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Holiday Inn Express Hotel & Suites Airport Grand Rapids

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5401 28th Street South East Grand Rapids ,Michigan
United States

General Description

Join us at the newest Holiday Inn Express in Grand Rapids, MI!The Holiday Inn Express Grand Rapids Airport Hotel provides quality and comfort with a unique twist...all rooms are suites! The Gerald R. Ford International Airport (GRR) is located only 3 miles from this airport hotel and our complimentary airport shuttle service will have you there in minutes. Amenities abound at the Holiday Inn Express Grand Rapids Airport. Stay Smart with Express Start breakfast served daily (including those irresistible cinnamon buns) and hot coffee offered `round the clock. When you arrive, take a dip in our indoor pool or shoot hoops at the backyard sport court. If there is work to be done, you&regll love free wireless Internet throughout the hotel and complimentary business center services. The Holiday Inn Express Grand Rapids Airport guests often visit nearby local Grand Rapids businesses including Steelcase Headquarters, Amway, Cascade Engineering, and Meijer among others. Holiday Inn Express Grand Rapids Airport is family and group friendly too, located next door to the MVP Sports Fieldhouse. We are also situated within walking distance of Cascade Meijer and Macaroni Grill, 2 miles from the Woodland Mall and Centerpointe Mall, 2 miles from Celebration Cinema, and only 5 miles away from the Frederik Meijer Gardens. The sandy beaches of the Lake Michigan shore is only a 35 minute drive. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Wheel Chair Access
  • Ice Machine
  • Self Laundry

Hotel Policies

Checkin: 15h
Checkout: 11h

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for Holiday Inn Express Hotel & Suites Airport Grand Rapids RATING

4.3 / 5


58 REVIEWS

Visitors' Reviews

  • NA
  • 01/24/2007
  • Leisure
Date of Stay: 01/24/2007
every think was great except one minor thing
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.7
  • NA
  • 09/07/2007
  • Leisure
Date of Stay: 09/07/2007
Would stay again and recommend to others. Convenient drive to lake beaches. Very friendly and helpful staff. Room was clean, bed comfortable. Complimentary computer in lobby was a pleasant surprise. Everything that I would expect from Holiday Inn Express.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.9
  • NA
  • 01/24/2007
  • Leisure
Date of Stay: 01/24/2007
Great rate for a city that can be hard to find bargins in. A little out of the way but not bad. Furnishings are a little dated, but again, not bad. Breakfast included some hot items, include bake your own waffles, eggs and sausage.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.9
  • NA
  • 07/17/2008
  • Leisure
Date of Stay: 07/17/2008
Overall visit was fantastic. Pool was nice with jacuzzi attached. Basketball court,picnic tables and volleyball court behind hotel and the front desk had the balls. Rooms were very clean with little refrigerator and microwave. Great for the snacks with children. Walking distance to food store to refill refrigerator if needed. Only disappointment was the airport shuttle that took 45 minutes to pick us up which was suppose to be only 10 minutes. We would return to this hotel if visiting Grand Rapids again.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.7
  • NA
  • 11/25/2006
  • Leisure
Date of Stay: 11/25/2006
At the price of just a regular room at other chain motels, you get a very nice suite that includes a desk and couch, two TV's in two separate areas and a very nice hot breakfast instead of just stale donuts and toast. This has become our favorite place to stay in Grand Rapids, MI. The front lobby is very well decorated and is spacious. The staff is helpful and kind. The non-smoking rooms are separated from the smoking rooms so even the hallway doesn't smell like smoke. The rooms are quiet and clean. Nicer than some at twice the price!
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.7
  • 02/10/2011
  • Leisure
Date of Stay:02/10/2011
Breakfast. Incompetent staff. I lost a custody hearing to default because I did not receive my wake up call. Asked twice for a 6 am wake up. Once at desk during check in and once before retiring. Did not get wake up call. Missed custody hearing for 2 yr old daughter. Lost custody as default. Staff acted as if it were my fault for not setting alarm. That is the exact reason I asked twice. I did not want to sleep through an alarm or risk setting an unfamiliar clock. About the worst possible thing that could ever happen to a parent happened to me and it was completely the fault of the hotel staff and management.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.2
  • 03/12/2010
  • Leisure
Date of Stay:03/12/2010
Nice breakfast buffet and free internet and printing services. Hotel needs a little remodeling. It was excellent in service and convenience.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.6
  • 11/24/2010
  • Leisure
Date of Stay:11/24/2010
Rooms were very clean and nice layout. We ended up with 2 beds since a room with a king size was not available. I would definitely stay at this hotel again.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.5
  • Bradley
  • 07/01/2010
  • Leisure
Date of Stay:07/01/2010
At the price of just a regular room at other chain motels, you get a very nice suite that includes a desk and couch, two TV's in two separate areas and a very nice hot breakfast instead of just stale donuts and toast. This has become our favorite place to stay in Grand Rapids, MI. The front lobby is very well decorated and is spacious. The staff is helpful and kind. The non-smoking rooms are separated from the smoking rooms so even the hallway doesn't smell like smoke. The rooms are quiet and clean. Nicer than some at twice the price!
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.8
  • Sherri
  • 06/23/2010
  • Leisure
Date of Stay:06/23/2010
Easy access to highway. Claimed wireless access but was not always working. Great staff, clean easy access to highway, restaurants.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.2
  • Elsie
  • 09/10/2011
  • Leisure
Date of Stay:09/10/2011
Layout of room (suite), buffet breakfast, friendly staff. Showing signs of wear, many pets around so they must allow dogs. Nice location near lots of restaurants and shopping and convenient location. Pool area was clean. Rooms starting to show wear (hole in the bathroom door had been badly patched etc). But suite layout of room was very convenient for the 4 of us (parents/kids). Room had micro, coffee maker and fridge - very nice and convenient and just what we needed.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.2
  • Keith Casey
  • 09/01/2011
  • Leisure
Date of Stay:09/01/2011
Great location. Conveniently located to shopping, restaurants, and expressway. Front desk staff could have been more personable. Tremendous value for money. Room was spacious and room amenities such as microwave and fridge were well placed. Highly recommended.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • Seth Brock
  • 07/17/2011
  • Leisure
Date of Stay:07/17/2011
The hotel has a lot to offer for the price. The rooms were spacious with well designed layouts. The room could have been a little cleaner. Dust was apparent in obvious locations. The hotel was located in a great area with a lot of shopping and restaurants near buy. The pools and hot tub were pleasant. The room was very nice but could use more attention to detail in the area of cleaning. The front desk personnel were curious and helpful. The breakfast was very good with lots of choices. The breakfast help could have been a little more friendly. Overall, we were pleased with our stay for the money it cost us. We will stay there again.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.8
  • Juan Frank
  • 10/28/2011
  • Leisure
Date of Stay:10/28/2011
The location and breakfast was great. The pets. My stay was short but very nice.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • Vickie Watkins
  • 11/27/2010
  • Leisure
Date of Stay:11/27/2010
Price. We did not take advantage of breakfast, too crowded, no tables, also could be updated. Hotel met expectations for the price but could be updated. However, staff was very obliging.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.4
  • Bonnie
  • 04/11/2011
  • Leisure
Date of Stay:04/11/2011
Nice, clean room with adequate supplies for post-surgery stay of one night. Manager was rude--demanded person who booked room show id in person when person had surgery only several hours previously. The manager seemed to be angry to have to work a 'second' shift. I called previous to my stay and explained my sister may need to show my id as I was still sedated and would be in no condition to move around any more than necessary. The Manager explained that I must check in myself. I asked if there would be a wheelchair, and the manager affirmed. When I got there I was quite weak & in pain but did check in to show my id. When I walked in the Manager claimed that my sister could have brought in my id. The Manager was adamant the night before my 8/30/06 check in when my sister called to try to convince the Manager that I should not be checking in myself due to my incapacity as a result of my 5.5 hour surgery that day. My sister was with me but I still felt I needed the wheelchair. The manager offered me a luggage cart which was low to the ground with no side supports. This was a ridiculous suggestion. The room was wonderful, the Manager was better natured after I checked in. I also thought the Manager may be angry because an employee did not worked as scheduled & was transferring her frustration/anger to me at my vulnerable time. If I hadn't gotten the room at $40 plus taxes, I would ask for a refund because of the insulting/uncaring treatment I received. Also, my sister & I did speak with the same manager each time. We were both appalled & upset but I needed a place to go after surgery & had already made payment. So, we stayed. Because of being upset & my physical condition I cannot remember if the Manager's name was Michelle or Melissa. I didn't want to speak with her any more than I had to. Thank you. This Manager did not care about me whatsoever. Very bad business. Thank you.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.2
  • Benjamin
  • 03/06/2011
  • Leisure
Date of Stay:03/06/2011
Free breakfast was more than the typical continental The heat did not seem to be working in my room. I reported it but it did not seem to be fixed
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.6
  • Margaret Vogel
  • 08/02/2011
  • Leisure
Date of Stay:08/02/2011
I liked the extra suite idea and also that it was pet friendly. I didn't feel it was the cleanest--seemed kind of old too. Also the breakfast was so-so.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Dale
  • 10/19/2011
  • Leisure
Date of Stay:10/19/2011
Large rooms. Worn and torn carpet, no non-smoking rooms available. Amerisuites is well located, has very large and comfortable rooms, and a very courteous staff. The decor is looking a bit worn. The hotel always seems crowded in the public areas and at breakfast, but the rooms are quiet.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • Jackie McCormick
  • 10/29/2011
  • Leisure
Date of Stay:10/29/2011
Amerisuites met my expectations There was no soap dish on the sink in the bathroom Amerisuites is nice hotel that is clean and well maintained. The hotel close to one of Grand Rapids main roads, which provides easy access to shopping and dining. The staff is friendly. The evening snack buffet is well stocked, as is the morning breakfast, which includes eggs.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • Edwin Donnelly
  • 05/11/2012
  • Leisure
Date of Stay:05/11/2012
Good location. Staff was rude, conditions were poor, and pool was cold. The staff was not friendly; no one seemed to want to give any kind of service what-so-ever the management wasn't friendly either. Not just one or two but everyone seemed unfriendly.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.9
  • Tammy Grant
  • 11/14/2011
  • Leisure
Date of Stay:11/14/2011
Thecost was phenomenal for the room that we received! Pool was small! The breakfast was fantastic! The room was tremendous!
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.5
  • Natalie McCarthy
  • 03/09/2012
  • Leisure
Date of Stay:03/09/2012
Loved the suite so we could both watch different TV channels, also the breakfast looked good. Nothing. Very friendly staff, very comfortable beds, and I loved having a small refrigerator. With a suite.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.5
  • Mike Bauer
  • 01/02/2012
  • Leisure
Date of Stay:01/02/2012
location The health club at hotel was sub par .The bikes were both broke and bowflex was apart. The hotel lobby was clean and people were friendly. I was on the third floor the hallway could have used a vacumming.The room I was in had the smell of the smoker the night before in the air.the health club: both bikes were broken and the bowflex was in pieces on the floor. the tread mill was in working order.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Gilbert Xu
  • 10/01/2011
  • Leisure
Date of Stay:10/01/2011
Plenty of amenities and full complimentary breakfast I mistakenly left a phone re-charger at the hotel and caled to have them send it to me. They told me they couldn't do it. The hotel was convenient and suited my needs. I would appreciate a reply from hotel management if in fact the can send back my re-charger.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • LeRoy Welsh
  • 07/04/2012
  • Leisure
Date of Stay:07/04/2012
Aseparate living area. Kind of dark. The front desk experience went very quickly and then we weren't bothered which is what I like.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.7
  • Rodney
  • 02/04/2012
  • Leisure
Date of Stay:02/04/2012
I like the suite layout and kitchenette. Also the great breakfast. Pool was too cold to swim in for me. Good hotel for family or couples. The hot tub was very nice, the small. The staff is very friendly and eager to please. It has a beautiful lobby. I would stay again.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.9
  • Rebecca
  • 10/01/2011
  • Leisure
Date of Stay:10/01/2011
Great rate for a city that can be hard to find bargins in. A little out of the way but not bad. Furnishings are a little dated, but again, not bad. Breakfast included some hot items, include bake your own waffles, eggs and sausage.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Kyle Lanier
  • 02/19/2012
  • Leisure
Date of Stay:02/19/2012
every think was great except one minor thing
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.2
  • Ethel
  • 09/03/2012
  • Leisure
Date of Stay:09/03/2012
Suite layout would be great with kids. Nice microwave and fridge in room. Breakfast was rather cold - other things were good. Clean hotel- lovely lobby. I would come here again with daughter. The suite layout offers more privacy, and there are 2 TVs if the kids want to watch something different. Breakfast included is nice, but go early - if you want your eggs warm. Overall nice place.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.5
  • Brenda Bowman
  • 12/17/2012
  • Leisure
Date of Stay:12/17/2012
It was close to many things. Food, gas and highways. Seemed dingy in some areas. Overall and for the price this was great. Beds were good and the little kitchen with frig was great to have.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.6
  • Ray Phelps
  • 06/18/2012
  • Leisure
Date of Stay:06/18/2012
hot tub and pool, microwave, free high speed Internet. Boring decor. Helpful staff, great pool and hot tub, clean room.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.5
  • Marianne
  • 12/15/2012
  • Leisure
Date of Stay:12/15/2012
It was a nice spacious room with many amenities, breakfast was good. Bathroom fan was noisy, but all motels have this problem. Very good, will consider staying there again and have recommended it to friends.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.8
  • Yvonne
  • 12/24/2012
  • Leisure
Date of Stay:12/24/2012
Close to airport. The entire stay was horrible. The staff was rude and not family friendly. I will never stay here again! I was completely disappointed in this hotel from the moment I walked in. I was greeted rudely by the front desk help. This might not be a problem for other travelers but I had my 15month son with me who has had major bought with RSV and is strongly advised by his doctor to say away from cigarette smoke. When we entered the dirty room that we were given I had to open the window to help get the overwhelming smell of smoke. Upon open the window I noticed that the screen was torn in the corner. I went down to the front desk and asked the RUDE front desk girl if we could get the screen fixed she said that she would get someone. After swimming in the overly chlorinated pool we returned to our room to find the screen ripped ever larger and not fixed!! I called down and was told that there was nothing that she could do to fix the screen. I asked if there were no other windows in the hotel with screens. She said that there were other window, I commented that maybe we could use one of the window screen that was not in use just for the night. I do not think that she liked that idea but after 20 minutes that repair man brought up a screen that almost fit. After a very long night we awoke to a breakfast that was decent and maybe the only thing that this hotel has going for it. This hotel uses the name Suite this should be remove because Suite is a level of quality that this hotel does not even come close to.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.7
  • Donna Ritchie
  • 09/06/2012
  • Leisure
Date of Stay:09/06/2012
Size of room great. A little hard to find as it is behind an shopping mall. Rooms are large suite style. The work desk was a little small but manageble. Quiet hotel and great for the business traveler.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.1
  • Guy Norman
  • 04/18/2013
  • Leisure
Date of Stay:04/18/2013
All suites, well appointed rooms, good bathrooms, fridge, micro., sitting room, full hot breakfast, hors 'd hour. Hall ways could have been vacuumed more than once a day; kids & popcorn. Hotel was clean, well furnished; staff caters to guests; use today paper, free network. Hallways needed to be vacuumed more than once a day.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.1
  • Ross Khan
  • 04/06/2013
  • Leisure
Date of Stay:04/06/2013
I really enjoy this hotel, very clean, close to everything. Nothing. Very nice hotel, would stay again. Rooms were very clean & big, good select on the breakfast bar. Close to shopping, movies.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.5
  • Kyle Blanchard
  • 11/19/2012
  • Leisure
Date of Stay:11/19/2012
Breakfast was free. Small pool. Overall, it was a great place.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.6
  • Sheila
  • 09/26/2013
  • Leisure
Date of Stay:09/26/2013
The hotel exceeded my expectations! Nothing to not like about this hotel! This was a clean a friendly hotel, great for travelers and vacationers! Make this your stay and you will not be disappointed!
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.6
  • Oscar Herbert
  • 07/24/2012
  • Leisure
Date of Stay:07/24/2012
continental breakfast pool hours - see below We wanted to go in the pool/hottub on adult hours. Tons of kids were in there. The hotel should monitor this. We did not enjoy. The hotel was nice, but we did not relax because we couldn't go in the hottub or pool during the adult hours with tons of kids in there after there hours, unsupervised. There should be a clerk that makes sure the kids are out of the pool at the posted time.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.3
  • Claude Barefoot
  • 01/16/2013
  • Leisure
Date of Stay:01/16/2013
Spacious and super friendly staff The pull out bed had tears in the upholstery. Great service lots of quality amenities and large spacious rooms. I would highly recommend this hotel to others.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.4
  • Christy Hirsch
  • 10/29/2012
  • Leisure
Date of Stay:10/29/2012
Comfortable and convenient. Comfortable and convenient and great friendly service.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Doris
  • 09/21/2012
  • Leisure
Date of Stay:09/21/2012
Quiet, close to I-96, exceed expectations, great breakfast, staying again. You must learn that the entrance is through the Meijer parking lot. Nice little mini-suites with frig, micro-wave and bar sink. (2) TVS and plenty of lamps. Wi-Fi works. Reasonably quiet. Eggs and meat every morning + cereal and juices. USA Today provided. Next to Meijers for shopping if you need beer for the frig. Lots of places to eat close by. They seem to have a van for airport travelers. Go for it. (I spent over 200 nights in hotels last year so I know a good thing.)
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.1
  • Troy
  • 03/08/2013
  • Leisure
Date of Stay:03/08/2013
It was close to the err airport. Room floor grungy-tinsels/glasses provide were unprotected/not covered. Questioned cleanliness. The room was ok. The location got us to the airport with ease. Thin walls, could hear all in rooms adjacent and above ours. Right down to the snoring. We will probably seek other alternatives with our next trip to gr. Felt the price on this one was a little high for what we got.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.1
  • Sidney Morton
  • 01/20/2013
  • Leisure
Date of Stay:01/20/2013
There's not. The entire hotel was dirty, and I mean dirty. The hotel was dirty, the service from hotel unacceptable, and prior to leaving on trip had checked other web sites could had got the some room, for $78.00 + TAX / $104.00 what's up with that. The reason I paid that price is I was bring my wife a long on this trip. Talked that night and was told, sorry we can't do any thing, you guys don't under stand it was dirty. Trash in the hall way, the carpet in the rooms coming a part at the seams, dust on the TV, on top of desks, black hair in the tub, bath room floor, the carpet in the room need to be cleaned or replaced.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.5
  • Marilyn Hanna
  • 08/19/2013
  • Leisure
Date of Stay:08/19/2013
Hot breakfast and hot snacks. Hairs on bathroom floor, dog hair on love seat. Very nice hotel overall.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.7
  • Douglas
  • 12/07/2013
  • Leisure
Date of Stay:12/07/2013
It is a high class accommodation excellent. There is nothing I don't like. The hotel is located close to everything you can possibly need the staff is courteous all the time, last month I stayed with my husband and child and my son left some items they found them and call me in Cleveland, Ohio to inform me when I went this time as soon as they saw me I was greeted like you do family and my items where return for this hotel.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.3
  • Florence
  • 09/03/2013
  • Leisure
Date of Stay:09/03/2013
It was a clean, quite suite. Don't change anything. It was great. I stay in a hotel 3 and 4 nights a week this one is the best I've stayed in.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Ross Khan
  • 09/22/2013
  • Leisure
Date of Stay:09/22/2013
Nice breakfast buffet; finally have free hi-speed internet access Heater could work a little faster
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.2
  • Norman
  • 10/14/2013
  • Leisure
Date of Stay:10/14/2013
It was easy to get to and the staff were friendly. They booked a party next to my room and it was very noisy. I complained about the noise at 12:30am and the front desk clerk told the people in the hallway to go back to their rooms. Unfortunately, the walls seemed paper thin so the problem was not resolved. I will not be returning to their hotel.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.2
  • Dennis
  • 03/26/2014
  • Leisure
Date of Stay:03/26/2014
Check in was fine. Stained sheets and covers, spiders and hair in bed, ironing board stained, window did not close all the way. I would never stay or recommend this hotel to anyone at any time. Check in was fine. The hotel had a musty or chlorine smell. Elevator was inordinately slow. Got into the room and it was dark, even with all the lights on at 1:40 pm on a sunny day. One lamp had a missing light bulb. The room stunk of old or rotted apples and I looked in the fridge just in case. There was a dead earwig on the bathroom floor. The toilet looked used (was it not cleaned.). The floor had large, dark stains and so did the chair. It sounded like the window was open since I could plainly hear cars and the highway and people in the parking lot, so I went to check it and it was closed but not sealed shut. There was about a 1/8 inch gap around the bottom of the window. The heater smelled and did not work well. Furniture was well worn and in need of replacement. Both beds had long threads hanging from the stitching. I pulled the bed cover, blanket back, and found wrinkled sheets and hair in the bed. I pulled the covers back on the other bed to find a live spider in it near the pillow. I also found cigarette holes and ink pen or marker streaks all over the old, thin, pilled blankets. I took off my socks to find them black from the floor - which felt solid with grime. The remote for the TV was sticky. I pulled out the iron and ironing board, had to use the only plug the iron, table could be used near, and that was in the dark entrance area. I was almost done ironing my shirt for the wedding when I saw what looked like a stain. Looking at the shirt's opposite side there was the same stain. I pulled out a bath towel, ironed it on the ironing board, and found that there was grease or oil on the board. My newly purchased shirt was ruined. I called down to the front desk to get the sheets changed and to tell them about my shirt. They told me the housekeeping staff had gone hom
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.1
  • Peter Kenney
  • 05/10/2013
  • Leisure
Date of Stay:05/10/2013
Clean, Convenient, Comfortable, Friendly Staff Nothing I didn't like We visit Grand Rapids frequently as we have family there. We have stayed in numerous hotels there over the years, and I have to say AmeriSuites is the best we've found for value and price. I would definitely choose this hotel again when we visit Grand Rapids.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.4
  • Guy Marcus
  • 06/04/2014
  • Leisure
Date of Stay:06/04/2014
A lot of hotel for a little bit of money, Super. N/A This was one of the best Hotels We had stayed at for a while, Great service and clean rooms. Thanks.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.8
  • Audrey
  • 11/03/2013
  • Leisure
Date of Stay:11/03/2013
Big room with kitchenette. Wi-fi was very weak. I like it here. It was very comfortable. I would stay here again.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.6
  • Luis
  • 03/11/2014
  • Leisure
Date of Stay:03/11/2014
Room was spacious and convenient. Lobby got cold, pool was closed while we were there. We really enjoyed our stay, but were disappointed that the pool was closed for painting. We realize that such maintenance has to be done at some time, and the hotel offered us pool time at another nearby hotel, but that was inconvenient. We were very pleased however with the service and the room quality. We would definitely recommend this hotel.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.8
  • Wade
  • 09/04/2013
  • Leisure
Date of Stay:09/04/2013
Comfortable, spacey rooms for a family. Breakfast hours end early. Rooms are clean but show a small amount of wear. It is quiet despite being adjacent to I-96. Beds are slightly soft (doesn't bother me but my wife is feeling it in her lower back). Good place if you have kids as there are two TV's in two separate rooms. So putting the little ones to bed and still watching TV at night is not a problem like most hotel rooms (plus I don't have to watch cartoon network all the time). Wireless network for checking email and the internet works well also. The breakfast is buffet style with the usual variety of danish and bagels. There is 4 types of cereals, juice, scrambled eggs and sausage patties. You can also make fresh waffles. On weekdays breakfast is served 6-9, on weekends it is 7-10. I'd give it a $6 value per person. Did not check out the fitness room or pool but both are indoors. Lots of nearby places to eat (the Grand Rapids Brew House about 2 miles west is great!) to fit any budget. There is a Meiers supermarket next door as well. Finding it is a bit of a trick though, go east from I-96 and enter the Meijers parking lot, the hotel is at the back left of the parking area. I drove by it twice before finding the small sign.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.4
  • Gina
  • 10/26/2013
  • Leisure
Date of Stay:10/26/2013
Free hot breakfast. Small pool. It was nice to have a suite with a small kitchen when traveling with kids. Easy access to the expressway.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 3.8
  • Benjamin Waller
  • 06/16/2014
  • Leisure
Date of Stay:06/16/2014
Very nice and spacious rooms. Hot breakfast food was not up to par of similar hotels Very clean and modern hotel. Double rooms are like mini suites.
Holiday Inn Express Hotel & Suites Airport Grand Rapids 4.6

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