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Palmer House Hotel Chicago

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17 East Monroe Street Chicago ,Illinois
United States
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General Description

The Palmer House Hilton - The Chicago Hotel The World Knows Best. Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the Mag Mile, Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transc

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Florist
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Modem / Data Port
  • TV
  • Laundry service
  • Fishing
  • Direct dial phone
  • Ballroom
  • Wheel Chair Access
  • Jacuzzi
  • Massage
  • Steam Bath
  • Barber/Beauty Shop
  • Shower
  • Luggage Storage

Hotel Policies

Checkin: 15h
Checkout: 12h


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for Palmer House Hotel Chicago RATING

4.3 / 5


30 REVIEWS

Visitors' Reviews

  • Wayne
  • 06/25/2011
  • Leisure
Date of Stay:06/25/2011
VERY small room. VERY, very small. Beautifully decorated, though. Sink wouldn't drain, so staff upgraded us to a HUGE room. Attended a business meeting where parking was vouchered. At checkout, presented voucher. First said no because voucher for self, not valet parking. Showed them company documents said otherwise. Then staff said not for overnight guests, only day parking!! Parking costs $38 the same whether for an hour or 24 hours. They would make no adjustment at all. Very disappointing level of customer care. Gorgeous hotel. Wonderful food at business meeting. Nearby reasonably priced restaurants. All other aspects of the stay were very good.
Palmer House Hotel Chicago 3.2
  • Jacob Connor
  • 10/19/2010
  • Leisure
Date of Stay:10/19/2010
The room was tiny, the view was horrible and it was the noisiest room I have ever stayed in. Whenever someone in an adjacent room took a shower, the pipes would make this screeching noise. I got woken up repeatedly.
Palmer House Hotel Chicago 4.8
  • Wallace
  • 04/22/2011
  • Leisure
Date of Stay:04/22/2011
Beautiful and historical hotel with a great location! Nothing not to like. The room itself was great. It was beautiful. The beds were among the most comfortable that I have ever slept in at a hotel. There were some complaints about the size of the bathroom, but this was not an issue to me. It was small but that was made up with by the overall size of the room. Starbucks in the lobby was a convenience. I would definitely stay at the Palmer House again.
Palmer House Hotel Chicago 3.4
  • Gladys Davidson
  • 01/16/2011
  • Leisure
Date of Stay:01/16/2011
Great atmosphere and location. Very accommodating staff.
Palmer House Hotel Chicago 3.1
  • Betsy Snow
  • 07/01/2011
  • Leisure
Date of Stay:07/01/2011
Location. Spa/gym were not a part of the hotel and cost $18/day. Excellent location, great service and beautifully reserved building.
Palmer House Hotel Chicago 3.7
  • Pauline Rubin
  • 12/06/2010
  • Leisure
Date of Stay:12/06/2010
The Palmer House was very elegant, with a lot of history behind it. Excellent location for visiting all the downtown attractions. Parking was a bit pricey but hey thats Chicago!
Palmer House Hotel Chicago 3.8
  • Kurt
  • 07/23/2011
  • Leisure
Date of Stay:07/23/2011
From the moment we walked in the door to the time we left we were in awe of this spectacular "grand" hotel. the Empire Room is truly amazing, but the room we stayed in was warm, nicely decorated and quiet, even though the L train was not far away at all. In fact the Palmer House is positioned perfectly close to the train, theater, restaurants and all that Chicago has to offer. I would not hesitate to return at ALL!
Palmer House Hotel Chicago 3.7
  • Jessie Gould
  • 11/25/2010
  • Leisure
Date of Stay:11/25/2010
The Palmer House is a beautiful hotel, rich with history. The room was very small and all hotel ammenities including the gym were at extra cost and very expensive. The location is wonderful. Chicago is a beautiful place. There were many restaurants close by. We had a great time.
Palmer House Hotel Chicago 3.1
  • Harry
  • 09/11/2011
  • Leisure
Date of Stay:09/11/2011
Good Location and very fancy. Room was kinda outdated. I would definitely stay here again. Very large hotel, with the amenities. The only thing that was upsetting was there was no coffee machine in the rooms and if you wanted one there was an additional charge for it.
Palmer House Hotel Chicago 3.3
  • Carmen Jenkins
  • 04/16/2011
  • Leisure
Date of Stay:04/16/2011
Hotel was nice. Lots of construction going on around it. Very friendly people. Room was a little small for 4 people but still nice. Some extra ammenities were not included such as coffee maker and frig. Taxis were very easy to get. Excellent location in the city. It's very close to lots of attractions such as Millenium Park, Michigan Ave, Aquariuim, and Navy Pier. Most you can either walk to take a short cab ride. Parking was in a pretty safe and lighted parking ramp. Price for it was a little high at * but you can't get anything cheaper downtown.
Palmer House Hotel Chicago 4.3
  • Janice
  • 11/22/2010
  • Leisure
Date of Stay:11/22/2010
The Palmer House Hilton was above and beyond my expectations. Great place to stay when getting away for the weekend.
Palmer House Hotel Chicago 3.9
  • Cheryl
  • 05/19/2011
  • Leisure
Date of Stay:05/19/2011
The hotels d?cor was wonderful and reminiscent of art deco. Large room that was not cramped even with two beds. Excellent layout and usage of space. The rooms also offer modern and chic touches with lamps and furniture choices. The hotel staff is very friendly and check-in was excellent even though I arrived early. Check-in was some and the concierge was very insightful for what to do over the holiday weekend with the time frame we had.
Palmer House Hotel Chicago 3.4
  • Willie
  • 05/27/2011
  • Leisure
Date of Stay:05/27/2011
Our room hadtwo bathrooms marvelous!
Palmer House Hotel Chicago 4.1
  • Penny
  • 02/02/2011
  • Leisure
Date of Stay:02/02/2011
The beds were GREAT & the room curtains kept room dark - good sleep!
Palmer House Hotel Chicago 3.9
  • NA
  • 07/28/2009
  • Leisure
Date of Stay:07/28/2009
The Palmer House Hotel is centrally located in downtown Chicago. Check-in was professionally and easily completed. The hotel staff was knowlegable, helpful, and friendly. The concierge and the doorman were helpful with information about the hotel, city, and transportation to and from the airport. The hotel was only a block from the Art Institute, about five blocks from the Magnificient Mile, only a mile from the Field Museum of History, 25 minutes from the Oriental Institute, twenty minutes from Navy Pier for dining, seeing the city from Lake Michigan, and enjoying the fabulous architectural tour on the Chicago River. The restuarants at the hotel were wonderful; the restuarants close to the hotel were excellent. Chicago is a friendly city with lots of places to see and dine. The taxi drivers were courteous and proceeded directly to desired location. The room was exceptionally clean, with plenty of soft white towels, and very quiet.
Palmer House Hotel Chicago 3.5
  • NA
  • 08/15/2009
  • Leisure
Date of Stay:08/15/2009
The room was nice but not as nice as I thought it should be for the money. They did not have free wifi internet service or free internet through a network cable. TVs and remotes are old and need work the remote didn't work either. A bit noisy at night. Nice good fresh food for breakfast. Not really set up for the business traveler. Beds were really soft.
Palmer House Hotel Chicago 4.3
  • 02/05/2010
  • Leisure
Date of Stay:02/05/2010
The room service food was great! The sleeping quarters were the size of my bathroom at home.
Palmer House Hotel Chicago 4.5
  • NA
  • 07/26/2009
  • Leisure
Date of Stay: 07/26/2009
Internet access starts from 14.99 upwards for a 24 hour period and what sucks is they do not give you the room for 24 hours, check in is at 3pm and check out is at 11am. If you check out after 11 they assess you with a penalty. The rooms are really small, but for the price it is ok. No fridge in the room, but nice lobby and staff.
Palmer House Hotel Chicago 3.7
  • NA
  • 08/14/2009
  • Leisure
Date of Stay: 08/14/2009
Got an excellent rate during the Lollapalooza music festival. Hotel was very close to the festival and still in the loop where there are plenty of restaurants and stores. There were a ton of people checking in on that Friday and they handled the crowd well the line moved quickly and we were able to check in early.
Palmer House Hotel Chicago 4.3
  • NA
  • 08/09/2009
  • Leisure
Date of Stay: 08/09/2009
I got a good price for the hilton. It is near both the red line and blue line. Walk to millenium park. Hotel clean and quiet. Staff helpfull. No complaints, would stay again.
Palmer House Hotel Chicago 4.4
  • NA
  • 07/17/2009
  • Leisure
Date of Stay:07/17/2009
The staff was extremely nice and helpful.
Palmer House Hotel Chicago 3.9
  • 03/29/2011
  • Leisure
Date of Stay:03/29/2011
People was very friendly.
Palmer House Hotel Chicago 3.2
  • 02/28/2010
  • Leisure
Date of Stay:02/28/2010
Beautiful decor with very convenient location. Surprise cost of valet parking. Beautiful historic hotel with attentive staff & very comfortable rooms.
Palmer House Hotel Chicago 4.4
  • 09/27/2010
  • Leisure
Date of Stay:09/27/2010
Gorgeous Historic Hotel with outstanding ambiance. Lobby is a must see in Chicago! Room was very small. The Louis Comfort Tiffany Peacock doors should not be missed.
Palmer House Hotel Chicago 3.7
  • 10/17/2010
  • Leisure
Date of Stay:10/17/2010
Very charming decor. Reminiscent of an old Hollywood hotel. Rooms were terribly small. Wife and I were expected to sleep on one Queen bed.
Palmer House Hotel Chicago 4.9
  • 05/07/2010
  • Leisure
Date of Stay:05/07/2010
Great location, this was a classic grand hotel with a beautiful lobby. Loved the history of the place.
Palmer House Hotel Chicago 3.8
  • 10/15/2010
  • Leisure
Date of Stay:10/15/2010
We were within walking distance of many attractions and shows.
Palmer House Hotel Chicago 4.5
  • 03/28/2011
  • Leisure
Date of Stay:03/28/2011
Beautiful lobby; and wonderful history. Small beds; no coffee pot or refrigerator in the room.
Palmer House Hotel Chicago 3.4
  • 08/19/2010
  • Leisure
Date of Stay:08/19/2010
Updated and clean. El train too close. This renovated old timer is well located and very clean. Rooms are small but lovely. It is a great place to stay to be in the heart of the Loop.
Palmer House Hotel Chicago 3.3
  • 01/27/2011
  • Leisure
Date of Stay:01/27/2011
The charm and architectural character. There was nothing about my time at the Palmer House that I did not like.
Palmer House Hotel Chicago 3.7

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