NH Jolly St Ermin's Hotel London, London , United Kingdom on Bookingadvisor.com

General Description

Located in a quiet corner in the heart of Westminster and within walking distance to Buckingham Palace, Houses of Parliament and the London Eye. The St Ermins Hotel boasts 275 air-conditioned and tastefully decorated bedrooms and 2 restaurants 'Crystal Room Restaurant' offering a tradition carvery and 'allegro con brio' the fine dining restaurant. Relax in the warm atmosphere of the Caxton Bar or enjoy a traditional full English afternoon tea in the beautiful Victorian lobby.

Amenities

Business Center
Room Service
High-speed Internet
Restaurant
Parking
Pet Friendly
Disabled Access
Concierge
Tour Desk
Bar / Lounge
Elevator / Lift
24 Hour Reception
Babysitting / Child Services
Air Conditioned
Non-Smoking Rooms
Golf Course
Banquet Facilities
Conference Room(s)
Currency Exchange
Multilingual Staff
Safe-Deposit Box
Mini Bar
Refrigerator
Cable / Satellite TV
In Room Movies
Bath / Hot Tub
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
Modem / Data Port
TV
Laundry service
Direct dial phone
Ice Machine

Hotel Policies

Checkin: 14h
Checkout: 12h

NH Jolly St Ermin's Hotel London

Nearby transport:

Nearby places of interest:

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for NH Jolly St Ermin's Hotel London RATING

3.4 / 5

12 REVIEWS

Visitors' Reviews

Name:Tony
Date of stay:08/10/2010
Purpose of stay:Leisure

Date of Stay:08/10/2010

Gone downhillSt Ermins is not what it used to be - it is a bit tired and in need of re-furbishment. Being Italian run it has a lot of Italian staff and guests but the service is poor. The breakfasts used to be very good but now the choice is limited and while there are lots of waiters around none of them seem to take any notice of the guests. I'd stay here again because it is conveniently located for Westminster area but it needs to improve its service and update the rooms.

NH Jolly St Ermin's Hotel London 3.8

Name:Frances
Date of stay:01/22/2010
Purpose of stay:Leisure

Date of Stay:01/22/2010

The hotel is easy to get to from St. James Park Tube Station, a two minute walk, easily located (walking distance) for the main Government Offices in Westminster, The whole place had an air of faded opulence and had echoes of an earlier age. Very clean, staff very attentive and efficient as you would expect when paying these prices.

NH Jolly St Ermin's Hotel London 4.7

Name:Leslie Peele
Date of stay:07/31/2010
Purpose of stay:Leisure

Date of Stay:07/31/2010

Following an un-expected delay with flight into London, we didn't arrive at the hotel until ten past seven to be told that our room wasn't ready, what we had been on time!! I definately wouldn't stay again.

NH Jolly St Ermin's Hotel London 3.5

Name:NA
Date of stay: 09/20/2007
Purpose of stay:Leisure

Date of Stay: 09/20/2007

Overall, the hotel has a fascinating history - there's a grand entrance with magnificent balcony and sweeping stares in blue and white. The hotel actually has some hidden doors and even an underground tunnel that used to be used by Members of Parliment to go to the Jolly pub. Have breakfast in the morning in the grand ballroom, which has been filmed for movies as well. The location overall is excellent, right near major attractions. I would say some of the rooms are great while others need work. The hotel is in the middle of refreshing all the rooms, so DEFINITELY ask to be in a room that has recently been renovated (I believe one side of the hotel is now complete). Overall, a unique and interesting hotel with a great location.

NH Jolly St Ermin's Hotel London 3.6

Name:NA
Date of stay: 01/23/2008
Purpose of stay:Leisure

Date of Stay: 01/23/2008

I brough my two sisters here for a vacation. The hotel itself is in a great location. Easy to walk everywhere you want to see. Taxi services easy to get and tube station is close by. Three things to remember when staying here. 1. This really bothered me--the entire staff is is almost 90% Italian and had trouble understanding alot of English. I know a little so it was not a big deal--it would be a very big deal for someone expecting an English staff. 2. No water pressure in the showers or toilets. Be flexible. 3. Food is very expensive in the hotel. You have to pay $32 about 16 british pounds for breakfast even if all you want is a small bowl of cereal and coffee. This was inexcusable and totally unacceptable not to be able to have a choice. The dining staff looked so bored with every facet of their lifes--they should just go off somewhere in private and slit their throats. I llived in Italy for four years. this is typical of them. They have no customer service skills and could care less about it. I lived in Italy for four years--I was sorrta ok with it--my sisters were appalled. I bought a surprise birth day cake at Harrods for my oldest sister. Back at the hotel I asked for three cake plates and three forks to take to the room for the surprise. Of course NO WAY. YOu have to buy food from the hotel. Again very unacceptable. We used our coffee cup saucers and spoons in the room.

NH Jolly St Ermin's Hotel London 4.8

Name:NA
Date of stay: 11/27/2007
Purpose of stay:Leisure

Date of Stay: 11/27/2007

Nice location- close to Buckingham Palace and Big Ben, Westminster Abbey, and the tube. That made it worth while. The staff was great. Hotel seems a little dated, and my bed was feeling pretty old, and not very comfortable. Price of food in the hotel was over the top. Overall a hotel that was okay, but not one I would tell everyone they had to stay at. I would try another one in another locaiton next time.
I also did not enjoy the noise of the trucks picking up the trash at 5 am.

NH Jolly St Ermin's Hotel London 3.1

Name:NA
Date of stay: 09/05/2007
Purpose of stay:Leisure

Date of Stay: 09/05/2007

I stayed here for a business trip, but brought my wife and two children (ages 3 and 1) so we could go sightseeing after work. The hotel is just around the corner from Big Ben and Westminster Abbey, and within walking distance of Picadilly Circus. The room was nice, and my wife (who's spent a lot more time traveling around Europe than I have) informed me that the room was huge by European standards; especially the bathroom (for American travelers, you can expect a room only a little bit smaller than you're used to here).

NH Jolly St Ermin's Hotel London 4.4

Name:NA
Date of stay: 07/18/2007
Purpose of stay:Leisure

Date of Stay: 07/18/2007

I stayed at the Hotel on a 2 week business trip. If you are looking for a place to stay near all the big tourist attractions (Westminster Abbey, London Eye, Houses of Parliament, Buckingham Palace), this is the place. The room was small, but normal for London. The staff was friendly and the room was nice and clean. The only complaint is that there was not much open around the hotel after 7pm if you are looking for other places to dine. But access to the tube is just around the corner. Would definitely stay again.

NH Jolly St Ermin's Hotel London 3.8

Name:Valerie Wall
Date of stay:02/26/2011
Purpose of stay:Leisure

Date of Stay:02/26/2011

The location is perfect hence I would stay at the hotel again plus the ample parking is a great benefit. HOWEVER, the hotel claims to be air conditioned but if it is it's not very effective and the windows barely open so on anything like a warm day the room, as it was for us, can be uncomfortably hot. The hotel seemed incapable of addressing our complaint during our stay.

NH Jolly St Ermin's Hotel London 3.3

Name:Pauline Frazier
Date of stay:02/16/2011
Purpose of stay:Leisure

Date of Stay:02/16/2011

Old-world calm and class. Rooms quieter than most in London, clean and comfortable, service good.

NH Jolly St Ermin's Hotel London 3.8

Name:Diane Burke
Date of stay:04/22/2010
Purpose of stay:Leisure

Date of Stay:04/22/2010

"We stayed for a very pleasant three nights in July. It was unseasonably hot in London, and we were thrilled to find the room air conditioned. The room was small by American standards but very clean and comfortable, and the bathroom was very pretty. The location is fantastic, a few hundred yards from the St. James tube station and a few blocks from Westminster Abbey. We didn?t eat in the restaurant but enjoyed the Italian ice cream when we returned each day from sightseeing! It also had internet access for a small fee. We would most definitely stay here again."

NH Jolly St Ermin's Hotel London 4.2

Name:
Date of stay:03/14/2011
Purpose of stay:Leisure

Date of Stay:03/14/2011

RecommendedGood location , quiet but centrally place and pleasant relaxing atmosphere.

NH Jolly St Ermin's Hotel London 3.3

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