location are the two keys that make this the best Hotel I have stayed at in London for going on 30 years. The location to the Heathrow Express at Paddington make it nice for an easy arrival and get out of town quick location. If you like Kabobs the eating options are ulimited in the immediate area. I've booked this hotel again for this Christmas so either I am getting soft or this is a pretty darn good Hotel.
Hilton Metropole Hotel London 3.2
  • NA
  • 08/18/2008
  • Leisure
Date of Stay: 08/18/2008
We stayed here for our honeymoon and received excellent service. The bed was huge and the bathroom was ample. There are 2 subway stops within a block of the hotel. For the price I paid, On our next trip to London, we will make sure that we stay here again. We even received chocolate, strawberries and champagne in our room ( I guess we looked newlywed).
Hilton Metropole Hotel London 4.7
  • 03/20/2010
  • Leisure
Date of Stay:03/20/2010
The staff were excellent very helpful and pleasent especially Stephanie on reception
Hilton Metropole Hotel London 3.7
  • Joseph
  • 03/08/2011
  • Leisure
Date of Stay:03/08/2011
It has many amenities, friendly helpful staff. The food and in room internet are high priced. The same services are available at establishments out the hotel door. The hotel has two types of rooms, some very small but still with nice bedding and amenities. The larger rooms are very comfortable and much nicer to stay in if you are going to spend any time in the room. Upgrade to the bigger room for 20 pounds a night, one receptionist wanted 40 one only asked 20. It's negotiable. The hotel is only a few blocks from the station where you have non-stop train service to the airport.
Hilton Metropole Hotel London 4.9
  • Terry Combs
  • 09/09/2010
  • Leisure
Date of Stay:09/09/2010
The service was poor and I don't have anything positive to say. The staff did not respond to needs quickly. The staff did not help us with our problem of beds expected at check in. Hilton does not have a deluxe rate. We were very disappointed
Hilton Metropole Hotel London 4.6
  • Marc Potter
  • 11/28/2010
  • Leisure
Date of Stay:11/28/2010
Nicely decorated room, very clean, great view Small room Great location convenient to Paddington station and Underground. Hotel staff very professional and friendly. Nice room with modern furnishings and a good view - a little on the small side however.
Hilton Metropole Hotel London 3.8
  • 09/30/2010
  • Leisure
Date of Stay:09/30/2010
Very convenient for my needs; clean, efficient; excellent value. Nothing. Huge, bustling hotel with efficient, polite service; room was very clean and comfortable, with excellent lighting and climate control. An upgrade to a 22nd-floor room provided panoramic views of London.
Hilton Metropole Hotel London 4.4

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