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General Description

Our award winning five-star deluxe hotel offers 385 guest rooms and suites, each ideally suited for travellers looking to experience Indonesia from a position of pure grace. Our Horizon Club rooms offer the city's best business services and added personal attention, with the Horizon Club Lounge providing around-the-clock beverage service along with immediate attention to your most critical needs. All rooms contain a deluxe plasma television, DVD entertainment system, and complimentary broadband Internet access. Along with fully-equipped meeting and conference facilities, the hotel also offers 7 excellent restaurants and bars, along with top-end spa and fitness resources. Step into a world of relaxation at the hotel spa for a rejuvenating treatment, get a great workout in the fitness centre or relax beside the pool after a busy day of sightseeing or business meetings. The experienced staff of this 5 star hotel in Surabaya caters to the needs of guests by providing an extensive range of services and facilities. If you require a service not listed here, please contact us and we will do our very best to accommodate you. The Business Centre at the Shangri-La Hotel, Surabaya offers state-of-the-art equipment from 8am to 11pm daily. If there is something you need to be handled immediately, our staff will do everything possible to assist you.

Amenities

• Business Center
• Room Service
• High-speed Internet
• Fitness Room/Gym
• Restaurant
• Parking
• Swimming pool
• Disabled Access
• Concierge
• Massage / Beauty Centre
• Bar / Lounge
• 24 Hour Reception
• Air Conditioned
• Banquet Facilities
• Conference Room(s)
• Currency Exchange
• Safe-Deposit Box
• Sauna
• Security Guard
• Mini Bar
• Cable / Satellite TV
• Wake-up Service
• Meeting Rooms
• Coffee / Tea Maker
• Hair Dryer
• TV
• Laundry service
• Direct dial phone
• Barber/Beauty Shop
• Free Parking

Hotel Policies

Checkin: 14h
Checkout: 12h