Hotel Excelsior Naples, Naples , Italy on Bookingadvisor.com

General Description

Overlooking the Bay of Naples and standing true to Italian customs, Hotel Excelsior combines the breathtaking, elegant beauty of Naples with modern luxury and a touch of antiquity. With its luxurious crystal chandeliers, finely woven rugs, and superb Italian marble floors, Hotel Excelsior is a favorite haunt of artist, intellectuals, and international celebrities. Open our finely carved doors to an outside world of the city's most famous shops and attractions. The nautical beauty of Naples is complemented by world-class cuisine. Experience elegant ambiance with spectacular views and Mediterranean cuisine at the rooftop La Terrazza. Exceptional dining, incorporating the freshest indigenous ingredients, combines with breathtaking indoor and veranda views of Naples. Peer behind the lavish draperies and discover the beauty of your guest room that looks out over the picturesque bay or sparkling marina. Luxurious linens and beautiful furniture are found in all of the Hotel Excelsior's spacious guest rooms and suites., For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel.

Amenities

Business Center
Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Pet Friendly
Airport shuttle
Disabled Access
Concierge
Tour Desk
Bar / Lounge
Elevator / Lift
24 Hour Reception
Babysitting / Child Services
Air Conditioned
Tennis Courts
Banquet Facilities
Conference Room(s)
Multilingual Staff
Safe-Deposit Box
Sauna
Mini Bar
Refrigerator
Cable / Satellite TV
In Room Movies
Bath / Hot Tub
Wake-up Service
Meeting Rooms
Hair Dryer
Modem / Data Port
TV
Laundry service
Desk
Direct dial phone
Jacuzzi

Hotel Policies

Checkin: 14h
Checkout: 12h

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Hotel Excelsior Naples

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for Hotel Excelsior Naples RATING

1.7 / 5

1 REVIEWS

Visitors' Reviews

Name:NA
Date of stay: 10/21/2007
Purpose of stay:Leisure

Date of Stay: 10/21/2007

We decided to go first class and booked a sea-view room at the Excelsior in Naples. Upon check-in, we asked for an upgrade and were cheerfully informed that we already had it! How wonderful!. Well, this hotel may be five-star, but the room we were given was certainly not. We were looking forward to having a beautiful room with one of those much talked about marble baths. What we got was a very small room (Room 415) that had not been redecorated in at least a decade. It was seriously in need of new furniture, paint and carpet. Upon checking-in and seeing the room, we immediately complained to the desk and requested a different room, but were informed that this was the only room available. We made it clear that we were not happy, but it didn't seem to matter to anyone at the desk. So, we were stuck. As for the bath, it was ugly, out-of-date, and if there is any marble, it must be under the mismatched tile. The lone window was almost impossible to open and look out of due to two sets of doors/windows and draperies that will not open wide enough to allow you to open the doors and then open the windows. I was afraid one was going to hit the other and break the glass so we finally gave up. In addition, the room was not clean. I found a clump of someone else's hair when I picked up my clothes from the bathroom floor, which was very disgusting. The Hotel cleaned the clothes in question without asking me, which was nice, but then tried to bill me for the cleaning (which I refused to pay). It was a comedy of errors that wasn't very funny. Recommendation - Stay Somewhere Else in Naples

Hotel Excelsior Naples 4.8

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