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We booked to stay at suns gardens for two week. We ended up moving hotels to the Liberty hotel in playa Del ingles which was lovely going to go back. We moved hotel which cost us more money but it’s a small price to pay to make you feel safe. When we arrived at the sun's gardens around 11pm there was just a note on the area which they classed as a reception to stay our key was in the apartment with our name and our apartment number which I didn’t feel safe about any one could be hiding in the room. When we got into our room I really didn’t like the back door and window. The back door just had a chain and a latch which you could tell had been forced open in the past straight away I didn’t feel safe. Then we found out that people were breaking in smashing the window and opening the chain of the back door. While we were there the sun's gardens hotel got broken into 4 times in just over a week they were breaking in while people were in the rooms and when it was light. The hotel staff wasn’t bothered by this they just fixed the glass and put new people in the rooms. When I asked one of the lady’s if it happened all the time she said yes. We also suggested they cut the tree down and put better fences up so they couldn’t get in as easy but the lady said they just come around the front. There were no security and the hotel staff go when the bar/reception closes after 10pm then there’s no one on site if you have any problems. The hotel site was open to anyone to walk around most hotels you have to walk through a reception get to your room. The staffs were lovely and helpful at first and there English was excellent we thought this was odd because when we had a problem they said they dint understand. Did not see a manager ones while we were there even thaw we requested to see him many times. The beds where like camp beds we asked for a double and we had two beds pushed together don’t even bother trying to roll over in the night the noise of the mattress is horrible. Our room was still dirty after they cleaned it you could smell bleach but the floor was dirty. I had the same bedding on while we were there I could tell because I had makeup mark on my pillow and a cigarette burn in my quilt. We hired a safe but it was tiny, when they broke into your apartment they took anything they could get there hands on. The hotel got really noisy and loud at weekends with the Spanish staying for the weekend they would walk around after 12am shouting and playing loud music in there cars. I think the other reviews on this page were made up or they stayed at a different suns gardens. I really wouldn’t want people to stay here in the future for there own safety.

Stayed at the suns Gardens for two week and after reading the holiday reviews on here I was expecting entertainment, clean rooms, a 24 hour reception, and restaurant. There were no Entertainment and no restaurant. When we arrived we had no idea where we were going eventually we found an A4 size piece of paper with our name an room number it also said our key was in our room which we thought wasn’t right. Every other hotel we have stayed in in the past has a 24 hour reception and night security on the complex. When we arrived we wanted to hire a safe straightaway but there were no one around. It said on the shutter which they classed as a bar/reception that if we needed anyone to go to room one which we did this was empty and empty all holiday. I didn’t think the back doors of our apartment were safe I had a walk out to have a look over the wall and I was shocked to see the fence had been ripped in places. We later found out that people where getting broke into and this was one of the ways in. Why had the owners not warned people??? The pool was lovely and well looked after but the pool cleaning man would come every morning around 5.30am an drag the sun lounges around the pool this kept you awake. The reception closed at 10pm every night then there were no one on the complex if you needed anything. The beds were awful. The sun beds didn’t adjust so you had to lye down all the time. we Found that the cleaners didn’t clean our room properly the beds were always maid but hey never cleaned the floor. Clean towels always smelt dirty. The locals used to come and stay in the rooms for the weekend I found them loud and they were using the pool in the early hours of the morning and playing loud music until 3am. The hotel is in the middle of nowhere. The nearest place to eat is holiday world which has one restaurant a place to bowl one bar and lots of fair rides. we also though it was weird that no holidday companys used them any more eg thompson,thomas cook.Maspolomas beach is out of this world and there is some nice restaurant along the front. I would not recommend the market we were told it was full of pick pockets. If you have already booked to stay here I would book another hotel to stay in but maspalomas is a lovely.