Hilton Palacio del Rio Hotel San Antonio, San Antonio , United States on Bookingadvisor.com

General Description

Located on the famous River Walk in beautiful downtown San Antonio, the Hilton Palacio del Rio hotel is surrounded by Texas culture and attractions, including the Alamo, just two blocks away. As the longest consecutive recipient of the AAA Four Diamond Award in San Antonio, the Hilton Palacio del Rio offers superior service, extensive guest amenities and is the only hotel in downtown San Antonio that features a private balcony in every room. Tex's Riverwalk Sports Bar & Grill, Durty Nelley's Irish Pub, Ibiza Riverwalk Patio Restaurant & Bar and the Rincon Allegre Lobby Bar await to satisfy individual tastes. Flexible and elegant facilities make our Hilton hotel a favorite amongst visitors, guests and event planners. Ideal for meetings, conventions, banquets, weddings and special events in Texas, our hotel is immediately across the street from the Henry B. Gonzalez Convention Center and HemisFair Park, plus right next door to the Arnesan River Theatre and La Villita - the original settlement of San Antonio. San Antonio International Airport is only 11 miles away with Fiesta Texas and Sea World approximately a 20 minute drive. Numerous golf courses are nearby, as well. Take me to the Hilton!

Amenities

Business Center
Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Swimming pool
Pet Friendly
Disabled Access
Concierge
Valet Parking
Tour Desk
Bar / Lounge
24 Hour Reception
Air Conditioned
Non-Smoking Rooms
Golf Course
Banquet Facilities
Conference Room(s)
Safe-Deposit Box
Security Guard
News Stand
ATM / Cash Machine
Refrigerator
Cable / Satellite TV
In Room Movies
Bath / Hot Tub
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
Modem / Data Port
TV
Laundry service
Wheel Chair Access
Jacuzzi

Hotel Policies

Checkin: 15h
Checkout: 11h

Hilton Palacio del Rio Hotel San Antonio

Nearby transport:

San Antonio Amtrak Station 1km

Nearby places of interest:

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for Hilton Palacio del Rio Hotel San Antonio RATING

4.1 / 5

24 REVIEWS

Visitors' Reviews

Name:Francis
Date of stay:12/24/2010
Purpose of stay:Leisure

Date of Stay:12/24/2010

Pool, fitness center, hot tub.

Hilton Palacio del Rio Hotel San Antonio 4.6

Name:Tara Duke
Date of stay:04/29/2011
Purpose of stay:Leisure

Date of Stay:04/29/2011

We had a very fun time and the hotel staff was very friendly and they even assisted us in getting to a restaurant in the river walk and they seemed very knowledgeable.

Hilton Palacio del Rio Hotel San Antonio 4.2

Name:Erik Peters
Date of stay:10/19/2010
Purpose of stay:Leisure

Date of Stay:10/19/2010

I have seen mostly good reviews on this hotel, but a few that made me question whether or not to stay here. I am glad that I took my chances and went with this hotel. I have found that you will be treated the way that you treat the staff at the hotel. If you come in ready for a fight, then you will probably get one. It is not their fault if you had plane troubles, you got the wrong car at the rental company, or if the taxi driver was a jerk. Don't take it out on them. When you check in, be happy and pleasant, and the world is yours. They accidentally had set us up for a double room (we requested a king online) and they noticed it immediately. They gave us the king room, but upgraded us to a better view, without the cost. When we checked out and went to the airport, we found out that our flight was canceled due to snow at our destination. We went back to the hotel, but the same room was already taken. They gave us another room at the same price, and it was even better than the one before. It turned out that I had left my bathing suit in the bathroom upon checkout, and they were able to locate it for me and return it immediately. The maid service is better than any hotel I have seen. It is one of the better hotels on the river walk. I have stayed at several, but I will never go back now that I have stayed at this hotel.

Hilton Palacio del Rio Hotel San Antonio 4.8

Name:Melanie Abrams
Date of stay:10/25/2010
Purpose of stay:Leisure

Date of Stay:10/25/2010

Very clean, great location. Took a little long for us to get our car and day leaving. Overall, our stay was pleasant, quite and the hotel was in a great location. We enjoyed our stay. Therefore, made our trip even better, to be able to stay in a top hotel.

Hilton Palacio del Rio Hotel San Antonio 4.3

Name:Guy
Date of stay:10/09/2010
Purpose of stay:Leisure

Date of Stay:10/09/2010

Great location. Nothing. Hotel was right on the Riverwalk. The staff was great. The room was okay, a little old-fashioned.

Hilton Palacio del Rio Hotel San Antonio 4.6

Name:Brad Ray
Date of stay:03/05/2011
Purpose of stay:Leisure

Date of Stay:03/05/2011

Location. Staff was very friendly and helpful.

Hilton Palacio del Rio Hotel San Antonio 4.1

Name:Claudia Williamson
Date of stay:06/07/2010
Purpose of stay:Leisure

Date of Stay:06/07/2010

Excellent access to the Riverwalk. Just a step out the door and you are on the Riverwalk. Loved it. Excellent location!

Hilton Palacio del Rio Hotel San Antonio 4.6

Name:NA
Date of stay:11/19/2009
Purpose of stay:Leisure

Date of Stay:11/19/2009

Hotel staff wasvery friendly and great location. Temperature of the room was a little stuffy. This hotel was very pleasant. We had everything we needed in a nice convenient location and the hotel staff was very accommodating.

Hilton Palacio del Rio Hotel San Antonio 3.2

Name:Carmen
Date of stay:08/30/2010
Purpose of stay:Leisure

Date of Stay:08/30/2010

Nice lobby. Very small room. Boxy. I would only stay in this hotel if I was by myself. Bathroom was tiny. Pool was very small, so no fun for children. Only two room choices were King or 2 doubles. Parking was expensive and valet never gave us the full valet price, which was $35. I stayed in a Hilton in Hawaii and paid only $20 a day. Breakfast was very pricey wouldn't have minded if whole experience had been upscale. It wasn't.

Hilton Palacio del Rio Hotel San Antonio 4.2

Name:Jason
Date of stay:05/02/2010
Purpose of stay:Leisure

Date of Stay:05/02/2010

Very nice accomodations....felt very secure .....located right next to the Riverwalk....

Hilton Palacio del Rio Hotel San Antonio 4.7

Name:Betsy Burke
Date of stay:08/30/2010
Purpose of stay:Leisure

Date of Stay:08/30/2010

I loved the room service pizza. Very delicious. Charging for internet, unsmooth elevator, no microwave, charge for parking. Very nice, very clean. I don't understand why a 4 star hotel can't even give you free wireless internet. I get free internet at cheap $35 a night motels. The hotel even charged to play old video games on the TV that had a game controller attached, not impressed with that. Other than that and the extremely over priced room service, I had a nice stay.

Hilton Palacio del Rio Hotel San Antonio 4.4

Name:
Date of stay:07/24/2010
Purpose of stay:Leisure

Date of Stay:07/24/2010

Paying for the parking and it was an inconvenience to park across the street.

Hilton Palacio del Rio Hotel San Antonio 4.5

Name:NA
Date of stay: 07/07/2008
Purpose of stay:Leisure

Date of Stay: 07/07/2008

We absolutely loved this hotel. The rooms were clean with the most comfortable bed we have ever slept on. We just loved that every room had a balcony (we recommend to get a room with a river view). Great location. Only downside was the expensive parking, but I guess that is what you get when your downtown in any large city.

Hilton Palacio del Rio Hotel San Antonio 4.9

Name:NA
Date of stay: 09/25/2008
Purpose of stay:Leisure

Date of Stay: 09/25/2008

We were close to shopping restaurants and parks, which had live music. The rooms were comfortable. We would definately stay there again. DQ

Hilton Palacio del Rio Hotel San Antonio 3.5

Name:NA
Date of stay: 03/24/2009
Purpose of stay:Leisure

Date of Stay: 03/24/2009

My wife and I just spent 5 nights with our two teenage children at this hotel. We're very pleased to say the least. We never encountered an employee that didn't strive to please us. The valet, the front desk, the bell staff, the dining associates (including room service) were all wonderful. The property itself is very clean and attractive. Our room was nicely furnished and very comfortable. The furnished balcony was a nice touch. The beds are very good and you'll find complimentary coffee next to the in room coffee maker. There's also a mini-fridge for anything you need to keep cold. Even the towels were great. We felt very safe as well. They lock the doors down to keyed guest entry only in the late evening. The location is perfect. You're close enough to walk to most anything you'd like to do. The Alamo is two blocks away and an amazing assortment of dining/shopping options are just a short walk down the river. The Hard Rock Cafe and Joe's Crab Shack were two of our favorites. There is a bus stop and trolley station just at the corner of the hotel that will take you around downtown and even as far as Sea World. We didn't need to get our car out of the parking area to visit any local attraction. When you can stay at a place where even your teenagers can't find anything to complain about, you know you're at the right hotel. We would definitely recommend it and plan to return.

Hilton Palacio del Rio Hotel San Antonio 4.7

Name:NA
Date of stay: 12/01/2007
Purpose of stay:Leisure

Date of Stay: 12/01/2007

Every year, our dad comes to San Antonio to visit my brother and I for Christmas, and we stay in a cheap hotel. Well, this time he had more money, so we thought we were going to have the best Christmas ever. We got to the hotel, and it was beautiful. Right on the river, all decorated for the holidays. We ordered breakfast from room service, which was pretty good, and went outside on the porch to admire the view. Later, we went out so the maid could straighten up the room. We came back at around 4 o clock, and it wasnt clean. My dad told the people on the desk and they said they would take care of it. So we went out AGAIN. but when we came back, the room was the same. soo we told the front desk again. and they moved us down the hall. and gave us free breakfast for the rest of our stay. oookay...we ordered a video game and the tv shut down. so we had to wait an hour and a half for that. then the night before christmas eve, it was pouring down raining. my brother fell asleep, and my dad and I were watching TV. we could hear the rain loud and clear, so we looked in the hall and there was water running from the ceiling. so at midnight, the whole floor had to move 7 floors up. then we got a free christmas buffet. which was AWESOME. but i don't know if the free food can make us forget about the problems they gave us. I guess the hotel is just old.

Hilton Palacio del Rio Hotel San Antonio 4.4

Name:
Date of stay:11/19/2010
Purpose of stay:Leisure

Date of Stay:11/19/2010

Location on the River walk. Time to get car from valet. Hotel was very clean, staff was very friendly and helpful. Enjoyed our stay.

Hilton Palacio del Rio Hotel San Antonio 3.4

Name:
Date of stay:05/06/2010
Purpose of stay:Leisure

Date of Stay:05/06/2010

I liked that the customer service we had no problems checking in or getting anything we requested the location was great. It was tough to get the temperature right in the rooms and I wish they had free parking. This hotel is great for travelers. It has great access to all of the places onthe Riverwalk and downtown areas. The hotel is huge so its always easy to find your way back to your room. The customer service is good. Hotel is great for a couple but snug for a family.

Hilton Palacio del Rio Hotel San Antonio 4.1

Name:
Date of stay:12/18/2010
Purpose of stay:Leisure

Date of Stay:12/18/2010

Clean, comfortable, convenient. Expensive parking, no free breakfast. Very nice hotel and great location. Just wish they would offer continental breakfast. Parking was very expensive at $22 per day or $35 is valet. But very nice, clean and comfortable.

Hilton Palacio del Rio Hotel San Antonio 3.5

Name:
Date of stay:05/22/2010
Purpose of stay:Leisure

Date of Stay:05/22/2010

Great location andgreat staff. Rooms decor could be updated a little.

Hilton Palacio del Rio Hotel San Antonio 3.2

Name:
Date of stay:07/22/2010
Purpose of stay:Leisure

Date of Stay:07/22/2010

We were not provided with free WiFi that I would expect of a 4-star hotel.

Hilton Palacio del Rio Hotel San Antonio 3.8

Name:
Date of stay:04/16/2011
Purpose of stay:Leisure

Date of Stay:04/16/2011

Location and very nice looking. Parking took a while valet expense.

Hilton Palacio del Rio Hotel San Antonio 3.1

Name:
Date of stay:02/16/2011
Purpose of stay:Leisure

Date of Stay:02/16/2011

Location was amazing. The hallways and rooms look sort of old for a 4-star. Excellent staff experience. As I mentioned above, the location is absolutely perfect. The riverwalk views from our hotel were supreme. There is a nice restaurant/bar open-air to the riverwalk downstairs that is the best people watching spot you can imagine. Only two flaws in my opinion to this place. The hallways and rooms seemed closer to 3-star than 4 (unless you count the view) because they look kind of old. Room service is slow. I would still go there again for the great price I got, though.

Hilton Palacio del Rio Hotel San Antonio 3.6

Name:
Date of stay:11/25/2010
Purpose of stay:Leisure

Date of Stay:11/25/2010

Clean. Very clean. Food was very expensive. $25/person for breakfast! The hotel was good. The employees were friendly and helpful. Dining was way to expensive, not worth the price, especially considering all the restaurants right next door it were not!

Hilton Palacio del Rio Hotel San Antonio 3.1

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