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Radisson SAS Hotel Durham

one starone starone starone starempty star
Framwellgate Waterside Durham ,England
United Kingdom

General Description

Nestled on a lovely bend of the River Wear, the Radisson Blu Hotel, Durham offers beautiful views of the Cathedral and the old city of Durham and close to cultural attractions, shopping areas and businesses. Durham is well known for its ancient Cathedral and for being the home of the third oldest university in England. Designed for comfort, the hotel's standard rooms come with excellent amenities such as a flat screen plasma TV, dedicated work space and complimentary high-speed internet access. All rooms are designed in soothing brown and red tones. The hotel invites guests to enjoy a very stylish, contemporary Italian experience at the Filini Restaurant and Bar. Guests will be tempted with an innovative menu, all complemented by breathtaking views to the River Wear and of the historic city and famous Cathedral. The hotel also has leisure facilities which include pool, state-of-the-art gymnasium, steam room, sauna and Jacuzzi. Please note the Filini Restaurant is closed on Sundays


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Golf Course
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Mini Bar
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Coffee / Tea Maker
  • Hair Dryer
  • Modem / Data Port
  • TV
  • DVD Player
  • Laundry service
  • Wheel Chair Access
  • Jacuzzi
  • Steam Room
  • Massage
  • Steam Bath
  • Shower
  • Grab bars in bathroom
  • Ice Machine

Hotel Policies

Checkin: 14h
Checkout: 12h

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for Radisson SAS Hotel Durham RATING

4.4 / 5


Visitors' Reviews

  • 07/14/2010
  • Leisure
Date of Stay:07/14/2010
Hidden costsThe hotel is very modern and stylish. It is close to all local amenties, including bars and fab restaurants. There are gorgeous views from the windows i.e. of Durham's river bank etc. Staff were mostly friendly and courteous. Breakfast was very good. Overall a pleasant stay. Our only gripe would be the hidden charge for the car parking, we had to pay even though we were guests of the hotel. However, if you park just outside it's absolutely free.......nobody told us that!
Radisson SAS Hotel Durham 4.4
  • 12/09/2010
  • Leisure
Date of Stay:12/09/2010
Nice placeNew hotel, spotlessly clean with spacious rooms. Convenient location and, if you're facing the river (as we were), good views. Very well-appointed and quiet. Absolutely the only fault I could find was that the temperature of the shower water fluctuated gently, which was a little unnerving.
Radisson SAS Hotel Durham 3.7
  • 12/29/2010
  • Leisure
Date of Stay:12/29/2010
overnight business stayGreat hotel, newly built in Nov 2008, very close to river and Durham city centre. Staff were friendly and very helpful.
Radisson SAS Hotel Durham 4.1
  • Theresa
  • 12/16/2010
  • Leisure
Date of Stay:12/16/2010
The hotel was wonderful, brand new and very modern. There was plenty of space in the rooms and we had a fantastic view of the river and castle. The only thing that let it down was the breakfast, there was no organisation, no cutlery on the tables, no food left in the hot plates or what was left was cooked within a inch of its life! One member of staff was very helpful however she was rushed off her feet trying to help all the other guests. There only appreared to be bolied eggs however when i enquiered the woman told me we had to order eggs whcih meant the rest of our breakfast went cold. There were no condiments no butter etc etc the list was endless which was a shame because the resturant is lovely. All in all i would love to go back and stay and would recommend it to my friends (once i had advised them how the resturant works!)
Radisson SAS Hotel Durham 4.7
  • Ted
  • 08/05/2011
  • Leisure
Date of Stay:08/05/2011
Everything superb. However, although very professional, I found staff on reception rather cool and dismissive.
Radisson SAS Hotel Durham 4.4
  • Marcia
  • 07/08/2011
  • Leisure
Date of Stay:07/08/2011
hotel is spotless and brilliant value for money, everything is brand new and has a great location.
Radisson SAS Hotel Durham 3.8
  • Barbara Erickson
  • 02/20/2011
  • Leisure
Date of Stay:02/20/2011
Lovely place to stay in DurhamA really nice hotel with a pleasant 5 minute walk into the main town. The room was really nice and new with a flat screen on the wall, hair dryer, tea & coffee, fridge, iron etc.We paid extra for breakfast and so glad we did. Its a buffet style with everything possible there for you to eat and its all really really nice. A very pleasant stay and would definatel recommend this to anyone business or pleasure.
Radisson SAS Hotel Durham 4.2
  • Jeremy McDonald
  • 11/03/2011
  • Leisure
Date of Stay:11/03/2011
Good hotel, good room good food. Great place to stay if you are seeing Durham, the staff were more than helpful.
Radisson SAS Hotel Durham 4.6
  • Irene Oliver
  • 06/03/2011
  • Leisure
Date of Stay:06/03/2011
Radisson DurhamGreat place to stay
Radisson SAS Hotel Durham 4.5
  • Gregory
  • 09/12/2011
  • Leisure
Date of Stay:09/12/2011
Romantic weekend in DurhamLovely hotel. Ordered room service but did not get the meal we asked for. After returning home we realised that they had charged us for a drink from the mini bar which we never used. We took some cans of coke out so we could fit our bottle of bubbly in to chill but returned the cans afterward.Our stay would've been perfect if we had been given a room with a view of the river rather than the car park! Otherwise a lovely hotel in a lovely city
Radisson SAS Hotel Durham 4.9
  • Dan
  • 10/21/2010
  • Leisure
Date of Stay:10/21/2010
SAS Durhama great addition to options when visiting Durham.Very modern hotel .Bright. Downstairs bar area a little cold -air conditioning .Had a river/cathederal view.
Radisson SAS Hotel Durham 3.8
  • Meredith Chappell
  • 08/25/2011
  • Leisure
Date of Stay:08/25/2011
Well worth the moneyWas a very nice hotel, in an excellent position - close to bars, restaurants and shops. The only complaint I have is that the air conditioning did not work very well.
Radisson SAS Hotel Durham 4.5
  • Melvin Kern
  • 06/25/2011
  • Leisure
Date of Stay:06/25/2011
very impressed with look and ambience of hotel. Spa facilities very good. great central location for all the delights of city of durham.
Radisson SAS Hotel Durham 4.2
  • Ron
  • 04/10/2011
  • Leisure
Date of Stay:04/10/2011
Fantastic hotel. Great location, facilities second to none. Leisure suite well equipped, big choice of beaty treatments. Room spotless and modern, got an upgrade which was a big bonus. Can't wait to stay again.
Radisson SAS Hotel Durham 4.6
  • Patsy Honeycutt
  • 07/26/2011
  • Leisure
Date of Stay:07/26/2011
Good location, modern clean accommodation and friendly staff
Radisson SAS Hotel Durham 3.2
  • Ruth Matthews
  • 02/26/2012
  • Leisure
Date of Stay:02/26/2012
Enjoyed our StayExcellent accommodation. The room was a standard double, but it was a good size and over looked the river. Both room and ensuite were very clean. Breakfast was included and there was a good choice of food . Would certainly use this hotel again and recommend it to others.
Radisson SAS Hotel Durham 3.9
  • Heather
  • 04/04/2012
  • Leisure
Date of Stay:04/04/2012
Pristine new hotel. Service very good. Excellent value for money with Late Rooms
Radisson SAS Hotel Durham 4.4
  • Mary
  • 11/30/2011
  • Leisure
Date of Stay:11/30/2011
CommentsThought it was an excellent hotel offering stunning value for money - would definately stay there again.
Radisson SAS Hotel Durham 4.4
  • Brian Copeland
  • 07/24/2012
  • Leisure
Date of Stay:07/24/2012
Lovely StayStayed at the Radisson on 27th June for the Mrs birthday, rooms where tremendous, location was good & hotel was nice and clean aswell as the pool. Also great value for money
Radisson SAS Hotel Durham 3.5
  • Carla
  • 03/21/2012
  • Leisure
Date of Stay:03/21/2012
Accomodation-Exellent Location, Very good value.A little disappointed with the evening meal as we spent a lot for the Buffet for the four of us + the wine. Being vegetarian not enough choice and the sweets were not included.
Radisson SAS Hotel Durham 3.1
  • Dorothy
  • 08/16/2011
  • Leisure
Date of Stay:08/16/2011
Clean Fresh Modern 4 StarVery newly refurbished comfortable 4 star accomodation, very central.
Radisson SAS Hotel Durham 4.2
  • Monica
  • 11/03/2011
  • Leisure
Date of Stay:11/03/2011
Fantastic Hotel - Disappointing end.This was our 10th anniversay and we were looking forward to a great night away. To be fair the hotel was fantastic, great location, waterfront view of the castle and particularly great value for money. Great breakfast on the Sunday morning. Problems with the room staff on the Sunday after breakfast was a blight on the stay and I am waiting to hear if we receive any notice from the Management. Dont let it put anyone off though. I hope it was a one off.
Radisson SAS Hotel Durham 4.6
  • Derek
  • 05/29/2012
  • Leisure
Date of Stay:05/29/2012
We were happy with the hotel - it is in a very convenient location near the centre but also quiet. The staff on Reception were very pleasant, helpful and efficient. Neither of us could get a signal for our mobile phones - when we mentioined this to the staff they said they were aware of the problem.The pillows were uncomfortable - two meant your head was too high, one made it too low.
Radisson SAS Hotel Durham 3.5
  • Thelma
  • 10/22/2011
  • Leisure
Date of Stay:10/22/2011
Comments for the Radisson Hotel, DurhamOverall I was not impressed with this hotel. Negaive points were as follows:1.) The reception staff were not that friendly and not accomodating for children. 2.) There was dried blood on the sheets and scab in the bed. 3.) We had to wait over two hours for our room to be ready.4.) The resturant was closed on Sundays and we were not informed. After several messages for room service we went to the reception to complain and they informed us that the resturant was closed. This was not communicated to us when we checked in.5.) The wi-fi was not available.6.) There is a 6.50 charge for parking overnight, which is not on you website.The positive aspects:1.) Breakfast was very nice and lots of choice was available.2.) The bar area was comfortable.3.) The pool area was really modern and warm.4.) The rooms are very spacious.5.) The hotel is centrally located and only a short walk into the city centre.6.) The bar, pool and resturant staff were really nice.
Radisson SAS Hotel Durham 3.1
  • Sherry
  • 03/24/2012
  • Leisure
Date of Stay:03/24/2012
too hot almost everywhere i go hotel rooms are too hot, this one was certainly - waste of enegie and money! the mattresses are much too hard!
Radisson SAS Hotel Durham 4.2
  • Dana
  • 12/14/2012
  • Leisure
Date of Stay:12/14/2012
Very clean and well situated; pleasant and efficient departureThe outlook from our rooms was unexpectedly good. We were disappointed not to get breakfast in the price and the 'take it or leave it' attitude at the desk was a poor start but the rooms were exceptionally clean and pleasant. We all slept well in comfortable beds. Reception in the morning was so different we thought we were in another hotel and parking was quickly sorted out when we returned later.
Radisson SAS Hotel Durham 3.5
  • Nicole Rosenthal
  • 05/11/2013
  • Leisure
Date of Stay:05/11/2013
ReviewNice hotel, well located, good breakfast
Radisson SAS Hotel Durham 3.8
  • Annette
  • 09/28/2012
  • Leisure
Date of Stay:09/28/2012
Great value for moneyAn outstanding hotel at a very reasonable price.
Radisson SAS Hotel Durham 4.7
  • Edward Alston
  • 05/08/2013
  • Leisure
Date of Stay:05/08/2013
Durham RadissonSuper hotel - modern, clean room - great pool with jacuzzi and nice changing rooms - perfect location on the river with a 5 minute walk into centre of Durham. Only one gripe - T.V. did not have teletext and therefore no subtitles which is a problem if you are deaf, like me!
Radisson SAS Hotel Durham 4.6
  • Thelma
  • 06/03/2012
  • Leisure
Date of Stay:06/03/2012
Quality HotelThe Hotel is located in an excellent central location within easy walking distance of all the local attractions. The rooms are excellent and very clead as you would expect from such a hotel.
Radisson SAS Hotel Durham 3.3
  • Ted Owen
  • 07/24/2012
  • Leisure
Date of Stay:07/24/2012
The room and lesieure facilities were brilliant. All staff were very welcoming and friendly. On the first night we decided to eat at the hotel resturant and my partners meal was really nice however, my meal wasn't very good at all, so bad that I left the majority of it. The food, drink and mini bar were also very expensvie. The rest of our stay was really good though and we really enhjoyed our weekend away.
Radisson SAS Hotel Durham 4.4
  • Sue Zhu
  • 05/10/2013
  • Leisure
Date of Stay:05/10/2013
This was our second visit to this hotel and chose not to use the restaurant facilities at breakfast time as our first experience earlier in the year included not being shown a table and then waiting for a table to be cleaned. This was then followed by waiting for cutlery to be available and then clean plates and hot food to be available at the buffet at the same time. Having read subsequent reviews we considered that the hotel manager had still not resolved these problems and by the sound of the crashing of broken glass while we were booking out of the hotel at the end of our latest visit - breakfast time still appeared to be an outstanding issue for the manager. The other irritation is the volume of food trays left in the corridors from early evening to the following morning – surely this is an easy matter to resolve? I also had to dispute my deal when booking out of the hotel as their systems do not automatically pick this up. Apart from these comments, this is a good hotel – it is clean, modern, has great views, is well positioned for the City Centre and we will continue to use and recommend it (together with alternative breakfast and evening meal options!) to other people.
Radisson SAS Hotel Durham 3.4
  • Sheryl Dunn
  • 08/17/2013
  • Leisure
Date of Stay:08/17/2013
Clean, well located, highly reccommended!The hotel was just a bridge across the river from Durham proper, room was clean and modern, not a bad size either. Hotel facilities were excellent, swimming pool/jacuzzi/steam room/sauna area was particularly nice, would go again especially at £69 a night.
Radisson SAS Hotel Durham 4.7
  • Christian
  • 12/14/2013
  • Leisure
Date of Stay:12/14/2013
Excellent! Can't wait to visit again.
Radisson SAS Hotel Durham 4.3
  • Karl Stout
  • 02/18/2013
  • Leisure
Date of Stay:02/18/2013
An excellent, modern, hotel with all amenities. Close to the town centre and easily accessible. The rooms are light, bright and modern. This is a very good hotel at Late Rooms rates, however...The price of everything outside of the room rate is extortionate. Breakfast is an extra £20 pounds if booked through late rooms (£14.95 if paid for at the hotel). Beer costs 1.39p a pint in the nearby Yates bar and £3.80 in the hotel bar. My advice: stay here, but eat and drink in the bars and restaurants nearby (200 yards over the bridge in front of the hotel to the Gala Centre or turn right out of the hotel and walk 200yards into the town itself).One whinge. The picture on the satelite tv in both the rooms that I had on the two separate nights that I stayed 'froze' repeatedly, making viewing anything a frustrating and challenging experience. That said, I would stay (but not eat or drink) here again.
Radisson SAS Hotel Durham 3.9
  • Ted Joyner
  • 07/21/2013
  • Leisure
Date of Stay:07/21/2013
FantasticHaving just come from Denmark, where I stayed in a hotel where the rooms were like closets, this hotel was fantastic!!!!The room decor and cleanliness were stunning. The small details were environmentally friendly, I particularly was fascinated by the fact that you needed to put your room key in the slot to turn on the lights. As a North American I was very impressed.Morning buffet was disappointing. Choices were stodgy, and not healthy. No porridge, fruit choices were minimal.Evening meals in the hotel were equally disappointing, only high fat choices, no healthy heart choices. But I would stay again at this chain. Wonderful!
Radisson SAS Hotel Durham 3.2
  • Marsha Newton
  • 09/28/2013
  • Leisure
Date of Stay:09/28/2013
Business stay in DurhamThis hotel is brand new. It is conveniently located next to the river within easy walking distance (over a pedestrian footbridge) to theatre, cinema, restaurants, bars and shops. The hotel is spacious and there seemed to be ample car parking. Charging residents £6.50 a day to park seems a bit of a cheek. The room was a good size and very comfortable. WiFi is available free throughout the hotel. The swimming pool and leisure complex were lovely. The hotel's restaurant was fine for breakfast but a bit pretentious and expensive for an evening meal. One night I opted to eat in the restaurant but from the room service/bar menu, which I was much happier with, as a single traveller. I got a very good rate through Late Rooms. Would recommend to anyone.
Radisson SAS Hotel Durham 3.2
  • Teresa Hardy
  • 05/11/2013
  • Leisure
Date of Stay:05/11/2013
Very good indeedI've stayed in a lot of places. The standard here is high. Very comfortable and enjoyable stay. Beds terrific and no noise! Easy walk into town. Wonderful gym and spa facility.
Radisson SAS Hotel Durham 4.4
  • Sara Byrd
  • 03/12/2014
  • Leisure
Date of Stay:03/12/2014
fantastic Radisson DurhamWe recently stayed at the Radisson, Durham to celebrate my daughters hen party. The room was spotlessly clean and very spacious. The leisure facilities were blissful and the staff went above and beyond the call of duty to make our stay very enjoyable. We would definately stay again.
Radisson SAS Hotel Durham 4.9
  • Thomas Reynolds
  • 10/18/2013
  • Leisure
Date of Stay:10/18/2013
The hotel was everything you would expect of a 4 star hotel although checking in was a bit impersonal. The receptionist sounded as if she was reading from a script although very courteous. I would definately stay here again.
Radisson SAS Hotel Durham 3.6
  • Eric
  • 07/02/2013
  • Leisure
Date of Stay:07/02/2013
great hotel loved it
Radisson SAS Hotel Durham 3.5
  • Erica
  • 02/01/2014
  • Leisure
Date of Stay:02/01/2014
reduced rate made this a real bargainsuperb site on river bankvery elegant hotelon the negative side: despite being well after 2pm the room was not ready, and there is no mention when booking that there is a fee for the car park
Radisson SAS Hotel Durham 3.2
  • Kay McAllister
  • 10/15/2013
  • Leisure
Date of Stay:10/15/2013
Nice, modern hotel in convenient part of town. Highly recommend.
Radisson SAS Hotel Durham 3.9
  • Lewis
  • 11/24/2013
  • Leisure
Date of Stay:11/24/2013
Lovely RaddisonWe were attending a wedding in Durham and although I live in the city thought it would be a treat to stay in the hotel with my girlfriend rather than getting taxis.Hotel is new and very clean. Room was lovely.My only criticism is that they do not have either a spin drier or plastic bags for wet swim wear in leisure centre changing rooms. so i had to walk back to my room carrying wet trunks.Will definately stay again!
Radisson SAS Hotel Durham 4.3
  • Martin
  • 08/12/2014
  • Leisure
Date of Stay:08/12/2014
Leisure breakThe hotel was well located, near to the city. The room was large, well decorated and clean.Reception failed to explain that the bedroom door card also operated the lift but fortunately a fellow passenger initiated us.The parking was convenient, at the back of the hotel but it came at a price. Again reception failed to explain that to exit the car park the card needed to be validated, thus requiring re-entry to the hotel for that to occur.We stayed over night on a Friday and Saturday and noticed that the car park was definitely fuller on the Saturday, so depending on the season may be one needs to be there early.The restaurant was excellent value on the nights we were there as they offered an Italian Buffet meal (eat as much as you liked), starters, pizzas and pastas for £10.50. The food was tasty and plentiful.Breakfasts were excellent.............good selection of cereals, juices, breads etc, as well as everything to make a 'full English'.DO ask for your fried egg/poached egg before getting all the other items or you are likely to find your bacon,sausage etc. cold before the eggs arrive.Would use the hotel again.
Radisson SAS Hotel Durham 4.3

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