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Royal Horseguards Hotel London
2 Whitehall Court
London ,England
United Kingdom
United Kingdom
General Description
The Royal Horseguards Hotel has just re-launched after a £18m refurbishment which mixes 21st century decor with Victorian style. Built in 1884 in the style of a French Chateau, this Grade one listed five star hotel, over looks the River Thames and the famous London-eye. It is within walking distance to Embankment, Charing Cross and Waterloo tube and main line train stations. New in-room enhancements in all 280 guestrooms include i-pod docking stations, complimentary Wi-Fi access, power showers, surround sound, plasma TVs in both the guestrooms and bathrooms, cozy bathrobes and slippers, Egyptian cotton linen and a selection of Elemis toiletries. Also new to the hotel is the Guoman Executive Lounge which allows prominent guests to work or relax witin a professional environment. Next door and part of the hotel, One Whitehall Place, listed as a building of architectural interest, accommodates up to 340 guests for a reception and 240 theatre style.
Amenities
- Business Center
- Room Service
- Fitness Room/Gym
- Restaurant
- Disabled Access
- Concierge
- Bar / Lounge
- Elevator / Lift
- 24 Hour Reception
- Dry Cleaning
- Air Conditioned
- Non-Smoking Rooms
- Housekeeping
- Banquet Facilities
- Conference Room(s)
- Multilingual Staff
- Safe-Deposit Box
- Mini Bar
- Cable / Satellite TV
- Secretarial Service
- In Room Movies
- Connecting Rooms
- Wake-up Service
- Meeting Rooms
- Coffee / Tea Maker
- Hair Dryer
- TV
- Laundry service
Hotel Policies
Checkin: 14h
Checkout: 12h
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Nearby transport:
- Charing Cross Railway Station 0.22km
- London Waterloo Station 0.8km
- London Victoria Station 1.77km
- Hyde Park Corner 1.98km
- London Euston 2.39km
Nearby places of interest:
for Royal Horseguards Hotel London
RATING
105 REVIEWS
Visitors' Reviews
My wife and I stayed at The Royal Horseguards for over a week in early July 2009. Simply put a wonderful experience that exceeded our expectations. I have stayed in other hotels in London, some at higher and some at lower price points, and this hotel far exceeded any prior experience. Location, comfort, quality, service and attention to detail are just some of the words that express our experience. One closing remark. We walked by more than a few hotels during our stay that competed for our business prior to selecting The Royal Horseguards. In all cases my wife and I often said - Nice hotel, but we are glad we chose The Horseguards - really!!!!
Royal Horseguards Hotel London
4.7
We thoroughly enjoyed the hotel. The room was large, quiet and comfortable. Food was excellent, and staff very accommodating. The location is central, and convenient to transportation. I highly recommend it.
Royal Horseguards Hotel London
4.4
This hotel was very centrally located. Service and accommodations were very good, clean and comfortable. Anything lower than Superior room is small. They upgraded us without requesting and without additional charge (not sure why). Would highly recommend for the price and location.
Royal Horseguards Hotel London
3.9
This hotel is ideally situated on the Thames River within walking distance of shops, restaurants and theaters. I had a very nice large room with a river view and a very large bathroom with a separate shower. The restaurant has great food with the best lobster bisque I've ever tasted. The room was clean and well maintained. My only complaint is that when I arrived there were no wash cloths in the bathroom and was told I had to wait until the next day to get one. Overall, I liked the hotel and would definitely stay there again.
Royal Horseguards Hotel London
3.7
Too many things to list on what went wrong. Stayed in the Two Story Suite, it was the only thing that was nice. The staff is anything but professional, customer service is non-exsistant. The staff could care less if your there. I've had better service at McDonalds. They need to train their staff on interacting with customers.
Royal Horseguards Hotel London
3.4
Perfect peace at Royal HorseguardsA fine discreet hotel. Well located with excellent service. A pleasure to stay there.
Royal Horseguards Hotel London
4.8
The only slight problem was we didn't get a twin room as requested but a king size very nice room instead so we coped. The hotel and services was lovely.
Royal Horseguards Hotel London
3.9
Very pleased with the Hotel. Service was consistently very good and the room was very well appointed, although as with all London Hotels not massive, but plenty big enough.Very good Bathroom with excellent shower. Plug in for IPOD into the rooms speakers was a nice touch.Didn't eat in the Restaurant, but breakfast the following day was very good.
Royal Horseguards Hotel London
3.3
excellent hotel 5* accommodation and staffSince my last stay ,this hotel has undergone a major refit and impressive it is. Beautiful furnishings and air con that works! nice touches such as a complimentary service tray that inlcudes free items to take. Elemis shampoos and shower items and heated floor in bathroom with a TV built in over bath.The staff were all professional, friendly and efficient and investment in their customer service training certainly showed.We had breakfast included which offered a good selection and choice.Will definitely stay here again
Royal Horseguards Hotel London
4.8
Fantastic Hotel. Room excellent, food excellent and customer service excellent.
Royal Horseguards Hotel London
4.1
Upon arriving there were three or four people behind the check in desk and it took a few minutes before anybody welcomed us and checked us in. This was my only complaint. We were given a comp;imentry upgrade and were really impressed with our room, although we looked over the road there was no noise at all. The hotel interior was also very quiet, no doors banging or hearing anything from neighbouring rooms.Breakfast was fairly standard, nothing great but as it was included in the room rate of £140 for two I had no issue with the fact that it was a buffett, it was hot and tasted fine.All in all I will seek this small chain of hotels out again and use them through laterooms.
Royal Horseguards Hotel London
4.3
The first room that was allocated to us was on the 8th floor and was badly in need of refurbishment. Window was far too high up and no daylight was i n this room due to curtains being drawn all the time and nobody could reach to undraw them. I complained to the Manager about the bed being too hard and he moved us to a room on the 2nd floor which had been refurbished. this was somewhat value for money. I thought the prices were far too high for the quality of the first room and wouldn't recommend but as we were moved to the 2nd floor this was acceptable. My husband and I have stayed in many hotels over the world and this was by far the least value for money. The only thing that I would stay here again for is its location. The food was very good although it wasn't in an abundance.
Royal Horseguards Hotel London
4.6
1st day breakfast service was very poor asked for tea and toast finished breakfast by the time tea and toast turned up. better next day. Lights by bed blew so we reported this no one came to change the bulbs which is not good for a hotel with 4*
Royal Horseguards Hotel London
4.4
Customer service was tremendous and all the staff were extremely helpful and friendly in every respect. We found the hotel to be extremely clean and beautifully presented. We paid a small upgrade fee to move to a south facing room which had a fantastic view over the river Thames. There were a few minor problems with the technology within the room where the IPOD dock, sound system and TV system didn't work properly. We asked if someone could look at it and the hotel staff responded immediately but found there was a problem with the system that was beyond their knowledge to repair and would require the equipment installer to repair it. The system was only recently installed and we understand the problems that come with new systems like this. Unfortunately it was unable to be sorted out before we left but appreciate the efforts of the staff to rectify the problem. We rated the value for money as very good (especially for this location in London) but note that we had a special deal rate in January (middle of winter). Breakfast was included in our tariff and was most enjoyable. Once again the service staff were very helpful and friendly. Our only real complaint was the room service on Sunday was started in the morning but was still being completed at 6:20pm which we found a little inconvenient for our circumstances. The room supplies of plunger coffee, milk & biscuits was not replenished and the front desk staff were unable to find more. We were given a 50% discount of our upgrade fee for the problems with the service. After writing this it sounds like a few to many complaints but must emphasize we thoroughly enjoyed our stay at this magnificent hotel, will stay here again if the opportunity arises and would highly recommend it.
Royal Horseguards Hotel London
4.3
The best hotel i have ever stayed in,from the greeting on arrival to the goodbye, it was a wonderful stay,perfect location,out of this world room,and a breakfast to die for,thank you.
Royal Horseguards Hotel London
3.5
Sound HotelSuper hotel ,excellent position near Trafalgar Sq, St James Park and key London attractions. Only stayed for one night but was very impressed by the friendly and helpful staff. The accommodation and public rooms are excellently maintained, the only niggle was having a room facing inwards and proximate to the extractor fans, were we staying for any length of time it would have been irksome. Would thoroughly recommend Royal Horse Guards and will use again for business & liesure
Royal Horseguards Hotel London
3.8
A first class hotel in a great position for the theatre. Thoroughly recommend anyone to stay here you will not be disappointed
Royal Horseguards Hotel London
3.8
Fantastic !I stay in a lot of 4 and 5 star hotels in central London and this was the very best I've stayed in for years. The room was excellent, staff efficient and friendly, lovely view over the London Eye and all the facilities to a very high standard. I must say that for me to say this is amazing as I am exceptionally fussy about hotels having worked in the hospitality industry in the past.I would definitely recommend this hotel.
Royal Horseguards Hotel London
3.6
Lovely quiet room. Staff extremely helpful and polite. Breakfast was excellent and the location brilliant. Will definitely return!
Royal Horseguards Hotel London
4.6
A very relaxing night, room was very high standard, large comfortable bed. Extremely well appointed bathroom. The only, tiny tiny issue was not being able to open the window, but I understand the safety issue of not accessing the balcony! I would love to stay again
Royal Horseguards Hotel London
3.1
Absolutely excellent hotel, great location, very central, lovely rooms, beautifully clean excellentThoroughly enjoyed stayin gin such a lovely hotel that was ideally situated for a central location in London and so close to the river and a wide array of restaurants, theatres and attractions. Very helpful and friendly staff with a lovely atmosphere in the hotel. The rooms were spacious and very clean with all facilities catered for in the room. Breakfast was excellent and it was a bright sunny room that with good wether looked on a terrace that could be used. Woudl highly recommend this hotel and hope to saty again in the near future.
Royal Horseguards Hotel London
3.4
This hotel was very centrally located. Service and accommodations were very good, clean and comfortable. Anything lower than Superior room is small. They upgraded us without requesting and without additional charge (not sure why). Would highly recommend for the price and location.
Royal Horseguards Hotel London
4.5
We ate in the hotel restaurant on our first night the starter meal was ok, however we sent the main meal back twice due to it being cold and not cooked correctly.Staff were very good and took the cost of the meal off our bill.
Royal Horseguards Hotel London
3.3
wonderful hotel. excellent service. great location. only bad point was breakfast - mediocre at best.
Royal Horseguards Hotel London
4.2
I had requested to have a twin adjoining to our room and when we got the rooms they were both doubles, they did change the room but it was on another floor. I did feel that the £20 fee for a river view was a little expensive as there were trees blocking some of the view and if it had been summer it would have been even less.I do stay here regularly on business and felt that the standards are higher in the week as the breakfast was not very enjoyable. I do like this hotel as it is in a great location and the rooms are beautiful and well equipped.
Royal Horseguards Hotel London
3.5
Too many things to list on what went wrong. Stayed in the Two Story Suite, it was the only thing that was nice. The staff is anything but professional, customer service is non-exsistant. The staff could care less if your there. I've had better service at McDonalds. They need to train their staff on interacting with customers.
Royal Horseguards Hotel London
3.7
Unfortunately awoken by the sound of drilling in the hotel. Hotel is going through refurbishment, but not told this on check-in. Despite two requests to reception to get the drilling stopped, reception claimed that no drilling was taking place on our floor (eighth) and couldn't be from refurbishment work on the fifth floor. Spoke to manager on check-out to register my complaint, reduction was offered on the bill.
Royal Horseguards Hotel London
4.2
We went to London for a weekend break and found the hotel is very clean and modern with excellent room facilities. We upgraded to an Executive Double Room upon arrival and was very pleased with it. The hotel is in an Excellent location we had no problems walking to all the West End theatres / Oxford Street / Covent Garden as well as many of the London Tourist attractions. All staff are as helpful as possible.
Royal Horseguards Hotel London
3.7
Great location on the underground Embangment station and close to many areas interest--one can easily walk. Breakfast overpriced and room needs air conditioning, but our floor is to be remodeled next year. Will stay again.
Royal Horseguards Hotel London
4.3
Great location, given newly done up room, nice mix of old and new, oil painting over the bed and TV above the bath, a real treat
Royal Horseguards Hotel London
3.8
We had a wonderful stay at the Royal Horseguards Hotel. I was a little worried that getting such a good bargain was going to mean a room overlooking the bins but we had a great room on the 7th floor. No river view but a view over the roofs of the nearby buildings - not too bad! The room itself was amazing and spotless. I wish i could hire their cleaner to come and clean my house - it was incredible how clean it was. Everything you can imagine is in the room - plasma tv, ipod docking station and a tv in the bathroom which is great (for those looking for the speakers to this it is all linked in to the surround sound for the main tv - instructions explain everything). And they have thought of everything to make your stay really enjoyable. The staff were friendly, taxi's ordered when requested, luggage looked after when needed. Cannot praise the hotel enough and I will certainly be booking up to stay there again next year.
Royal Horseguards Hotel London
4.1
Fantastic loaction, the room was clean, spacious and decorated to a very high standard. The staff were friendly and helpful. The breakfast buffet was very nice also and included in the price of our Executive double room.
Royal Horseguards Hotel London
4.1
The hotel is very elegant, and the rooms have been refurbished to a very high standard. Although it's a large hotel, our room still had a personal feel to it, and not as if it was one of a hundred clones all decorated exactly the same. We did not ask for a room with a view, but imagine one facing onto the Thames would have been really lovely. Despite our poor view onto a side street with some minor construction works below, the room we stayed in was beautiful and luxurious, and we thoroughly enjoyed our stay.My only criticism: The waitress serving on the ground floor seating/foyer/bar area may possibly have been new as she was nervous, but was a little disappointed when we were served our drinks in 'sticky' glasses.
Royal Horseguards Hotel London
4.8
This is a wonderful hotel pure indulgent pleasure. Staff very helpful and friendly, rooms beautiful, food delicious. Great central position. Don't forget to ask where the wonderful marble staircase is as you can easily miss it. Can;t wait to visit again.
Royal Horseguards Hotel London
4.1
A beautiful hotel with very gracious staff. They were not snobby about us gettting such a great price, they treated us in the same way as they treated their regular guests (paying twice as much!)
Royal Horseguards Hotel London
4.6
Very good value through laterooms compared to the normal price, breakfast was excellent and the staff perfect given the quality of the hotel.
Royal Horseguards Hotel London
3.7
large rooms, silence,beautiful place,very central...you can visit many places on foot.
Royal Horseguards Hotel London
3.7
good hotel handy for london eye and other attractions 50m from embankment tubefirst time at this hotel. despite checking in quite early was disappointed not to get river view, but was offered upgrade as compensation. room had view over tiny courtyard with windows within a few metres, room itself was nice, very clean and large for a london hotel. all staff very polite and attentive without being too intrusive, ate in bar in evening, good food, and excellent if pricey breakfast in restaurant. would visit again
Royal Horseguards Hotel London
4.9
We spent one night at the Royal Horseguards during a weekend shopping trip to London and got an excellent deal on laterooms (compared with other hotels in london - £140 b&b was by far the best rate for this class of hotel in its location). The hotel says it is only a 4* but we havn't stayed in 5* hotels that were this good! Great service from concierge & rest of staff, huge room, huge bed as shown in pictures, immaculate bathroom with tv at the end of the bath! delicious buffet breakfast and & great location too, only a few minutes walk from Trafalgar Sq. Have already recommended the hotel to friends and family and we are looking forward to going back in the new year
Royal Horseguards Hotel London
4.9
Excellant Location a very short walk from the Embankment Tube Station and central to most of the sights of London.
Royal Horseguards Hotel London
3.2
Thoroughly enjoyed our stay, wonderful location for shopping, sight seeing & theatres.Staff very professional, the hotel is well run.Excellent value for money especially at the w'end when b'fast is included.Worth paying for deluxe room, marvelous views and very well appointed throughout.
Royal Horseguards Hotel London
4.2
The room was completely newly renovated and had not been used after renovation. Everything was perfect. We had breakfast at a nearby location in the park behind the Horseguards in the direction of the Buckingham palace, and that was also perfect
Royal Horseguards Hotel London
3.9
First time we had used this hotel since its recent refurbishment and it was excellent - large rooms with absolutely everything you could wish for - only thing we did not get was a view but we could live with that. Staff excellent and breakfast very good. We will be going back soon.
Royal Horseguards Hotel London
4.9
Quality hotelStayed just one night. Very clean, smart room. Sadly no view but you cannot have everything! Excellent breakfast. Helpful staff. Quiet but central position. I would stay here again.
Royal Horseguards Hotel London
3.8
The standard of customer service was excellent, staff training shows with even the cleaners saying good evening to guests, service and guest satisfaction appeared to be parramount.Thank you for an enjoyable stay with a beutifully refurbished room.Mr C R Gray
Royal Horseguards Hotel London
4.1
Customer service was let down in two areas, the inital contact and check in was interrupted by a phone call and secondly we had to wait for a seat at breakfast for about 10-15 minutes. During this waiting time we could have been served coffee etc. Otherwise everything was good.Room was very good indeed - much better than our expectations. It could do with coffee making facilities - but I'm struggling to find fault otherwise.Breakfast was unexpected - our room rate hadnt included it but it was provided as a freebe. Which was nice.
Royal Horseguards Hotel London
4.5
Royal Horseguards Hotel LondonIn London for 1 night for the Theatre. Hotel is in a good location just off Whitehall overlooking the Thames and within walking distance of Trafalgar Square, West End and Theatreland. Our 6th floor room was very clean and had a TV in the bathroom, ipod dock, laptop connection to the main LCD screen, hairdryer, ironing board and iron as well as aircon, a safe and mini bar. Breakfast delivered to the room was excellent and late night drinks and nachos from the bar were good and almost reasonably priced (for Central London). We like staying at the Howard for our occasional slice of luxury but the Royal Horseguards is just as good and we will definitely return.
Royal Horseguards Hotel London
3.8
ideal locationvery nice hotel bit expensive but all the hotels in london tend to be pricey
Royal Horseguards Hotel London
3.7
the hotel is the best i have ever stayed in really posh impress your partner like i did you wont be disapointed A1
Royal Horseguards Hotel London
4.8
probably the best hotel we've stayed in in London-would definitely stay there again. Excellent value, excellent location.
Royal Horseguards Hotel London
4.3
Very impressed. Really excellent hotel in prime location and rooms were of a very high standard. Lots of little personal touches and honestly cannot fault it. Will definitely stay here again!
Royal Horseguards Hotel London
3.4
Plus Points: This hotel has a great location just off Whitehall and is an easy walk to lots of central London attractions. The hotel has an opulent ambience and the staff are exceptionally nice and helpful. I was served real Assam leaf tea at breakfast - top marks for this; other hotels please copy!Minus Points: On our stay in December there was some music noise until quite late presumably coming from function rooms below despite our room being on the seventh floor! Our room, alledgedly an upgrade, had virtually no hanging space for clothes as the closet also housed the minibar and safe - not good enough for a 4/5 star hotel, especially if you intend staying more than a couple of nights!Overall a very nice place to stay in central London.
Royal Horseguards Hotel London
4.6
This hotel was fab in every way, location was great, staff were friendly and rooms were wonderful, buffet style breakfast was fresh and filling. Would highly recommend.
Royal Horseguards Hotel London
3.8
The hotel was in an excellent locaition as one of our party did not wish to use the underground so we were able to walk wherever we wished to go. THe choice of breakfast was excellent as was the service provided. I was rather surprised our rooms were not available when we arrived but the complementary drinks after our long journey were much appreciated. The hairdryer in our room was broken and was not discovered when the room was checked prior to our arrival. I would stay at this hotel again although one of my party felt the hotel was more like a gentlemans' club than a family hotel.
Royal Horseguards Hotel London
3.1
Staying at Royal HorseguardsI recently stayed at this hotel for the second time in a few months and again had a very good experience at a fantastic bargin price.. Somewhat reluctant to make a good feedback as if too many others decide to book in here there may be no rooms avilable for us next time but will have to run that risk. Excellent hotel with really well furnished and decorated rooms and everything you could need at hand. Attentive and helpful staff too. Handy for Waterloo and Covent Garden area, near the river and close to a tube too. A hidden gem.
Royal Horseguards Hotel London
4.8
the hotel itself was lovely but we felt like we had a below par room maybe due to late booking. it was tiny and so dark we had to have the lights on. ensuite needed a refurb
Royal Horseguards Hotel London
3.4
Beautiful Hotel with great locationThis is about the 4th time I have stayed at the Royal Horseguards and I was not disappointed, the staff are always extremely efficient and polite. I was complimentary upgraded to a king size room when I requested a river view room which was very spacious.The only gripe I would have is that the room service menu hasn't changed for a while.Other than that a wonderful stay and the perfect location for anyone on holiday for theatreland and major attractions.
Royal Horseguards Hotel London
4.7
Accommodation was excellent, though disappointed that even though the booking had been made in mid January with a request for a river view we were given a room without a river view.
Royal Horseguards Hotel London
3.8
Received a very welcome complimentary upgrade on arrival to an executive room, TV in the bathroom! Lovely room with nice little touches such as ground coffee & cafetiere, slippers, Elemis products.Rain shower head as well as normal head in bathroom, although couldn`t use it as it sprayed everywhere.Had no water Sunday morning for about half an hour, only one of us had managed to shower at that point. No hot or cold.Excellent position, would stay again.
Royal Horseguards Hotel London
4.6
The room was very nice. Staff were typically snooty as was to be expected in a West End hotel. We were woken up (as was the rest of the hotel) at 4.30 am by drunks playing loud music on our floor. We complained twice and after about half an hour, a member of staff was sent to remonstrate and the music stopped. If I had wanted the stag weekend experience, I would have booked Travelodge. Perhaps vet groups of travellers more closely?
Royal Horseguards Hotel London
4.5
Visit to London for Royal Opera House visitLocation was excellent. We came from Waterloo station, so quick walks across bridge or one tube stop to embankment. We walked to Convent Garden from hotel and walked and tube'd from Convent Garden in the evening. Very easy. Hotel was super. Wife very impressed with my choice. Room excellent, loved TV in bath! Very clean, staff helpful, and breakfast in morning was very good. We had a good deal for this hotel and would definitely stay in this hotel again. Thanks to the hotel and Late Rooms.
Royal Horseguards Hotel London
4.7
Classic HotelA great experience, sadly i did not spend enough time in the accommodation. Well laid out and thought through, a classic piece of London's heritage!
Royal Horseguards Hotel London
4.6
A great hotel in central London A fantastic hotel. Nothing was too much trouble for the very friendly staff. The room was beautifully furnished with lots of extra touches which made it really special.
Royal Horseguards Hotel London
4.3
Breakfast is self service from a buffet and as always the fried eggs were case hardened. They could and should do better.
Royal Horseguards Hotel London
3.1
Our stay at the Royal Horsegaurds was pleasent and the Hotel is very well maintaioned and very well located. It is 1 block to a tube stop and walking distance to Buckingham Palace (3/4 of a mile) and close to the London attractions The hotel is also located in a safe neighborhoood. You can exchange money on site and the room was standard for a European room in size and had all the usuall amenities including mini bar I would stay there again and recommend it to a friend
Royal Horseguards Hotel London
3.6
we were delighted with the royal horseguards. We had not stayed there fora few years and it has been completely redecorated - it was very well done. They kindly upgraded our room to a splendid large room which was very quiet and comfortable with lots of technology to please the kid in us. Breakfast was civilised and delicious. The location is ideal - walking distance of all the sights but peaceful on a Friday night. If you can get a good deal don't hesitate - book it.
Royal Horseguards Hotel London
4.3
An eyeful experienceOur bedroom was overlooking the Thames and the Eye what more could one ask for
Royal Horseguards Hotel London
3.7
The service was excellent and the staff extremely friendly and helpful. Felt very welcome from the moment we walked in. Would certainly recommend this hotel - good value for money!
Royal Horseguards Hotel London
3.7
We chose this hotel specifically because we were hosting a dinner at the adjacent National Liberal Club. Initially, the price quoted had been way too high, but by the day of the event it had gone down to £140 for a superior room, so we booked. On arrival, there was some delay to checking in because of the lateness of our booking, but we were given a complimentary upgrade to an absolutely gorgeous room. Very large, with absolutely every mod con and luxury you could wish for. The bathroom was fabulous - a proper, separate shower cubicle (so rare!) and even a flat screen tv built into the wall at the end of the bath. Amazing value for a very nice hotel in a superb location.
Royal Horseguards Hotel London
4.9
My wife and I stayed in this hotel the end of May 05 and were more than pleased. The staff could not be more helpful. The location was perfect and the rooms.. well they were flat out extraordinary. Look at the pictures and if you can imagine it being better.. believe it. I have NEVER been more pleased with a hotel.
Royal Horseguards Hotel London
4.2
we stayed on Valentines night and thought this was a lovely hotel for a romantic getaway, the location is great for sight seeing with the London Eye just across the river, a tube station and a pedestrian bridge just a minutes walk away, i would highly recommend this hotel.
Royal Horseguards Hotel London
3.5
Incredibly convienently situated just off whitehall. Excellent room and service
Royal Horseguards Hotel London
4.7
Very pleasant hotel and staff.Worth paying that bit extra for an exec room. But dont expect it to be massive... like all hotel rooms in London, they aren't that spacious, but are very pleasant. Obviously designed by a man, no mirror by the plug sockets...just a big tv screen!!! :-)Great place to stay... would definately visit again.
Royal Horseguards Hotel London
3.6
We thoroughly enjoyed the hotel. The room was large, quiet and comfortable. Food was excellent, and staff very accommodating. The location is central, and convenient to transportation. I highly recommend it.
Royal Horseguards Hotel London
3.9
My wife and I had a fantastic stay at the hotel. We had booked an Executive Double but were upgraded on arrival to a King Size room which was lovely. We were the first people to stay in that room since it had been refurbished and we were more than impressed with the decor and the television in the bathroom!The hotel staff were all very friendly and accommodating, especially as we had to leave our bag there for a few hours after we checked out the following day. We were also able to check in early which was a great help as we had a show booked for 2.30pm.We had breakfast the following morning which we thoroughly enjoyed and there was plenty of it!All in all, we would definitely recommend it to friends and family and hopefully will return ourselves one day.
Royal Horseguards Hotel London
4.1
The Royal Horse Guards Hotel is excellent, clean and convenient, first class rooms and friendly and helpful staff. I would unhesitatingly recommend it and we look forward to our next visit.
Royal Horseguards Hotel London
4.2
A Great WeekendLovely hotel in a fab location. We were sorry to go home.
Royal Horseguards Hotel London
3.9
StunningOn arriving at the Hotel we were offered an upgrade to a Royal Executive room for an extra £30 per night. The room was stunning with views across Horse Guards and Trafalgar Square. The room included an iPod docking station, King Size bed and large bathroom. The staff were very friendly and helpful. I would definitely stay here again.
Royal Horseguards Hotel London
3.6
Good customer experience. V Good response when I rang to investigate a phone charger that I had left in room. V High standard all round!!
Royal Horseguards Hotel London
3.6
Excellent location within easy reach of all the major attractions.Price reasonable for the area and standard of hotel.Would stay here again.
Royal Horseguards Hotel London
3.9
This hotel is ideally situated on the Thames River within walking distance of shops, restaurants and theaters. I had a very nice large room with a river view and a very large bathroom with a separate shower. The restaurant has great food with the best lobster bisque I've ever tasted. The room was clean and well maintained. My only complaint is that when I arrived there were no wash cloths in the bathroom and was told I had to wait until the next day to get one. Overall, I liked the hotel and would definitely stay there again.
Royal Horseguards Hotel London
4.5
Fantastic hotel and service. Beautiful rooms even with a TV in the bath.
Royal Horseguards Hotel London
4.1
Loved this hotel. First visit since refurb and very impressed. Only dissapointed that we had no view from our room (101) and I mean no view just frosted glass. On my previous 2 visits had lovely views over the Thames. Staff friendly and helpful. Service and food excellent. Stayed in many London hotels but this is one of my favorites.
Royal Horseguards Hotel London
3.5
The room was great for 2 people and very comfortable bed. We were on the 9th floor and we could see Buckingham Palace from our room. We were offered an upgraded to a larger Thames river room with breakfast for an additional 25pounds, but we stayed where we were since we were only there for one night. The staff were very friendly and helpful, I would stay here again.The hotel is on the Thames close to the Theatre District, the London Eye, Big Ben, Westminster Abbey.It is a very safe area of London, very close to Downing Street so lots of security.
Royal Horseguards Hotel London
3.7
Room overlooking the London eye had a fantastic view in the evening , hotel was very clean and room was exactly as shown on the pictures
Royal Horseguards Hotel London
4.4
Very good quality accomodation & nice rooms. Some building work ongoing resulting in no water for 12 hours which they did not advise at the time of booking.
Royal Horseguards Hotel London
3.5
Well what can I say about this hotel other that it is great. Location can not be faulted, staff are excellent, rooms are incredible, especially when you can watch the footie from your bath. This is a 5 star hotel at a 4 star price. If you stay at the Royal Horseguards you will not be disappointed. We shall be staying again.
Royal Horseguards Hotel London
3.4
Excellent location for theatre visits, marvellous hotel with a lovely room will stay again.
Royal Horseguards Hotel London
3.5
A central hotel with easy access to major sites and theatre land and with very high standards. Suitable for short breaks or business. Rooms onto river are great. Generally everything was perfect if not a little expensive by North of London standards.
Royal Horseguards Hotel London
3.2
What a beautiful Hotel, best location with 1st Class standards. Best value for money!
Royal Horseguards Hotel London
3.1
Fantastic for a special occasionI took my husband here to celebrate his 30th birthday, the hotel was great with excellent service. The room was spacious with all of the extra's you would expect from a high end hotel, far better than equivalent hotels I have previously stayed in. It was an excellent location, with the embankment tube just a couple of minutes walk away, it was also close to the london eye, trafalger square and the houses of parliament.
Royal Horseguards Hotel London
3.9
Although we were satisfied with the room in the hotel, we would seriously question the advertised room rate. We chose this one because it was supposed to be a £400 room and obviously with a 'late booking' we were looking for something 'extra special' at a very good price. We had a choice of several other hotels for the price we paid but decided on this one as we thought it was going to be even better. We had been told by friends of ours (who had stayed there earlier in the year) how wonderful the room was but when we checked in we were given a room on the top floor overlooking the roof tops of the surrounding buildings. We do appreciate that not everyone can stay in the best rooms with the views but did expect something a little better for the advertised 'original' rate.
Royal Horseguards Hotel London
3.6
The breakfast was not very good for the price, the toast we were given was only done on one side and the plates were not cleared away once we had finished.
Royal Horseguards Hotel London
4.5
nicely tucked away hotel in a very quite location, but only 2 mins from Trafalgar Sq and the Embankment. Shame we didn't get a room with a view, but that's life. The hotle's facilities were limited as it's quite small, but it was perfect for our one night stay. The reception area etc was of a high quality. Proffesional and curteous staff. The breakfast in bed was great, as we were not limited on choice, and it was presented impecably well. Loved the TV over the bath, and shower was good. Ipod dock was brilliant, and glad i noticed the hotel had one before leaving home. Shame bed was only a double, but very comfy none the less.
Royal Horseguards Hotel London
3.2
A beautiful hotel with a great view of the London Eye. All the staff were very attentive to detail. We had planned to eat dinner at the hotel but since we were casually dressed were told that we needed smart casual to dine. So after eating at a local pub we stopped in for an after dinner drink to see other couples very casually dressed being seated. No hard feelings but the hotel lost our money for that meal.
Royal Horseguards Hotel London
3.5
Although the hotel was lovely and the accomodations were very nice. The breakfast bouffet was excellent and the small business center was a welcome feature.
Royal Horseguards Hotel London
3.2
Excellent Hotel, first classExcellent hotel in central london, have stayed here before but it has had a facelift to make it even nicer.Wonderful room and great meal in the evening in the restaurant.5 star luxury.
Royal Horseguards Hotel London
4.8
Royal Horseguards - May 2009A very pleasant stay. The staff were very friendly and always accomodating. The room was excellent and even came with a flat screen TV in the bathroom, heated floor, towel rail and an anti steam mirror and the final touch - and an IPOD docking station in the room.I wold definitely stay again and recommend to anyone.
Royal Horseguards Hotel London
3.1
Royal Horseguards - fabulous - but no parkingReally smart room - lovely bathroom. A Lovely hotel. But not great if you want to drive. No parking
Royal Horseguards Hotel London
3.3
Stay at royal horseguardsFrom start to finish the hotels customer service team were welcoming and fantastic to making my stay one to remember. The room was fantastic and the facilities availble were very modern.
Royal Horseguards Hotel London
4.9
Lovely experienceWonderful. Staff so helpful, friendly and polite. They upgraded us even though we were on a very good deal (less than half price). Top class hotel with great facilities - loved watching TV in the bath! Great position for short walk after theatre and supper in St Martin'sLane.
Royal Horseguards Hotel London
4.9
Fabulous accommodation, good sized room - loved the heated floor in the bathroom and the tv in the shower. Bed was very comfortable and big! Staff were very helpful even though the reception was being moved - very courteous and polite, nothing was to much trouble. Breakfast was excellent - good choice of food available, fruit was fresh, waiting staff attentive.
Royal Horseguards Hotel London
4.8
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