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Sofitel Hotel New York City

one starone starone starone starempty star
45 West 44th Street New York City ,New York
United States

General Description

General Description Accessible to many local attractions City views and exceptional service Close proximity to business district Elegant decor Location Conveniently located in Midtown Shopping area is just minutes away Local Attractions The International Center of Photography - 1.5 blocks Bryant Park (NY Public Library) - 2.5 blocks Garment District - 2.5 blocks Grand Central Terminal - 2.5 blocks Times Square - 3.5 blocks Rockefeller Center - 4 blocks Radio City Music Hall - 5 blocks Museum of Modern Art - 9 blocks Recreation Fully equipped fitness center Restaurants & Lounges Full service bar/lounge Gaby Restaurant on property offering classic cuisine Services Room service Elevators Concierge services 24 hr front desk service Valet dry cleaning and laundry services Meeting Facilities 2500 –sq ft of event space for business meetings, conferences, and special occasions Conference rooms hosting up to 200 people Fully equipped business center Wedding venue available Accommodation 450 guestrooms Elegant accommodations Luxury guest rooms Scenic views Parking Valet parking Covered parking Policies Note: No name changes will be accepted on existing reservations confirmed in our system. Requests for a name change will be considered a cancellation of the existing reservation and request for a new reservation, with the new reservation subject to space and rate availability at that time. Cancellation penalties will apply.the name of the guest checking in to the hotel must match the name on the reservation, or the reservation will be considered a “no-show” subject to penalty, and the guest will be charged directly at the current rate.*

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Security Guard
  • News Stand
  • Mini Bar
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • Modem / Data Port
  • TV
  • Laundry service
  • Direct dial phone
  • Wheel Chair Access
  • Shower
  • Free Parking

Hotel Policies

Checkin: 15h
Checkout: 12h

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for Sofitel Hotel New York City RATING

4.5 / 5


98 REVIEWS

Visitors' Reviews

  • Maria
  • 02/26/2011
  • Leisure
Date of Stay:02/26/2011
The bed was very comfortable. Internet was slow. The hotel was in an excellent location and was close to times square and Broadway. The room was clean and comfortable.
Sofitel Hotel New York City 3.5
  • Brandon Gorman
  • 02/06/2011
  • Leisure
Date of Stay:02/06/2011
The front desk clerk was excellent. Nice, smart, clean and well staffed.
Sofitel Hotel New York City 3.4
  • George Howe
  • 04/02/2010
  • Leisure
Date of Stay:04/02/2010
I have stayed at the Sofitel many times it is consistently wonderful. Central to all we wanted The staff as always was very accommodation. Lovely room, very nice restaurant.
Sofitel Hotel New York City 3.6
  • 12/02/2010
  • Leisure
Date of Stay:12/02/2010
Great location, clean, and safe. No coffee pot; very small. You can't beat the location. It was close to Times Square, Broadway, Rockefeller Center, Grand Central Station, United Nations, etc. I was expecting more services for the price like evening Happy Hour, coffee pots in the room, complimentary breakfast; 2 queen beds instead of one king or 2 twins. The gym was excellent.
Sofitel Hotel New York City 4.4
  • NA
  • 07/03/2009
  • Leisure
Date of Stay: 07/03/2009
Just got back from New York and loved staying at the Sofitel. The staff were very helpful and the location of the hotel is ideal. We didn't seem to have to walk far to see some of the greatest sights in New York. The hotel room was very nice, and we enjoyed every minute of our stay at the Sofitel.
Sofitel Hotel New York City 3.4
  • NA
  • 03/05/2009
  • Leisure
Date of Stay: 03/05/2009
Loved everything --especially courteous, friendly staff, comfy rooms and beds, and location! You are within a short walk to Rockefeller Center, Times Square, public transportation, shopping, and neighborhood restaurants. Quiet rooms are well-insulated to protect from city traffic and noisy neighbors. All interactions with staff were positive--front desk, concierge, housekeeping, bell men (especially one who called to find us a late-night restaurant). It will be my choice for NYC adventures!
Sofitel Hotel New York City 4.2
  • NA
  • 09/13/2008
  • Leisure
Date of Stay: 09/13/2008
Between the magnificent French painted murals, the fully staffed floor, the brand new surroundings and the oversized fresh flower arrangements you would think you are staying with in an ultra modern easy going mansion in the Middle of Manhattan. Food is forgetaboutit wonderful. If come here for the bed and the food alone and you will be a happy guest. Comfortable!
Sofitel Hotel New York City 3.4
  • NA
  • 04/17/2008
  • Leisure
Date of Stay: 04/17/2008
This hotel is within walking distance of Times Square and the subway. There are nice restaurants nearby. The staff is very friendly and helpful. The rooms are are nicely decorated and furnished. There is a very lovely and comfortable lobby. Overall, I highly recommend it for a stay during your New York visit.
Sofitel Hotel New York City 4.5
  • NA
  • 01/21/2010
  • Leisure
Date of Stay:01/21/2010
My wife and I visited for a two night stay for our 25th anniversary. We couldn't have been happier with the hotel, staff and of course our room. A little pricey for me but by New York standards probably right on board. The ambience was incredible, the staff always trying to help and made us very comfortable. The bed was wonderful and super bathroom facilites with large tub and separate shower. Terrific dining and entertainment right in the neighborhood. We'll be back!!
Sofitel Hotel New York City 4.1
  • 11/04/2010
  • Leisure
Date of Stay:11/04/2010
Good location, very quiet. Nothing. Great place, surprisingly quiet given its location. Sleep was very pleasant. The staff was also very pleasant and the hotel was impeccably clean and very nicely appointed. Would stay here again, without a doubt.
Sofitel Hotel New York City 4.9
  • 04/18/2010
  • Leisure
Date of Stay:04/18/2010
Beautiful lobby, nice bar, excellent location. Not accommodating on extending stay, expensive mini-bar. Great central location, gorgeous lobby, clean rooms, very comfortable bedding. Lovely marble bathroom with separate shower.
Sofitel Hotel New York City 4.7
  • 07/02/2010
  • Leisure
Date of Stay:07/02/2010
Friendliness of staff and internet access in lobby. No cod or DVD player in room. Hotel location was okay; not as near subways as others I've stayed at in the theatre district. Maid service and turn down service were very attentive to details.
Sofitel Hotel New York City 4.3
  • 09/30/2010
  • Leisure
Date of Stay:09/30/2010
The location was superb for our use in mid-town Manhattan. The fresh flowers in the room were wilting. The Sofitel was a wonderful surprise! My wife was very skeptical at first but once we arrived and the assistant front desk manager upgraded us to a one bedroom luxury suite on the 26th floor, she was good with it. The hotel facility was top notch, with the staff friendly, attentive and informative, without being pretentious. (even when we walked in with our 9-year-old daughter and a box of snacks and drinks for the room!). The rooms were very nicely decorated, the bed was sumptuous, bathroom well appointed and bright, lobby was like an art gallery, elevators were quick, and everyone made us feel very comfortable. It was a great visit to The Big Apple, and the Sofitel was a big reason why. Will use your service again.
Sofitel Hotel New York City 3.4
  • 03/11/2011
  • Leisure
Date of Stay:03/11/2011
General quality. Absolutely pleased. The Sofitel was without a double the finest hotel I've ever stayed it. Absolutely elegant. Staff was friendly and accommodating, the room was beautifully decorated, the bath with separate shower and tub, marble and granite, great soaps, and shampoos. Outstanding in every aspect.
Sofitel Hotel New York City 4.3
  • Margaret
  • 05/25/2010
  • Leisure
Date of Stay:05/25/2010
The staff was very friendly and accommodating; room was clean and comfortable; great bathroom. Nothing. Convenient, comfortable hotel with professional staff. Great restaurant for breakfast.
Sofitel Hotel New York City 4.9
  • Ricky Olson
  • 05/05/2011
  • Leisure
Date of Stay:05/05/2011
It was clean, quiet and the staff was very friendly. I liked everything about this hotel. Really great hotel. Clean and quiet and the staff were very friendly. Very comfortable beds and great bathrooms! Nice location - accessible to the east and west sides just by walking.
Sofitel Hotel New York City 3.7
  • Cecil Lindsay
  • 12/14/2010
  • Leisure
Date of Stay:12/14/2010
The staff was outstanding. Fine property, friendly staff, was forced to upgrade to a decent room after the desk informed me that "third party" rooms are not so good.
Sofitel Hotel New York City 3.5
  • Marlene
  • 08/06/2010
  • Leisure
Date of Stay:08/06/2010
Nice lobby, nice staff, good bathrooms. WIFI is not free, old building. Interesting pseudo-French hotel in the center of Midtown.
Sofitel Hotel New York City 3.6
  • Evan Ferrell
  • 10/03/2010
  • Leisure
Date of Stay:10/03/2010
Fresh flowers in room. Nothing. Hotel is top notch, an urban oasis.
Sofitel Hotel New York City 3.8
  • Eugene Yu
  • 09/20/2010
  • Leisure
Date of Stay:09/20/2010
The main strength of this hotel is its staff-particularly the bellhop and doorman. Never having been to Manhattan (or staying in a Sofitel hotel for that matter), I found these gentlemen to be extremely knowledgeable, professional and down right fun to talk with. The rest of the staff, concierge, reception, etc. did a tremendous job of making us feel comfortable and valued as customers. I cannot over emphasize the latter. I have been to many 4 and 5 star hotels across the US and it is a rare thing indeed. I look forward to staying with them again.
Sofitel Hotel New York City 3.4
  • Cynthia
  • 01/02/2011
  • Leisure
Date of Stay:01/02/2011
Very nice room and good location. Nothing. I would recommend this hotel very highly. I absolutely stay at the hotel again on another trip to NY.
Sofitel Hotel New York City 3.5
  • Arnold Pearson
  • 04/12/2011
  • Leisure
Date of Stay:04/12/2011
It met our expectation. With a young kid, they offered us a room with queen sized bed, which is very uncomfortable. Best location, clean room, friendly staff. We love it; I hope we could get the same hotel next time.
Sofitel Hotel New York City 4.4
  • Kimberly
  • 05/15/2011
  • Leisure
Date of Stay:05/15/2011
Excellent services all around; turn-down service a plus. Excellent hotel in an excellent/convenient location. Very clean and new (by NYC standards). Very attentive staff.
Sofitel Hotel New York City 4.5
  • Rodney
  • 05/21/2011
  • Leisure
Date of Stay:05/21/2011
Bathroom was good size with amenities and the bed/pillows were very comfortable! The room was just a little bit smaller than I had hoped for. This is a beautiful, classy hotel. I was not familiar with The Sofitel so I did not know what I would walk into. It is very New York. Off the main street but in the heart of the shopping district! Great location, beautiful hotel and the bed and pillows were incredibly comfortable. I have not stayed at a hotel where I have encountered such a comfortable bed! I travel a lot for work and this is a major factor for me if I stay there again. I would highly recommend staying at this hotel!
Sofitel Hotel New York City 4.7
  • Jesse
  • 11/22/2011
  • Leisure
Date of Stay:11/22/2011
Beautiful Hotel, Beautiful luxurious rooms, The best bed I have slept on in 10 years, The staff was helpful, courteous, knowledgable, ready to make any reservation for us, and suggested great things. Early check in was no problem. The hotel was located on a dise street but easy to get either uptown or down town, because it was very centrally located. Two doors down was DB Bistro and excellent resterant, and two doors from that a great little coffee shop to go and get our morning coffee and a muffin very inexpensively, ( I like that because it irritates me to spend 15.00 for a pot of coffee) Really a great four to five star hotel for a great value.
Sofitel Hotel New York City 3.5
  • Sheryl Love
  • 11/08/2010
  • Leisure
Date of Stay:11/08/2010
Very friendly and accommodating staff. Made our first trip to NY excellent. We liked everything! Luxurious! Large room. Accommodating staff. Great location! Felt very safe. Comfortable European plush beds. I would stay there over and over again!
Sofitel Hotel New York City 4.2
  • Steve Johnston
  • 03/04/2012
  • Leisure
Date of Stay:03/04/2012
The hotel was in a great location. NA. My best stay in New York yet. Would come back in a Heart Beat.
Sofitel Hotel New York City 3.3
  • Peter
  • 10/05/2011
  • Leisure
Date of Stay:10/05/2011
Great location, great staff. Nothing. Fabulous hotel in a great location. Outstanding service, wonderful staff and a great bed! I see why this is one of the top 3 hotels in NYC!
Sofitel Hotel New York City 3.4
  • Jane
  • 01/28/2012
  • Leisure
Date of Stay:01/28/2012
Great beds, great location, and polite staff. Could not assure two beds. Great location and rooms. Good hotel but don't try here if you want to request two double beds. It was a hassle trying to reserve a room that has two beds so that a family of four can travel to NYC.
Sofitel Hotel New York City 4.1
  • Geraldine Swain
  • 03/30/2011
  • Leisure
Date of Stay:03/30/2011
I liked the bathroom (hadTV speakers, hair dryer). Nice hotel andnice bar.
Sofitel Hotel New York City 4.2
  • Bruce
  • 05/29/2012
  • Leisure
Date of Stay:05/29/2012
Loved this location! Easy walking to most everything we wanted to do. The a/c doesn't work especially well and the rooms had lovely duvets instead of top sheets which were just to hot to use.
Sofitel Hotel New York City 4.1
  • Carla Elliott
  • 08/19/2011
  • Leisure
Date of Stay:08/19/2011
Friendly welcoming staff, make you feel right at home.
Sofitel Hotel New York City 4.4
  • Alex
  • 12/07/2011
  • Leisure
Date of Stay:12/07/2011
Beautiful room. Quite. Comfy bed. Can't think of anything. A beautiful hotel in a great location. The staff was excellent and did not treat me with less respect.
Sofitel Hotel New York City 3.1
  • Clarence
  • 01/24/2012
  • Leisure
Date of Stay:01/24/2012
Wonderful bed, dark curtains kept out dawn, quiet, spacious bathroom with great water pressure. It was bitter outside and we did have a cold draft coming in through the window. Great location on a quiet street. Heard no noise from street or hallways. Staff readily gave us an hour later check out with no charge. Will definitely stay there again.
Sofitel Hotel New York City 3.5
  • Troy
  • 02/21/2012
  • Leisure
Date of Stay:02/21/2012
It is a first class hotel and lives up to that rating. Staff is wonderful, rooms are well appointed, location is great. Nothing. A beautifully appointed hotel with impeccable service and amenities. The staff, many of whom are French, go out of their way to be helpful. A five class experience.
Sofitel Hotel New York City 4.1
  • Leslie
  • 11/21/2011
  • Leisure
Date of Stay:11/21/2011
Everything, it was great. We liked everything. It was a quiet, clean and boutique-like hotel in a wonderful, central location. We really enjoyed our stay!
Sofitel Hotel New York City 4.1
  • Terry
  • 02/19/2012
  • Leisure
Date of Stay:02/19/2012
Loved everything! This was a great hotel. We really enjoyed the location and convenience. At the same time the hotel was really nice and quiet.
Sofitel Hotel New York City 4.4
  • Marc Haas
  • 08/05/2012
  • Leisure
Date of Stay:08/05/2012
Clean and comfortable. Easy to get to and close to everything. Arrived early and was unable to get into our room about 6:00 PM. I have traveled to NYC for over ten years on business and pleasure. This hotel is one that I would highly recommend. I don't remember sleeping so well before. The comfort was unmatched to any previous stay.
Sofitel Hotel New York City 3.5
  • Don
  • 05/22/2012
  • Leisure
Date of Stay:05/22/2012
Location, very central. No complaints. Great location, good rooms, and clean. No complaints.
Sofitel Hotel New York City 4.4
  • Vicki Blanchard
  • 07/14/2012
  • Leisure
Date of Stay:07/14/2012
Staff were consistently pleasant. Room was exceedingly quiet and well-appointed. Pay-per-view movie did not work and staff tried to blame it on the supplying company. I would stay in another sofitel without any hesitation. The lobby was nicely decorated, the room was spotless, beds were comfortable, and the room was one of the quietest I've ever stayed in in new York. Having lived there, I could scarcely believe that there was absolutely no street noise. Room service was prompt and very courteous, though the food was average. Overall, this was an excellent and relaxing experience.
Sofitel Hotel New York City 3.3
  • Louise
  • 04/03/2012
  • Leisure
Date of Stay:04/03/2012
The staff was very friendly and helpful and the accommodations terrific. Nothing. Great location, great ambiance, great staff. Would stay again and would and have recommended to all my friends.
Sofitel Hotel New York City 4.8
  • Glen
  • 05/23/2012
  • Leisure
Date of Stay:05/23/2012
The service. The building is old. Not much to say- I was a little disappointed, as this hotel doesn't hold a candle to resort. Also, everyone answered the phone in French. no bueno.
Sofitel Hotel New York City 3.2
  • Kerry
  • 10/19/2011
  • Leisure
Date of Stay:10/19/2011
Very nice hotel to stay out. Fairly new and the rooms are spacious by New York standards. The transfer station at 42nd is nearby and makes it easy to maneuver about the city. I have stayed at this hotel several times and have always been satisfied. The major theaters are all within walking distance from this hotel.
Sofitel Hotel New York City 3.8
  • Bonnie
  • 11/02/2011
  • Leisure
Date of Stay:11/02/2011
Bose wave radio, wide screen HD TV, marble bath-many nice touches. Lack of kitchenette and coffee making ability. Very, very nice facilities in an excellent location for shopping, theater, transportation. NY Public Library (a must see) and Bryant Park.
Sofitel Hotel New York City 4.8
  • Norman
  • 12/04/2012
  • Leisure
Date of Stay:12/04/2012
Awesome breads and rolls. Handicap shower tended to flood bathroom. Nice hotel, mid town location. Exceptionally friendly staff. Rooms and public areas were elegant and spotless. Except for one minor problem, food was outstanding.
Sofitel Hotel New York City 4.2
  • Kurt Miles
  • 07/12/2012
  • Leisure
Date of Stay:07/12/2012
The bathroom was a good size compared to other NY hotels. Concierge was helpful, but could be a little friendlier. This hotel is located one block over from times square. Very convenient for shopping, theaters, and restaurants. It was very clean and spacious. The bathroom was the best room. I have stayed in lots of NY hotels and this is by far the best one.
Sofitel Hotel New York City 4.9
  • Emma Hurley
  • 04/20/2012
  • Leisure
Date of Stay:04/20/2012
Incredibly comfortable beds and room was great. The TV was huge - but there was NO way to tell what programs were available. The hotel and service were great. They recently upgraded their TVs. As a result they had huge TV screens and a list of channels, but no way to find out what programs were on what channels. As I only had only half an hour or so at night to watch something to relax, I could not find anything easily. Otherwise, everything was great.
Sofitel Hotel New York City 3.8
  • Allison
  • 12/22/2011
  • Leisure
Date of Stay:12/22/2011
This hotel is within walking distance of Times Square and the subway. There are nice restaurants nearby. The staff is very friendly and helpful. The rooms are are nicely decorated and furnished. There is a very lovely and comfortable lobby. Overall, I highly recommend it for a stay during your New York visit.
Sofitel Hotel New York City 3.7
  • Yvonne Li
  • 08/14/2012
  • Leisure
Date of Stay:08/14/2012
The rooms were beautiful and the staff very attentive. The room only had basic cable which was only inconvenient when we had to stay inside all day due to a bad storm. We loved our stay at the softie! The room was beautiful, the bed comfortable, and the staff was very attentive and helpful. Upon arrival, we had a small problem with our room (a broken toilet seat, of all things!), and it was fixed immediately. The location was perfect walking distance from times square and other tourist stops. I would highly recommend this hotel if you are looking for a hotel in midtown New York.
Sofitel Hotel New York City 4.4
  • Holly
  • 09/30/2012
  • Leisure
Date of Stay:09/30/2012
The friendliness of the staff and obvious desire to please. There was nothing that I did not like. Excellent location. Friendly staff. Very nicely appointed room and large bathroom.
Sofitel Hotel New York City 3.7
  • Randy
  • 08/26/2012
  • Leisure
Date of Stay:08/26/2012
The Lobby was impressive with free internet available. A little disappointed with the room. Not bad but hotel room was a little disappointing. Quite small and carpet was a little tacky. No view. But great shower and a separate bath. Staff friendly although didn't know why every single hotel room in NY (all hotel types) was booked up when we tried to extend stay.
Sofitel Hotel New York City 3.1
  • Jack
  • 05/15/2012
  • Leisure
Date of Stay:05/15/2012
Sophisticated atmosphere and very clean, comfortable, quiet and convenient. Bathroom door is a two-part door that was awkward to get in and out of. We were happily surprised by the sophisticated elegance of the lobby with fresh flowers throughout. The staff was extremely helpful and the room, while not large, was comfortable and furnished quite nicely.
Sofitel Hotel New York City 4.1
  • Kara
  • 02/03/2013
  • Leisure
Date of Stay:02/03/2013
I liked how great the staff was. There was nothing. I thought the hotel was lovely great location I had the time of my life would decently stay again.
Sofitel Hotel New York City 3.2
  • Patrick
  • 10/11/2012
  • Leisure
Date of Stay:10/11/2012
Big bathroom. No coffee pot in room. Excellent 4 star property with a great staff, too.
Sofitel Hotel New York City 4.3
  • Tamara
  • 01/17/2013
  • Leisure
Date of Stay:01/17/2013
Room size, bathroom. Room was not properly cleaned after my 1st night there. Good businessman's hotel well-located, but housekeeping staff not properly trained.
Sofitel Hotel New York City 4.6
  • James
  • 06/05/2012
  • Leisure
Date of Stay:06/05/2012
Lobby was attractive not overly done. Rooms were very clean. Pillows were the best. No coffee available unless you want to pay $ 15. Great hotel. Employees very nice. Good location, you didn,t feel like you were in a busy section. No street noise. Would have been nicer if room was bigger. My daughter left one shoe behind. We called later that night, they called us back, found it & mailed it!
Sofitel Hotel New York City 4.5
  • Dolores
  • 10/07/2012
  • Leisure
Date of Stay:10/07/2012
Doormen. Broken ice machines on many floors. Handicapped room flooded during every shower. Hotel never offered to move us.
Sofitel Hotel New York City 3.1
  • Lindsay Crane
  • 02/16/2013
  • Leisure
Date of Stay:02/16/2013
Hotel staff was excellent. No coffee in the room. This hotel was great. In a great location for theatre, access to shuttles to the airport, subways. The restaurant/bar staff were good and we felt pampered. The only short coming was the lack of a coffee maker in the room for early risers, and no early morning availability of daily newspaper.
Sofitel Hotel New York City 4.5
  • Sidney
  • 01/06/2013
  • Leisure
Date of Stay:01/06/2013
Between the magnificent French painted murals, the fully staffed floor, the brand new surroundings and the oversized fresh flower arrangements…you would think you are staying with in an ultra modern easy going mansion in the Middle of Manhattan. Food is forgetaboutit wonderful. If come here for the bed and the food alone and you will be a happy guest. Comfortable!
Sofitel Hotel New York City 4.2
  • Toni Levy
  • 05/21/2012
  • Leisure
Date of Stay:05/21/2012
Just got back from New York and loved staying at the Sofitel. The staff were very helpful and the location of the hotel is ideal. We didn't seem to have to walk far to see some of the greatest sights in New York. The hotel room was very nice, and we enjoyed every minute of our stay at the Sofitel.
Sofitel Hotel New York City 3.8
  • Nina
  • 06/08/2012
  • Leisure
Date of Stay:06/08/2012
Bathroom was really 4 stars. No real view, picture of the hotel on pl was not even close. Walked right by as I was expecting a tower. Very stylish. Had Kempton boutique flair. Hotel rag staff was seemed 5 stars.
Sofitel Hotel New York City 3.3
  • Karl
  • 08/28/2012
  • Leisure
Date of Stay:08/28/2012
Beautiful, spacious marble bathroom! Actual room while very clean and tastefully decorated was a tad on the small side. Stayed just one night at Sofitel New York over Memorial Day weekend. We arrived around 9am and didn't expect to be able to check in. We thought we'd check out bag with the bell hop and have to come back later. The reception staff was very friendly and helpful and told us it would be no trouble to check in early. This was wonderful as it allowed us some time to freshen up and relax before we hit the city. The rooms are beautifully decorated, the bathrooms large and spacious, and the beds incredibly soft. The whole hotel was very clean and everyone was very nice.
Sofitel Hotel New York City 4.5
  • Toni
  • 08/08/2012
  • Leisure
Date of Stay:08/08/2012
Close to Times Square, safe helpful clean. Gave us a comfortable cot without extra charge. Far from a subway too helpful almost (lots of tips to get bags to room). Nice, quiet and relaxing. Very comparable to other sofitel's stayed in. Grabbed a brochure for a friend.
Sofitel Hotel New York City 3.2
  • Wendy
  • 12/01/2012
  • Leisure
Date of Stay:12/01/2012
The staff was very helpful, informative, attentive, and courteous. The smell of smoke even in the non-smoking area. The softie hotel is located in a prime are. The staff is wonderful, the rooms are elegant and comfy, and the food is fantastic. Highly recommend this hotel to al.
Sofitel Hotel New York City 3.1
  • Allen Floyd
  • 01/17/2013
  • Leisure
Date of Stay:01/17/2013
Location was amazing and the service was great. Room was a little small. All in all amazing!
Sofitel Hotel New York City 4.4
  • Shawn Alexander
  • 06/16/2013
  • Leisure
Date of Stay:06/16/2013
The rooms were well appointed and the lobby area small and cozy. There is really nothing that I did not like about the hotel. The hotel is well located. It is on a quiet street but has easy walking access to shows, times square etc. The rooms were of a modest size but very well appointed. I would definitely stay there again.
Sofitel Hotel New York City 4.1
  • Kathy Block
  • 07/11/2012
  • Leisure
Date of Stay:07/11/2012
Immaculate, quiet, lovely appointments. Nothing. A very pleasant, convenient, attractive hotel that is great value.
Sofitel Hotel New York City 3.5
  • Andrea
  • 09/22/2012
  • Leisure
Date of Stay:09/22/2012
I loved the quality of the hotel and the restaurant. The location was perfect for Broadway theaters. We found hairs on the bed covering. I was looking for a high quality hotel in the vicinity of Broadway theaters, restaurants, Museum of Modern Art's and shopping on 5th Avenue. Its location on a side street away from the noise of Times Square was perfect. The decor and amenities in Sofitel hotels are great and the French food in the hotel restaurant was an added bonus.
Sofitel Hotel New York City 3.9
  • Andrew
  • 08/12/2013
  • Leisure
Date of Stay:08/12/2013
Early check in. Location. Not 4 star, but very comfortable and perfect location.
Sofitel Hotel New York City 4.6
  • Brenda Gentry
  • 03/04/2013
  • Leisure
Date of Stay:03/04/2013
Friendly, accommodating, helpful. Nothing. Close to Times Square and just off 5th Ave. Excellent hotel. Highly recommend this one!
Sofitel Hotel New York City 3.3
  • Willie
  • 05/29/2013
  • Leisure
Date of Stay:05/29/2013
From bellman to front desk to room service, the Sofitel defines excellent service. The chaos of Times Square fads immediately upon entering the hotel front door. The Sofitel replaces it with beauty and graceful service. I would stay there every time I come to New York, if I could.
Sofitel Hotel New York City 3.7
  • Ronald Odom
  • 08/29/2012
  • Leisure
Date of Stay:08/29/2012
"This is a beautiful new hotel well located near 5th Ave and the Theatre District. The room was very nice and it had a great bathroom with separate tub and shower. Beautiful public areas throughout. Some of the rooms do towards the back of the hotel next door, but what can you do? I would definitely stay at the Sofitel NYC again."
Sofitel Hotel New York City 4.7
  • Rachel Fitzpatrick
  • 10/10/2013
  • Leisure
Date of Stay:10/10/2013
This hotel was very nice. The room was a nice size, especially for a NYC hotel. The bed was wonderful and everything was spotless. The only drawbacks were that I was not left a washcloth, the closet light was burned out and when opening the mini-bar the whole door fell off! The washcloth and light situations were promptly fixed - I'm not sure about the mini-bar. Because of the cleanliness and friendliness of the staff, I would not hesitate to stay there again though.
Sofitel Hotel New York City 4.5
  • Nathan
  • 11/19/2013
  • Leisure
Date of Stay:11/19/2013
"I did extensive research on hotels before we traveled. I loved the marble bathrooms! The bed was quite comfortable! We didn't see housekeeping once, but could always tell they had been there! I loved the turn down service! The concierge was extremely helpful and the doormen always greeted us. I felt like royalty! The location is supreme! Two blocks from Time Square and was close enough to walk to a fancy dinner and The Color Purple (in heels!), Rockafeller Center, and the visitors center. (Make sure to wear comfortable shoes for site seeing days!)"
Sofitel Hotel New York City 3.7
  • William Dickson
  • 04/25/2013
  • Leisure
Date of Stay:04/25/2013
Clean and comfortable. Breakfast was not included. Luxurious hotel with great facilities. Staff was friendly and helpful. Located in a great part of Manhattan close to Times Square.
Sofitel Hotel New York City 4.5
  • Lee
  • 02/08/2013
  • Leisure
Date of Stay:02/08/2013
Location. Didn't feel like a 4 star hotel. I was disappointed in the hotel- I thought a 4 star hotel would be nicer. It felt like a 3 star hotel.
Sofitel Hotel New York City 4.9
  • Ronnie Osborne
  • 07/27/2013
  • Leisure
Date of Stay:07/27/2013
No coffee maker in room. Pleasant experience and very clean. Loved the evening turn down service found in this luxury hotel.
Sofitel Hotel New York City 4.4
  • Tracy
  • 01/29/2013
  • Leisure
Date of Stay:01/29/2013
Great location and cool lobby and room decor. Renovation effort on our floor made a poor first impression when getting off of elevator. Our floor was under renovation (August 2007), so the carpet was shabby and the wallpaper was gone in the hallway on our floor. The room was perfect though, and the bathroom was superb. Location is perfect for arriving on the train, walking to Times Square or 5th Avenue, and there was a ton of restaurants in the area. Staff was friendly and quick.
Sofitel Hotel New York City 3.9
  • Mark Coates
  • 02/06/2014
  • Leisure
Date of Stay:02/06/2014
Located near 3 branches of subway lines, super convenient; spacious and clean room, very nice!
Sofitel Hotel New York City 4.5
  • Glenda
  • 03/01/2013
  • Leisure
Date of Stay:03/01/2013
Great Hotel, I loved it! None. The hotel was very clean, the staff very friendly. I would definitely stay again.
Sofitel Hotel New York City 3.1
  • Crystal Leach
  • 08/27/2013
  • Leisure
Date of Stay:08/27/2013
Very good concierge services. Air conditioning and ventilation hard to control. I was really pleased with this hotel, the personel is helpful,location is perfect for tourism.
Sofitel Hotel New York City 4.8
  • Bradley
  • 08/27/2013
  • Leisure
Date of Stay:08/27/2013
The French bath products were lovely. The bed was extremely soft. We also arrived the first night and found no bed sheet on the bed. It was a very nice hotel and the location is perfect. It was close to Time Square and walking distance to Macys. The staff was very professional and we enjoyed our stay. The French bath products, candle and flowers in the bathroom gave a nice spa like touch.
Sofitel Hotel New York City 3.4
  • Ron Adcock
  • 06/12/2013
  • Leisure
Date of Stay:06/12/2013
The hotel staff was great! I would have preferred a King sized bed. The location was terrific. Right in between Times Square and 5th Ave. You could walk to everything (with the right shoes). We ate a lot of meals at the Red Flame next door. Priced well. The staff was incredible at the hotel. Check out time was noon, but they allowed us a 2:00 check out for no extra charge. Access to the lobby PC's were a bonus too. I would definitely recommend this hotel and will stay there again.
Sofitel Hotel New York City 3.2
  • Dan Cowan
  • 08/02/2013
  • Leisure
Date of Stay:08/02/2013
The room and the bathroom was large and clean. Many times the star rating given is higher than actual but not in the Sofitel. It was beautiful. Only thing was that it is a little ways from Times Square when you are not wearing warm enough clothing for the late night walk. We loved it.
Sofitel Hotel New York City 3.2
  • Natalie
  • 09/08/2013
  • Leisure
Date of Stay:09/08/2013
Attentive staff. Small room. Beautiful flowers/decor. Great staff.
Sofitel Hotel New York City 4.4
  • Megan
  • 05/21/2014
  • Leisure
Date of Stay:05/21/2014
The staff went out of their way to make my husband's 30th Birthday extra special. Only problem would be that I would have liked to see new Rugs! Beds were so comfy! Got such a good rest! Felt like we were in our own bed! We travel often and have been to NYC many times and this hotel tops my list!
Sofitel Hotel New York City 3.1
  • Jacob Burgess
  • 04/06/2014
  • Leisure
Date of Stay:04/06/2014
Newness and cleanliness of the hotel. View from the room, overlooked top of another building. Very clean, elegant room. Comfortable linens, beautiful bath. Would have liked to get king size bed, but was told that was not possible.
Sofitel Hotel New York City 3.3
  • Deborah Spivey
  • 09/11/2013
  • Leisure
Date of Stay:09/11/2013
Beautiful rooms and public areas. NA. This is an outstanding property is a very convenient midtown location. Simply superb in all material respects.
Sofitel Hotel New York City 4.9
  • Leslie McKenzie
  • 08/07/2013
  • Leisure
Date of Stay:08/07/2013
The beds and the bathroom were both wonderful. We were impressed with the quality of everything in the hotel. All of the staff were outstanding and helpful. We received an upgrade to a higher floor than reserved at check-in. We look forward to staying here again.
Sofitel Hotel New York City 4.9
  • Clyde
  • 05/07/2014
  • Leisure
Date of Stay:05/07/2014
The location. After being out all day our room wasn't cleaned at 3:00pm. We enjoyed this hotel and the location was just what we wanted. The beds could have been larger.
Sofitel Hotel New York City 4.4
  • Rick
  • 11/23/2013
  • Leisure
Date of Stay:11/23/2013
Above and beyond what I expected. Better than the Waldorf Astoria! Nothing. I hated to leave it was so wonderful. Upon arrival we were greeted with the professionalism and friendliness like none other. The room was sumptuous and clean. The bathroom was spectacular. It was almost as if it was a first class 5 star resort in the city. Purely blissful. I will go back again and I highly recommend the Sofitel to anyone who would like to experience what the Ritz and the Waldorf should be! I am not kidding. I have stayed at both very famous and very pricey hotels and the Sofitel out did the courtesy, friendliness, and cleanliness of those other two. A plus. Is there a 6 star, because they would be it! Great place to stay!
Sofitel Hotel New York City 3.3
  • Michele
  • 11/12/2013
  • Leisure
Date of Stay:11/12/2013
The bathroom! The a/c turned off in the middle of the night. Hotel was great. Concierge helpful. Bathroom was real nice. Good towels. Good amenities. Loved the candle! Loved the robes and slippers. Nice touch. Gave a special feel (albeit we never got to use them!) Great location.
Sofitel Hotel New York City 3.3
  • Clara
  • 05/14/2013
  • Leisure
Date of Stay:05/14/2013
The bed was the most comfortable I've slept in. They did not have double beds. The staff was very helpful, the lobby was clean and the chairs were very comfortable. The gym was well equipped and very clean. I would stay here again.
Sofitel Hotel New York City 4.6
  • Debra Manning
  • 06/24/2014
  • Leisure
Date of Stay:06/24/2014
"Hotel let us check in at 10:30am since we arrived early - beautiful room, clean, nice bathroom, quick elevators, classy lobby. Concierge was great, Front desk efficient and friendly. Would definitely stay here again. Location was close to everything. Great find for us! "
Sofitel Hotel New York City 3.2
  • Edward Field
  • 01/14/2014
  • Leisure
Date of Stay:01/14/2014
European-- clean and upscale. We love the Softie and always stay at one when available!
Sofitel Hotel New York City 3.3
  • Paul Chapman
  • 11/24/2013
  • Leisure
Date of Stay:11/24/2013
"Spent a week there in October, 06 and enjoyed a wonderful all-around experience. Staff was courteous and at check-in automatically upgraded our room to a King.The room was beautiful, spacious and the bed very comfortable. The location could not be better, in the middle of Midtown Manhattan 2 blks from Times Square and from Grand Central Station. The onsite restaurant was very good. The gym was well equiped and a full workout was no problem. The only improvement I would recommend is onsite spa services. All around, a great hotel that I highly recommend and would definitely stay in again."
Sofitel Hotel New York City 3.2
  • Monica
  • 12/16/2013
  • Leisure
Date of Stay:12/16/2013
Quiet, clean and comfortable. I request 2 double beds instead of queen and was not possible.
Sofitel Hotel New York City 3.3
  • Phillip Barnes
  • 06/08/2014
  • Leisure
Date of Stay:06/08/2014
It was in a great location and the room was clean. The shower pressure was terrible.
Sofitel Hotel New York City 3.6

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