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Intercontinental Hotel Madrid

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Paseo De La Castellana 49 Madrid
Spain
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General Description

This newly refurbished international deluxe hotel offers a wide range of services which include a fitness centre on the top floor of the hotel with work-out equipment, sauna, steam bath and massage service. A 24 hours business centre is also available. This hotel is ideal for all travellers wishing to stay somewhere special. (AB07/07) This is a modern hotel housing, occupying a corner site. One of the favourite deluxe hotels with a central location on the fashionable and prestigious Paseo de la Castellana. It is in the heart of the business district and within walking distance to the elegant Serrano Street. The Prado Museum and Congress and Exhibition Centre are close by. The nearest metro station is Ruben Dario. It is 15 minutes from the airport and the Juan Carlos 1 exhibition centre.

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Medical Assistance Available
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Florist
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Modem / Data Port
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Garden
  • Desk
  • Direct dial phone
  • Solarium
  • Steam Bath
  • Barber/Beauty Shop
  • Beauty Salon
  • Bidet
  • Self Laundry

Hotel Policies

Checkin: 15h
Checkout: 12h

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for Intercontinental Hotel Madrid RATING

4.4 / 5


7 REVIEWS

Visitors' Reviews

  • Arlene
  • 02/01/2010
  • Leisure
Date of Stay:02/01/2010
The rooms were well appointed. The location was excellent. The staff was very friendly and helpful. The breakfast buffet was very expensive, but probably consistent with the expectations of a five star hotel. We ended our trip to Spain with two nights at the intercontinental. This was a luxurious splurge for us. The location was perfect for us, as it was near our daughter's apartment, close to the metro and a short taxi ride from many of the key Madrid attractions.
Intercontinental Hotel Madrid 4.7
  • Dianne Hodges
  • 11/28/2010
  • Leisure
Date of Stay:11/28/2010
The room had every amenity imaginable. Room was very small (as is typical in Spain) and instead of a king we had two single beds pushed together (with a significant gap between them!). The Intercontinental was beautiful. Our room was very nice, however rather than a king bed we had two singles that were pushed together with a rather large gap between the two beds that no amount of pushing together could get rid of, the hotel is reasonably near the metro which makes up for its not being quite within walking distance of the major Madrid attractions. Beware the exorbitant minibar prices and the very pricey restaurant. The concierge was very helpful as well. Upon returning home, some confusion over our bill has arisen, but customer care is very helpful and I expect a positive resolution.
Intercontinental Hotel Madrid 3.7
  • Danielle
  • 01/02/2010
  • Leisure
Date of Stay:01/02/2010
Overall quality and location. Very small room yet I was upgraded as being ambassador. I liked and enjoyed my stay but the rate is expensive compared to other options available.
Intercontinental Hotel Madrid 4.7
  • 12/26/2009
  • Leisure
Date of Stay:12/26/2009
The room small, very clean, very good room service fast, the location is very good, very expensive the food and drinks
Intercontinental Hotel Madrid 3.1
  • NA
  • 09/24/2007
  • Leisure
Date of Stay: 09/24/2007
The room small, very clean, very good room service fast, the location is very good, very expensive the food and drinks
Intercontinental Hotel Madrid 4.2
  • NA
  • 08/11/2009
  • Leisure
Date of Stay: 08/11/2009
I stayed at the Intertcontintal In may of 2009. My standards were beyond exceeded. It was extremely clean and the staff was friendly. The concierge was very incidetful when it comes to what to do in the city and you can book the tours there and the bus comes and picks you up at the hotel. The room was beautiful and very roomy for a europena hotel. Ask for a room with a balconey. Great deal! Room service was great although it was very pricy. The breakfast buffett was outstanding. Everything was fresh and clean. A+ Your very close to plaza mayor if you take a cab its 7 mins. Not bad. The beds in the room were very comfy and clean. I joined the intercontinetal club just because my stay here was so great. A++
Intercontinental Hotel Madrid 3.2
  • NA
  • 01/03/2008
  • Leisure
Date of Stay: 01/03/2008
I think the whole experience at this location was ok..., the hotel looks like it is, a five star category, but the service was terrible, over all. I think I would have been treated better in a three star Hotel than here. Their staff made me feel like they were doing me a favor by staying there, from the front-desk staff to housekeeping members. Although I have to admit that, the rooms were extremely clean. The concierge/front desk staff was not very knowledgeable about what to do and see in the city so I found all the information I needed on my own. The food was too pricey and terrible, bread and pastries were not fresh, so was the meat. Everything tasted like it was a week old, truly. This was not the first time I stayed in an Intercontinental Hotel and I expected a lot from this location, what went wrong? The country, perhaps, or was just me? Anyhow, because of the dreadful experience, I certainly wont stay at any of the Intercontinental Hotel chain anymore;(
Intercontinental Hotel Madrid 3.5

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