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Holiday Inn Hotel & Suites Downtown Asheville

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42 Tunnel Road Asheville ,North Carolina
United States
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General Description

Discover all that downtown Asheville has to offer at the newest Holiday Inn Hotel and Suites in Western North Carolina. We are located in the heart of everything; dining, shopping, entertainment, and the arts. You are within walking distance of Downtown Asheville, the Civic Center, the Grove Arcade, and only minutes away from the spectacular Biltmore Estate. Getting there has to be fast and convenient too. We are only 20 minutes from the Asheville airport, which helps you spend less time in traffic and more time to enjoy the Western Carolina landscapes. We are easily accessible to interstate 240, and the always popular Blue Ridge Parkway. Whether you&regre coming to Asheville for business or just for fun, when you stay at the Holiday Inn Hotel and Suites Downtown Asheville, it becomes your new home away from home. You&regll have room to work, relax, and just make the most of your day. Amenities such as complimentary high speed wireless internet access, LCD Televisions in all guest rooms, indoor/outdoor mineral pool and spa, workout facility, and others help create a truly lasting experience. Come down and enjoy a meal with us or just relax with a cocktail at Hersh's Restaurant and Lounge. Your new home awaits you at the luxurious Holiday Inn Hotel and Suites in award winning Asheville, North Carolina. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Bar / Lounge
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Ice Machine

Hotel Policies

Checkin: 15h
Checkout: 11h

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for Holiday Inn Hotel & Suites Downtown Asheville RATING

4.7 / 5


13 REVIEWS

Visitors' Reviews

  • Vickie Siegel
  • 04/07/2011
  • Leisure
Date of Stay:04/07/2011
This is not really downtown. We had to cab it downtown.
Holiday Inn Hotel & Suites Downtown Asheville 3.5
  • Cynthia
  • 06/22/2011
  • Leisure
Date of Stay:06/22/2011
Convenient location just a few minutes from downtown and Biltmore Mansion. Very friendly and accommodating staff!
Holiday Inn Hotel & Suites Downtown Asheville 3.3
  • Ashley Gupta
  • 09/08/2011
  • Leisure
Date of Stay:09/08/2011
Not the best view from my room. We had four different groups of family memebers and all had a WONDERFUL time at this hotel! We would definitely return again!
Holiday Inn Hotel & Suites Downtown Asheville 3.5
  • Renee Fox
  • 02/21/2011
  • Leisure
Date of Stay:02/21/2011
Large rooms. Cool wrap-around pool. Sketchy neighborhood.
Holiday Inn Hotel & Suites Downtown Asheville 3.4
  • 07/21/2010
  • Leisure
Date of Stay:07/21/2010
Amenities included in room - fridge, mini kitchen, fast wifi. Difficult to find entrance. No big sign with hotel name. Hotel was clean, comfy room with a great view of the mountains and a nice mini fridge. The wifi was super fast, free, and easy to log onto. The front desk people were all cheerful, smiling, and welcomingmost appreciated after 2 days travel in heavy rains and winds coming north from FL. My requested quiet room was just that.Very restful and relaxing with more comforts than home!
Holiday Inn Hotel & Suites Downtown Asheville 3.5
  • 08/02/2010
  • Leisure
Date of Stay:08/02/2010
Nice room and recently upgraded. The first roomrecently had the carpet cleaned. We had to change rooms. After the room change and everything was great.
Holiday Inn Hotel & Suites Downtown Asheville 4.7
  • 03/01/2011
  • Leisure
Date of Stay:03/01/2011
Great location in downtown Asheville. Need a visible sign to entrance of hotel. Hotel staff was very pleasant and courteous. Rooms were very comfortable with Wall mounted flat screen TV's. Would highly recommend.
Holiday Inn Hotel & Suites Downtown Asheville 4.9
  • NA
  • 01/2010
  • Leisure
Date of Stay:01/2010
I booked a trip to Asheville because my family and I were planning a ski trip in Maggie Valley, not far from Asheville. The day before I was supposed to check into the Holiday Inn Downtown, Asheville, I saw a weather report that warned of an impending blizzard and it was recommended that no one travel if possible. At that point, I contacted customer service at the Holiday Inn Downtown and let them know that regrettably I had to cancel my trip due to the severe weather conditions. I was told by the clerk that they couldnt refund my money because I received a special advance purchase rate. I tried to rationalize with the Holiday Inn customer service clerk letting him know that we were driving up from Fl and it was recommended that we dont travel and I would think, due to the circumstances he could help me out, Id be even willing to pay a cancellation fee. He only offered to move my reservation to a later date. Unsatisfied, I called Holiday Inns corporate office and I was redirected back to the hotel. I was really surprised that they chose to resolve the situation in this manner, Im not going to accept the open date in the future, because I refuse to stay at a hotel that has no compassion for its guests in situations that are unfortunate like this. So, if you plan on staying at this hotel, be warned, they are only concerned with the reservations, not the quality of customer service or the safety of their traveling guests.
Holiday Inn Hotel & Suites Downtown Asheville 3.6
  • 03/11/2010
  • Leisure
Date of Stay:03/11/2010
The hotel was clean and the staff extremely helpful. Described as Downtown Asheville, but actually a few miles away from downtown.
Holiday Inn Hotel & Suites Downtown Asheville 4.6
  • 12/31/2010
  • Leisure
Date of Stay:12/31/2010
Great hotel. A quick drive to downtown or Biltmore Village. Several family friendly restaurants within walking distance, which was very nice. The staff was very nice, the room was large and very clean, and overall it was well worth the price. We would definitely stay there again.
Holiday Inn Hotel & Suites Downtown Asheville 4.9
  • 02/10/2011
  • Leisure
Date of Stay:02/10/2011
Exceptionally friendly staff and exceptionally clean. Conveniently located.
Holiday Inn Hotel & Suites Downtown Asheville 4.2
  • 04/03/2011
  • Leisure
Date of Stay:04/03/2011
Great breakfast menu. Minor, but entrance to parking lot from the street was hard to find. Extremely friendly staff. Overall experience was excellent. Found the hotel to be as advertised.
Holiday Inn Hotel & Suites Downtown Asheville 4.5
  • 04/30/2010
  • Leisure
Date of Stay:04/30/2010
When there was a problem getting the 2 bed room, they put us in a suite for that first night. I had called ahead and request a room with 2 beds. On arrival we were told that we had been moved to a King room and they had no other rooms. This hotel is new and very clean. It is a little hard to find their entrance, as it is behind some eating places. I appreciated that after the girl at the front counter told me that I was assigned us a room with two beds and then that morning the manager had changed it to one bed and there were no rooms available that he stepped in and got us a suite for the night and then a room with two beds for the other nights. We also used their nice business center computers and printers. I would recommend this hotel to my family and friends.
Holiday Inn Hotel & Suites Downtown Asheville 3.8

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