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Holiday Inn Plaza Kansas City

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One East 45Th Street Kansas City ,Missouri
United States

General Description

P>The Holiday Inn Hotel Country Club Plaza Kansas City is located on the world famous Country Club Plaza , the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: Wi-Fi, garage parking, local calls and shuttle service within a 3 mile radius, including historic Westport . The Holiday Inn, Country Club Plaza Hotel also offers an exercise room along with the largest heated outdoor hotel pool in the city! Finally, relax in our bar or simply order room service and relax in your room. We are just minutes from Sprint Center Arena - 4 miles, downtown Kansas City - 3 miles , American Century , Nelson-Atkins Museum of Art, H&R Block - 3 miles, UMKC - 5 blocks, Rockhurst U - 7 blocks, KCAI, St Luke's Hospital - 5 blocks, KU MedCtr - 5 miles, Sports Complex - 10 miles and Overland Park - 10 miles., We are now offering Plazas Best Value. Our Happy Hour has drink specials & half price appetizers from 5pm-7pm Mon.-Thus. nights. We also offer free HSIA and a free shuttl


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Security Guard
  • ATM / Cash Machine
  • Cable / Satellite TV
  • In Room Movies
  • Porters
  • Wake-up Service
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Modem / Data Port
  • TV
  • DVD Player
  • Laundry service
  • Direct dial phone
  • Ballroom
  • Wheel Chair Access
  • Ice Machine
  • Self Laundry

Hotel Policies

Checkin: 15h
Checkout: 11h

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for Holiday Inn Plaza Kansas City RATING

3.7 / 5


Visitors' Reviews

  • NA
  • 09/21/2009
  • Leisure
Date of Stay:09/21/2009
I was very disappointed to find out that the restaurant was only open for breakfast. We did not have a car so we had to rely on room service or friends to take us out to eat. The room service food was not very good so for many meals we had to walk to the Plaza to eat.
Holiday Inn Plaza Kansas City 4.3
  • NA
  • 08/13/2009
  • Leisure
Date of Stay: 08/13/2009
I am a business traveler and stay at many hotels. This hotel is centrally located with clean rooms, courteous staff, and hot showers. The breakfast was good in the restaurant. I met clients for drinks in the hotel bar before going to the Plaza for dinner. I could have used the free shuttle to the Plaza but my clients drove me instead. I will stay here again!
Holiday Inn Plaza Kansas City 4.6
  • NA
  • 03/03/2009
  • Leisure
Date of Stay: 03/03/2009
I would not stay at this hotel EVER. The bed was so hard, couldn't sleep the whole time. The staff stinks. The security stinks. My car was broken into, had windows smashed in, everything stolen out of the car. The staff just treated me like I didn't matter and was told this happens all the time!! I was parked right next to the entrance to the elevator!! They didn't offer to do anything or help with anything. I asked about insurance and was told they don't know how it would be handled. I got sick from the resturant food, the salad was rotten and spoiled. The chicken was not cooked through. It was run down and outdated in the hallways. The pool looked nice and clean.
Holiday Inn Plaza Kansas City 4.2
  • NA
  • 09/08/2008
  • Leisure
Date of Stay: 09/08/2008
I checked in June 8th immediatley when I arrived I told them their air conditioning was not working day1 never came to fix day two the electric went out I checked out early because there was no electric these guys charged me for an extra night. THERE WAS NO ELECTRICITY. I spoke to a manager and he indicated he was concerned when I was checking out. They charged me an additional night because I had to cut my business trip short. The gentleman at the desk said I left my room a mess. I was checking out in the dark and could not see anything. DO NOT STAY THERE pay the extra money and stay somewhere else
Holiday Inn Plaza Kansas City 4.8
  • 02/17/2011
  • Leisure
Date of Stay:02/17/2011
Located in the plaza area. The parking garage did not have many spaces. I enjoyed my stay at this hotel. The staff was very friendly, rooms were clean, and it is very convenient to the plaza area and college.
Holiday Inn Plaza Kansas City 3.8
  • Vincent
  • 09/26/2010
  • Leisure
Date of Stay:09/26/2010
The location is what really makes me happy. Out door pool that was closed for the season. The hotel was very clean. The room service prices were adequate to me expenses. The bathrooms in the hotel rooms could have been bigger but were satisfactory.
Holiday Inn Plaza Kansas City 4.4
  • Jane
  • 05/05/2011
  • Leisure
Date of Stay:05/05/2011
No surprises. Clean place, nice staff and close to the plaza.
Holiday Inn Plaza Kansas City 4.5
  • Grace
  • 03/26/2012
  • Leisure
Date of Stay:03/26/2012
Free parking garage. Shower head was about the same height as I was. Overall, the hotel was fine for the one night I stayed. If one was to stay over 2 nights I think other hotels may be better. Again, if I had stayed more, it would have been something I would have looked for. The staff was nice, and I had no problem there. Check in was at 3pm and I wished it would have been earlier. The rooms were decent, and my only two or so complaints were that the noise was pretty loud and you could hear quite a bit. I guess paper thin wall so to speak. Their hotel book says air ducts cause the noise. If you are taller than 5'5 the shower will cause you problems. I was just able to stand under the shower head. This put it at head level. If you were 6' or more, you would have stood over the shower head and would have had to duck to wash your hair. So if you are a taller person, be aware that the shower is short and the shower head is shorter. The only other complaint would have been the sink because the water drained poorly. It was fine if you barely ran water, but dont try and run it all the way or it wont drain too quickly. Overall for what I did it was fine and it saved me parking fees, which I guess made up for a few things. Not every place you visit will be like this, but the hotels surrounding where I was, charged per night.
Holiday Inn Plaza Kansas City 3.7
  • Calvin Hale
  • 12/29/2011
  • Leisure
Date of Stay:12/29/2011
The people at the desk were extremely pleasant and really seemed to enjoy their job, plus very helpful. Carpet in some areas needed to be re-stretched. Someone could trip and cause the hotel a few problems if not taken care of. I enjoyed this stay much more than when I stayed at this hotel down the street last year. As I said the people were down to earth and very pleasant. I did not think maids should leave envelopes for tips, but then times have changed.
Holiday Inn Plaza Kansas City 4.2
  • Terry Hendricks
  • 04/27/2012
  • Leisure
Date of Stay:04/27/2012
Great location and decent stay for the price. Friendly but not necessarily a professional staff. Great location and a decent stay for the price. Parking was very handy. Good hotel.
Holiday Inn Plaza Kansas City 3.4
  • Erica Hall
  • 08/18/2012
  • Leisure
Date of Stay:08/18/2012
Location and price. Distance from elevator to room. Hallways and air conditioning could have used updating. Otherwise, the hotel was comfortable and conveniently located near Country Club Plaza.
Holiday Inn Plaza Kansas City 4.3
  • Kate
  • 03/22/2012
  • Leisure
Date of Stay:03/22/2012
The Holiday Inn at the Plaza was a great hotel. The price was good, the beds were comfy, and the staff was friendly. The location was very close to the plaza, just about a block up the hill. Very convenient. I would highly recommend this hotel to others.
Holiday Inn Plaza Kansas City 4.9
  • Francis
  • 06/09/2012
  • Leisure
Date of Stay:06/09/2012
Staff was the best that I have had contact with in the past 9 months - not enough ice/vending units (long walk). Also parking was very tight and lots of chances for dings and scratches in vehicles. Room was very nice and comfortable. Breakfast buffet a little over-priced but food was decent. Dinner - eat somewhere else...
Holiday Inn Plaza Kansas City 3.5
  • Warren
  • 04/26/2013
  • Leisure
Date of Stay:04/26/2013
The Holiday Inn at the Plaza (By the way, it is NOT at the is down the street and not safe to walk outside after dark) was the most distressing, upsetting and uncomfortable hotel mostly due to the broken air condition through out most of the hotel and their impolite, uncompassionate, disrespectful, offensive as well as intimidating staff. (Not the bar staff or maintenance staff) The night desk clerk general manager and security manager made it quite clear that since i was an internet customer, i will take the room they give me, even with no air conditioner (it never went below 104* the entire week). I pleaded for help with my bags and even with a baby in my arms, a back brace on, and money out ready to pay they REFUSED. I had to call some one (that i only met once) to come back and help me. They tried to make me park in a garage down the street from the entrance at 11pm with an infant. I left rented car in the registration only space. They told me if i did not take the room the had for they were going EVICT me from the property...with my baby in my arms who was bleeding from scratching his heat rash, hungary because vending machines were broke i had no water for formula and it was after midnight. I am writing a more detailed letter to you, Holiday Inn, Chamber of Com, Better B.B. and any one else i can think of for the threats and intimidation towards a single woman and baby that were alone in a big city.
Holiday Inn Plaza Kansas City 4.5
  • Sherri
  • 06/12/2012
  • Leisure
Date of Stay:06/12/2012
Free parking. A little musty smelling. Overall I feel we had a very nice stay at the hotel.
Holiday Inn Plaza Kansas City 4.7
  • Jeffrey Park
  • 08/05/2013
  • Leisure
Date of Stay:08/05/2013
Friendly service. The window view in our room was a brick wall. Very nice for New Year's. This hotel had a great staff and was extremely friendly, even the bartender held a great attitude when it became busy. Service at this hotel is positive and inviting.
Holiday Inn Plaza Kansas City 3.5
  • Carlos Stanley
  • 01/28/2014
  • Leisure
Date of Stay:01/28/2014
One can walk to the Plaza and museums. Very good staff. Garage had pot holes. Great place to stay.
Holiday Inn Plaza Kansas City 4.9
  • Billie
  • 08/09/2013
  • Leisure
Date of Stay:08/09/2013
Had stayed here before the renovation and the hotel looks completely different. Room was brand new! Staff was very friendly and free shuttle service was great. I will stay here again. Thanks.
Holiday Inn Plaza Kansas City 3.8
  • Valerie Pennington
  • 03/15/2014
  • Leisure
Date of Stay:03/15/2014
Hotel library was very comfortable. Some of the room furniture was damaged, some shoddy repairs to walls in room. Excellent proximity to the country club plaza. Room was clean, however some of the furniture was chipped and there were some shoddy repairs to some of the walls in the bathrooms. Excellent staff. Great ambiance in the bar area, and library. Two computers with internet access in the library in case you forget your laptop, but they run slow. I spent most of my time at the country club plaza, so this hotel was great for my visit.
Holiday Inn Plaza Kansas City 3.1
  • Jimmy Goodwin
  • 07/30/2014
  • Leisure
Date of Stay:07/30/2014
Very cordial staff. Our room service breakfast was not delivered promptly and the staff member apologized and did not charge us for it. The breakfast was a delicious meal with generous portions.
Holiday Inn Plaza Kansas City 4.5
  • Leroy
  • 06/08/2014
  • Leisure
Date of Stay:06/08/2014
The hotel was somewhat run down. The room sizes are very small. The pool area leaves much to be desired. The food at the restaurant is very poor, even though kids did eat free. The staff was friendly and that was really the only plus.
Holiday Inn Plaza Kansas City 4.5
  • Johnny Cash
  • 09/11/2014
  • Leisure
Date of Stay:09/11/2014
"Very average hotel, nice, clean and had a very ""homey feel"". Staff was very nice to me, very helpful. Even called me a cab to the Uptown Theater. If you need a nice priced hotel in that area, this is the place for you!"
Holiday Inn Plaza Kansas City 4.5
  • Holly
  • 02/23/2014
  • Leisure
Date of Stay:02/23/2014
The entire staff are very friendly and do an excellent job. A little difficult to find your way around to some areas. Very good location within walking distance of many attractions and the Plaza district. The staff at the hotel are excellent, everyone!
Holiday Inn Plaza Kansas City 4.9

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