Pointe Hilton Squaw Peak Resort Phoenix, Phoenix , United States on Bookingadvisor.com

General Description

Introducing the newly renovated Pointe Hilton Squaw Peak Resort. After an extensive, resort-wide 24 million dollar renovation we welcome you to enjoy the hospitality that is indigenous to Hilton Hotels and Resorts throughout the world. Our all-suite resort is home to the Hole-in-the-Wall River Ranch and Lazy River, themed dining experiences, Coyote Camp, our adventure program for children, championship golf at our sister property, a relaxing and newly expanded spa and salon, and diverse shopping options. At the heart of the resort is the Hole-in-the-Wall River Ranch. This exciting recreation area is making a splash with guests of all ages. Spend the day at the River Ranch floating around the Lazy River or participate in one of the poolside activities. Your young ones can visit Kids Koncierge for the opportunity to learn about, and sign up for, all the wonderful kid-style amenities available at the resort (program is seasonal).At Coyote Camp, children, ages of 4 -12 years old, are getting a hands-on introduction to Arizonan Western folklore, culture and geography at the award-winning childrens program operated by the Pointe Hilton Squaw Peak Resort. All activities are focused on a daily theme such as Desert Friends and Arizona Day. This program is open to children of all registered guests, but capacity is limited; advanced reservations are recommended. Tocasierra Spa, Salon & Fitness Center is the newly renovated and expanded full-service day spa and fitness centre located at the resort, promising an experience that will soothe, heal and beautify your mind, body and spirit. Exciting culinary adventures await you at Squaw Peak. Lantana Grille features all the foods you love, American favorites served with a Southwestern flair. Hole-in-the-Wall features down-home Western fare beside the waters of the River Ranch serving breakfast, lunch and dinner. Slim Pickens features casual dining and libations at the River Ranch.

Amenities

Business Center
Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Swimming pool
Pet Friendly
Disabled Access
Concierge
Tour Desk
Bar / Lounge
Elevator / Lift
Babysitting / Child Services
Air Conditioned
Non-Smoking Rooms
Tennis Courts
Golf Course
Banquet Facilities
Conference Room(s)
Currency Exchange
Multilingual Staff
Safe-Deposit Box
Sauna
Security Guard
News Stand
ATM / Cash Machine
Refrigerator
Cable / Satellite TV
In Room Movies
Wake-up Service
Meeting Rooms
Kitchenette
Coffee / Tea Maker
Microwave
Hair Dryer
Modem / Data Port
TV
Laundry service
Excursions
Photocopier
Direct dial phone
Audio/Visual Equipment
Wheel Chair Access
Jacuzzi
Free Parking
Fireplace

Hotel Policies

Checkin: 16h
Checkout: 12h

Pointe Hilton Squaw Peak Resort Phoenix

Nearby places of interest:

Squaw Peak2.47km

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for Pointe Hilton Squaw Peak Resort Phoenix RATING

4.3 / 5

31 REVIEWS

Visitors' Reviews

Name:Brooke
Date of stay:02/14/2011
Purpose of stay:Leisure

Date of Stay:02/14/2011

The hotel staff was incredibly friendly and helpful. The poolside bar prices were exorbitant for many to afford and provide tips. In room the toilet ran and the left faucet handle fell apart. The grounds are absolutely beautiful! Most on site restaurants were too expensive for us with kids. A cheaper breakfast menu would be helpful. We were able to stay and use facilities the next day until our flight. We are planning to come back in October.

Pointe Hilton Squaw Peak Resort Phoenix 4.7

Name:Lois Harris
Date of stay:04/13/2011
Purpose of stay:Leisure

Date of Stay:04/13/2011

Very family oriented, pools and facilities all cater to families. Must have car to enjoy surrounding Scottsdale and Phoenix. Water Park always crowded. Great place to stay if traveling with young or school age children, not many areas for adults to relax in a quiet setting. While the water park is so much fun for young through school age kids, it is usually crowded and loud.

Pointe Hilton Squaw Peak Resort Phoenix 4.9

Name:Diana
Date of stay:09/16/2010
Purpose of stay:Leisure

Date of Stay:09/16/2010

The management/customer service at this property were horrible. Couldn't get anything right... no apology made. My family will not visit again.

Pointe Hilton Squaw Peak Resort Phoenix 4.8

Name:John
Date of stay:09/05/2010
Purpose of stay:Leisure

Date of Stay:09/05/2010

The resort offered many activities for families. There are many things to do in the area also. The pool area at River Ranch could have been cleaner and the service much better! We waited for an hour to get lunch served by the pool. The food was also very pricey. You can't beat the weather though!!

Pointe Hilton Squaw Peak Resort Phoenix 3.8

Name:Tina Lassiter
Date of stay:07/13/2011
Purpose of stay:Leisure

Date of Stay:07/13/2011

This was a friends weekend getaway for a concert. We were pleasantly surprised. We wanted to check out this hotel for a stay with the kids and we were very happy with our choice. We go to Phoenix every summer as a last getaway before school starts and this place is perfect. The staff at the front desk were extremely friendly and welcoming. We called Housekeeping to get a fridge for our room and they were there before the promised time and were friendly and helpful. The staff in the two restaurants we enjoyed were top notch as well and good food too. We will definitely return this summer for the last family outing before school starts. I'm sure our expectations will be met 10 fold.

Pointe Hilton Squaw Peak Resort Phoenix 3.6

Name:Thomas Reed
Date of stay:01/27/2011
Purpose of stay:Leisure

Date of Stay:01/27/2011

Very comfortable beds. It was hard to know where you were going. Lots of ins and outs. Excellent rooms, comfortable, and clean. The hallways had several trash bins overflowing and room service items sat outside doors for days. Other than that overall the hotel would be great to travel to again.

Pointe Hilton Squaw Peak Resort Phoenix 3.7

Name:Alice Norton
Date of stay:04/25/2011
Purpose of stay:Leisure

Date of Stay:04/25/2011

Excellent for the short notice and price. The offer to extend my stay for another night, probably would have allowed us to enjoy the facilities more. I expected a kitchen area for this level of room. I was able to enjoy an evening in a resort I would normally never be able to afford. I hope I will have another opportunity to land a deal like this one in the future.

Pointe Hilton Squaw Peak Resort Phoenix 3.6

Name:Gilbert
Date of stay:05/06/2011
Purpose of stay:Leisure

Date of Stay:05/06/2011

Great pools. Smell of smoke in room and at pools. Great place to stay for families.

Pointe Hilton Squaw Peak Resort Phoenix 3.6

Name:Andrea Combs
Date of stay:12/14/2010
Purpose of stay:Leisure

Date of Stay:12/14/2010

Two rooms separated by the sink and bath area with doors on both sides. Room service ends early and has menu that is limited and mainly unhealthy. One of the earlier suite hotels which uses space efficiently. Bath area small which might not work for very young children. Few views (Pointe at Tapatio better for views). Room service ends too early to plan to make a downtown night event and order upon return to room. Upper floors better to avoid noise from upstairs neighbors.

Pointe Hilton Squaw Peak Resort Phoenix 3.7

Name:Vivian Jacobs
Date of stay:05/22/2011
Purpose of stay:Leisure

Date of Stay:05/22/2011

Probably one of the nicest hotels I have visited. Beautiful and relaxing. The "whole in the wall" staff was not very friendly and very slow.

Pointe Hilton Squaw Peak Resort Phoenix 4.1

Name:Julie Bynum
Date of stay:05/10/2011
Purpose of stay:Leisure

Date of Stay:05/10/2011

The hotel is clean and ammenities are very nice. The receptionists were not very informative. They were cold.

Pointe Hilton Squaw Peak Resort Phoenix 3.1

Name:Frances
Date of stay:06/23/2010
Purpose of stay:Leisure

Date of Stay:06/23/2010

Room layout. Staff miss informed us about internet wife rates. Very nice.

Pointe Hilton Squaw Peak Resort Phoenix 4.5

Name:Melanie
Date of stay:04/11/2011
Purpose of stay:Leisure

Date of Stay:04/11/2011

A much needed 3 day getaway flop. We chose a mid priced suite and where given the worst room in the resort. Right next to an enterence road to private residences with noisy cars all night and a 4:30 am garbage truck just outside our room. The AC made enough noise to wake the dead. The swim up bar/resturant was closed. The front desk forgot our $50. food vouchers that were included in our reservation then demanded printed proof before making us return to the lobby to issue them. A cold could care less attitude combined with a mystery smell in the corner made this one of the worst hotel experiences we've had.

Pointe Hilton Squaw Peak Resort Phoenix 4.5

Name:Rosemary
Date of stay:11/12/2010
Purpose of stay:Leisure

Date of Stay:11/12/2010

Great Landscaping. Maintenance is slipping. This resort is starting to show its age. I've stayed several times and problems have ranged from plumbing, to mechanical systems, to a sauna that was out of order for more then two weeks. These problems are minor and management is addressing them. Pools are first class - my kids love staying here. We will be back.

Pointe Hilton Squaw Peak Resort Phoenix 4.8

Name:NA
Date of stay: 08/13/2009
Purpose of stay:Leisure

Date of Stay: 08/13/2009

We ended up in a Casita with no balcony, it was cramped, the air did not work right, the comforter on the bed was filthy, the pool had scum on the sides and bottom was dirty, and the TV was mounted on a side wall so you had no comfortable place to sit and view it.

Pointe Hilton Squaw Peak Resort Phoenix 3.4

Name:NA
Date of stay: 08/12/2009
Purpose of stay:Leisure

Date of Stay: 08/12/2009

We found the staff very courteous and helpful at Squaw Peak. The overall feel of the hotel is that it is a bit older, but has had an overhaul. The rooms are dark (but that may be on purpose with the heat). The pool area is o.k. but got very crowded on the weekend. The main pool was the only pool with cool enough water to enjoy. I wouldn't call the pool area a "water park" but they do! It would be nice if they could pressure wash the deck once in a while, because it is so dirty and so are the chairs. The rooms were very quiet, which I appreciated so much. I don't know how you can charge $8 for a 12 oz. smoothie by the pool, but a few people do buy them! We ate at restaurants thanks to the recommendations we had read here. Overall, it was a good experience, not upscale by any means, but good for families.

Pointe Hilton Squaw Peak Resort Phoenix 4.7

Name:NA
Date of stay: 07/23/2009
Purpose of stay:Leisure

Date of Stay: 07/23/2009

the hotel was nice and we had a great time! the only complaint i had was that they do not offer a free shuttle to their hotel.....of course you can pay a bus ($15.00 pp)....or buy a personal town car ($35.00) or just take the city bus(1.25pp) but it takes 2 hrs for a ten mile drive.....but for the price of the rooms they should offer some kind of air port shuttle to their hotel. the other thing the rooms need are a refrigerator and microwave.....now our room had a fridge, but it was not working and could not use it! I also felt the food at their restaurants were a bit pricey(15.00 hamburger or sandwich) but then again it is a Hilton and they want their money. over all it was a lot of fun and if you have kids its a great place to go!!!

Pointe Hilton Squaw Peak Resort Phoenix 3.5

Name:NA
Date of stay:01/02/2010
Purpose of stay:Leisure

Date of Stay:01/02/2010

The many amenities within the resort. The food prices were high and our dinner service was very slow. An excellent value for the price we paid. We will do this again!

Pointe Hilton Squaw Peak Resort Phoenix 4.6

Name:
Date of stay:08/16/2010
Purpose of stay:Leisure

Date of Stay:08/16/2010

Dinner at Ventana. They made a special meal for me. Free shuttle to other Hilton. Computers were not free and very slow. Bathroom door did not fit and could not be closed. Great for families. It was Spring break week. Nice service. Drivers were great! Liked the spacious suite we had for our room.

Pointe Hilton Squaw Peak Resort Phoenix 3.7

Name:
Date of stay:10/27/2010
Purpose of stay:Leisure

Date of Stay:10/27/2010

The hotel is in a convenient spot, located right in the mall. The hotel has a small hot tub. The motel was clean and had nice rooms. The pool has nice huge windows.

Pointe Hilton Squaw Peak Resort Phoenix 3.4

Name:
Date of stay:03/01/2010
Purpose of stay:Leisure

Date of Stay:03/01/2010

Hotel is very nice in a great location. We did have a few problems which made the stay less than 100% enjoyable. Very slow internet which after a lengthy phone call to the provider of the service, the speed was more acceptable. Water heater was not working in our unit, very cold shower the first day. The jacuzzi was not working. Temperature was good but the aerating pump would not operate. Just like sitting in a very hot bath tub.Food service out by the main pool area (By the water slide) was terrible. Very slow and disorganized. Room was great,very clean and comfortable.

Pointe Hilton Squaw Peak Resort Phoenix 3.9

Name:
Date of stay:11/17/2010
Purpose of stay:Leisure

Date of Stay:11/17/2010

The pool could have been a little cleaner. Staff was very friendly and the hotel was very nice.

Pointe Hilton Squaw Peak Resort Phoenix 3.7

Name:
Date of stay:04/20/2011
Purpose of stay:Leisure

Date of Stay:04/20/2011

During Spring Break, a friend and I stayed at this hotel. We had reserved a room for three nights, and the first night they put us in a king suite, instead of the two doubles we requested. They promised to switch us into the right room the next day, and that they would have a room ready between noon and 4. The first room we stayed in had a huge leak that turned the bedroom carpet into a small pool. Maintenance came to check it and was unable to find the source, and we had to stay the night in that room because they had over booked the hotel. The second day, having been promised a new room, they spent three hours claiming there were no other rooms available, until I contacted our travel provider, and suddenly the room we had reserved was ready for us. The entire hotel, including restaurants, was horribly understaffed, the people at the front desk were rude and slow. The second room we were placed in had a shower that did not drain properly, and after two nights in that room, it still was not fixed. The manager tried to contact us once to talk about the issues we had, calling in the middle of the day when we told them we would be out, but never returned our second call. We spent the rest of our trip at a La Quinta, and could not have had a better experience there. We paid a lot of money to stay at a hotel and found their staff and rooms to be far inferior to the cheap hotel we stayed in later. The pools were beautiful and fun, but the rest of the hotel was horrible.

Pointe Hilton Squaw Peak Resort Phoenix 4.1

Name:
Date of stay:04/23/2011
Purpose of stay:Leisure

Date of Stay:04/23/2011

The atmosphere was friendly, comfortable, and elegant. The rooms are comfortable and the entire facility is fun and beautiful. This is a great place for a weekend get away if you like water and western themes.The beds are fabulous.

Pointe Hilton Squaw Peak Resort Phoenix 3.8

Name:
Date of stay:03/02/2010
Purpose of stay:Leisure

Date of Stay:03/02/2010

Pool and outdoor facilities. Failure of the hotel staff to make corrections requested. Nice suite, but rooms are a bit small. Great location and facilities for family, but hotel staff was not responsive to requests.

Pointe Hilton Squaw Peak Resort Phoenix 4.9

Name:
Date of stay:02/18/2011
Purpose of stay:Leisure

Date of Stay:02/18/2011

The pool was really fun. It started to sprinkle so they closed the pool and when it stopped raining it was only open to the employees only. We were really there to relax and hag out by the pool but the closes early so we sat in our room prefer to stay somewhere the pool is open 24 hours or at least 10 p.m. I would think twice about staying here.

Pointe Hilton Squaw Peak Resort Phoenix 4.1

Name:
Date of stay:09/12/2010
Purpose of stay:Leisure

Date of Stay:09/12/2010

Great rooms. The service at the Slim Pickens poolside bar. The bartenders were not friendly and the service stunk. I would have not paid full price for this hotel. The pool area is fun. It has a water slide but not much seating area. There was only one server walking around and the bartenders were not friendly at Slim Pickins. The restaurant Lantana was not the best restaurant. Especially for the price. Although the staff was friendly.

Pointe Hilton Squaw Peak Resort Phoenix 3.8

Name:
Date of stay:05/05/2011
Purpose of stay:Leisure

Date of Stay:05/05/2011

Our trip was overall a good experience. The location of the hotel was not as close to my destinations as I thought it was. Not having wi-fi in the rooms and having to pay 11.95 per day to access the internet in the comfort of your suite was a bit high to me. But the service and the lazy river pool, etc. were great fun. We were in need of transportation and unfortunately the service we were provided, the driver was not at all familiar with where we needed to go.

Pointe Hilton Squaw Peak Resort Phoenix 4.7

Name:
Date of stay:04/28/2010
Purpose of stay:Leisure

Date of Stay:04/28/2010

The beautiful gardens and gorgeous pools were exceptional! There wasn't anyone at the Bell person station when we arrived. This is a great place for couples and families alike. The grounds are beautiful and the food at Hole in the Wall Restaurant is excellent.

Pointe Hilton Squaw Peak Resort Phoenix 3.3

Name:
Date of stay:05/15/2011
Purpose of stay:Leisure

Date of Stay:05/15/2011

I loved the layout of the hotel and the home-like feeling of the rooms. The housekeeping service needs a lot of work. The fact that they can not speak English may contribute to the problem. Overall the hotel is very nice and the layout if beautiful. Like all hotels, they have their flaws. I wouldn't say that the customer service and front desk were helpful. In addition, the housekeeping was not that great but I believe that's more on an individual basis more than anything. I would recommend the resort to someone who is just looking for some fun for the kids and they are not looking for much.

Pointe Hilton Squaw Peak Resort Phoenix 4.5

Name:
Date of stay:07/04/2010
Purpose of stay:Leisure

Date of Stay:07/04/2010

The room was wonderful and we loved the pools. The snacks were a little expensive. I had a class at another hotel but chose to stay at the squaw peak Hilton due to its water park. I brought my children with me and they had a blast. The staff was very helpful and friendly. I will definitely be coming back in the future.

Pointe Hilton Squaw Peak Resort Phoenix 4.2

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