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Sheraton Hotel Norfolk

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777 Waterside Drive Norfolk ,Virginia
United States
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General Description

Norfolk's only waterfront hotel, Sheraton Norfolk Waterside Hotel is proud to unveil a newly renovated and updated look. Our recent multi-million renovation has brought a fresh style and comforting touches to our 468 guest rooms, eight suites, meeting space, hallways, lobby, interior, and exterior. The changes encompass new decor, upgraded lighting, stylish furnishings and the Sheraton Sweet Sleeper™ Bed with featherweight duvet and crisp white sheets in each guest room. High Speed Internet Access in all our guest rooms will keep you connected to home, even when you’re miles away. From the moment you enter our redesigned lobby, you'll be struck by a clean and inviting feeling. Discover a whole new way to stay connected with Link@Sheraton experienced with Microsoft, featuring free wireless High Speed Internet Access plus printing and PC workstations. Our downtown Norfolk neighborhood will immediately make you feel at ease. Waterside Marketplace, featuring over 100 specialty shops, restaurants, and entertainment venues, is just steps away. Or Town Point Park is a beautiful spot to enjoy panoramic river views while taking a jog or a relaxing stroll. Take a sunset cruise on the Spirit of Norfolk, or explore one of the many nearby museums and memorials, including the MacArthur Memorial, the USS Wisconsin Museum, and the Chrysler Museum of Art. Enriching history and culture await. Sheraton Norfolk Waterside Hotel offers a source of comfort and familiarity. After a day of shopping and sightseeing, take a relaxing dip in our seasonal outdoor pool or re-energize in our complimentary fitness center. Our friendly staff will anticipate your needs and help you plan a great event in our 35,000 square feet of updated, state-of-the-art function space. Then, spend a pleasant evening with colleagues, family, or friends on the Norfolk waterfront at our City Dock Restaurant. Come join us at Sheraton Norfolk Waterside Hotel and stay connected to what means most to you.

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Bar / Lounge
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Modem / Data Port
  • Laundry service
  • Wheel Chair Access
  • Self Laundry

Hotel Policies

Checkin: 15h
Checkout: 12h

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for Sheraton Hotel Norfolk RATING

3.8 / 5


20 REVIEWS

Visitors' Reviews

  • Benjamin
  • 03/07/2011
  • Leisure
Date of Stay:03/07/2011
Head manager was very pleasant, needs to teach this trait to his employees. The desk clerks were extremely rude, going as far as whispering to each other about customers choking in and rolling their eyes if guests made request. Hotel in great location, great rooms, great view. Employees entirely rude-almost negated the positives of the location and the room.
Sheraton Hotel Norfolk 4.8
  • Ernest Proctor
  • 11/13/2011
  • Leisure
Date of Stay:11/13/2011
Hotel Staff (house keeping) was outstanding. Construction. The entire hotel staff attended to my every request in a timely manner. The house keeping staff was the best that I have witnessed in my 20 years of travel. I would recommend this hotel to anyone planning a trip to Norfolk.
Sheraton Hotel Norfolk 3.9
  • Daniel Hester
  • 08/04/2011
  • Leisure
Date of Stay:08/04/2011
Walking distance to the shopping mall. I expected the hotel to be on the beach. Very nice hotel on the waterfront but I expected to be on the beach. I was a bit disappointed but despite this, I still enjoyed my stay.
Sheraton Hotel Norfolk 3.5
  • Charles Meyer
  • 12/24/2010
  • Leisure
Date of Stay:12/24/2010
Cleanliness of rooms, friendly staff, location. The hotel was outstanding. The Sheraton Hotel Waterside was conveniently located and within walking distance of many attractions including the MacArthur Mall. The staff was extremely friendly and the rooms were above average for the price. The hotel is situated on the waterside giving you a wonderful view and feeling of a beach like setting. This hotel can meet all of your travel needs whether it is a romantic getaway, family fun or traveling on business. I would recommend the Sheraton Waterside Hotel to anyone traveling into the area.
Sheraton Hotel Norfolk 4.6
  • Tina
  • 10/17/2010
  • Leisure
Date of Stay:10/17/2010
Everything you needed was there. Food was not the best. Breakfast in the room was better. Great weekend. Only drawback was lots of area construction and the dining was pricey for the quality. It may have been our menu choice. I would still recommend the hotel.
Sheraton Hotel Norfolk 3.3
  • Tracey Waters
  • 06/13/2011
  • Leisure
Date of Stay:06/13/2011
The softness of the beds was Amazing! Oh and the hotel is in an outstanding spot. The parking options. Either $20 for overnight or $12/day. Right next door to hooters, outback, Joes crab shack, clubs, bars etc.
Sheraton Hotel Norfolk 4.2
  • Nicholas
  • 07/25/2011
  • Leisure
Date of Stay:07/25/2011
Nice rooms and great location. Student residents from ODU.
Sheraton Hotel Norfolk 4.7
  • NA
  • 10/03/2009
  • Leisure
Date of Stay:10/03/2009
Great location and beautiful view from the room. There was no closet in the room. I enjoy staying at this hotel for the view, the location and the fact they are pet-friendly. They do not have wireless access, and sometimes the cables are too short. The last room they placed me in had no closet! At least place a rack in the bathroom if you are not going to provide a closet.
Sheraton Hotel Norfolk 4.8
  • NA
  • 11/11/2009
  • Leisure
Date of Stay:11/11/2009
The staff were very friendly and helpful. The $22 valet parking and $12 per night garage parking. Overall, my stay here was very good. The hotel staff were extremely friendly, respectful, and helpful. The room and bathroom were nice and comfortable.
Sheraton Hotel Norfolk 4.6
  • 03/13/2010
  • Leisure
Date of Stay:03/13/2010
The bed was comfortable. The noisy hallway. There were not any amenities that smaller fewer starred hotels offer such as free in room internet, free continental breakfast, and free parking.
Sheraton Hotel Norfolk 3.4
  • NA
  • 04/27/2009
  • Leisure
Date of Stay: 04/27/2009
The Sheraton was very nice, clean, and the staff were quite accomodating. I was given an 8th floor room with a great view of the harbour. There were plenty of restaurants and activities within walking distance and it was a quick ride to the airport.
Sheraton Hotel Norfolk 3.2
  • NA
  • 04/09/2009
  • Leisure
Date of Stay: 04/09/2009
Beautiful room! The employees were very friendly and helpful! An absolutely wonderful hotel! Definitely worth the money! I can't wait to go back!
Sheraton Hotel Norfolk 3.8
  • NA
  • 09/10/2008
  • Leisure
Date of Stay: 09/10/2008
We arrived the day before my boyfriend's 29th birthday and had a great time. I had called ahead and requested that strawberries and a bottle of champagne be left in the room upon arrival. Everything was just how I asked for it to be! We went down to the beach after we dropped our luggage off and checked in. spent the day there and relaxed. We were there during renovations but it didnt bother us. The staff was great and offered breakfast as part of the sheraton rewards program. I was very happy with my stay.
Sheraton Hotel Norfolk 4.9
  • NA
  • 05/21/2008
  • Leisure
Date of Stay: 05/21/2008
Last time I stayed at this hotel it was bad...This visit was awesome. The hotel has been completely renovated.. (still some work being done). The rooms are gREAT.
The lobby is very hip with area for laptop users, with flat screen TVs and the waiters from the restaurant will come and offer you service. The front desk staff was great- big difference from a year ago! If going to Norfolk this is a great deal !
Sheraton Hotel Norfolk 4.3
  • NA
  • 07/12/2009
  • Leisure
Date of Stay:07/12/2009
Wonderful location with amazing views. NA. The service and atmosphere of the hotel was very warm and inviting. The service and helpfulness of the staff was a+.
Sheraton Hotel Norfolk 3.2
  • NA
  • 09/22/2009
  • Leisure
Date of Stay:09/22/2009
Breakfast was good. Not what I expected from a Sheraton. You put me, a non-smoker, in a smoking room. I was miserable and did not sleep. The hotel staff would do nothing to remedy the fact I was put in a smoking room.
Sheraton Hotel Norfolk 4.3
  • 01/16/2011
  • Leisure
Date of Stay:01/16/2011
Location. Construction and noise level. The hotel is conveniently located, but is undergoing renovation. The front desk provided a letter describing the times of the construction. Construction was supposed to start at 9 am on weekends, but we awoke to noise at 8 am. When I complained to the front desk, the young man argued with me because he did not seem to understand that Sunday was a weekend and not a weekday.
Sheraton Hotel Norfolk 3.2
  • 10/08/2010
  • Leisure
Date of Stay:10/08/2010
Rooms were great! Front desk staff had attitude.
Sheraton Hotel Norfolk 3.3
  • 04/24/2010
  • Leisure
Date of Stay:04/24/2010
The valet was quick and not overpriced for such a nice hotel. Only $20/night I would have at least liked to have the option to self park The staff was relatively quick with requests like toothbrush, newspaper, etc. Checkout was easy. The cleaning staff was helpful. The hotel was definitely clean and had a relaxing environment.
Sheraton Hotel Norfolk 4.9
  • 02/19/2011
  • Leisure
Date of Stay:02/19/2011
Location. Cleanliness of bathroom tub. Overall I was pleased with my stay the TV did not work properly and the bath tub was not clean upon arrival.
Sheraton Hotel Norfolk 4.1

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