Sutton Place Hotel Chicago, Chicago , United States on Bookingadvisor.com

General Description

Centrally located in the heart of Chicago's exclusive Gold Coast neighborhood, The Sutton Place Hotel is the original luxury boutique lifestyle hotel when it opened as Hotel 21 East in 1988 in downtown Chicago. This 4 Diamond property launched as The Sutton Place Hotel in 1995, where style meets personalized service and attention to detail. It is just steps away from Michigan Avenue, the exclusive boutiques on Oak Street, as well in the heart of downtown Chicago's finest dining and night life district. The spectacular setting allows guests to experience the cosmopolitan ambiance of the city set against a majestic backdrop in the heart of one of Chicago's most affluent residential communities. Each of the 246 guestrooms and suites at The Sutton Place Hotel is appointed with contemporary, yet sophisticated custom-made furnishings, and is equipped with a state-of-the-art entertainment center, including flat screen Televisions, CDDVD players, great selection of compact discs, and wireless Internet access throughout the hotel. Lavish baths offer deep soaking tubs, separate glass-enclosed showers, plush robes, and aromatic spa amenities. Our level of service and attention to detail will help you make your next stay one to remember at The Sutton Place Hotelwhere even the location is a luxury.

Amenities

Business Center
Room Service
High-speed Internet
Fitness Room/Gym
Restaurant
Parking
Pet Friendly
Disabled Access
Concierge
Valet Parking
Tour Desk
Bar / Lounge
Elevator / Lift
24 Hour Reception
Babysitting / Child Services
Air Conditioned
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Conference Room(s)
Currency Exchange
Multilingual Staff
Safe-Deposit Box
Security Guard
Mini Bar
Cable / Satellite TV
Secretarial Service
In Room Movies
Wake-up Service
Meeting Rooms
Coffee / Tea Maker
Hair Dryer
TV
DVD Player
Laundry service
Desk
Direct dial phone
Wheel Chair Access

Hotel Policies

Checkin: 15h
Checkout: 12h

Sutton Place Hotel Chicago

Nearby transport:

Nearby places of interest:

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for Sutton Place Hotel Chicago RATING

4.4 / 5

29 REVIEWS

Visitors' Reviews

Name:Brenda Perry
Date of stay:10/05/2011
Purpose of stay:Leisure

Date of Stay:10/05/2011

We have stayed at Sutton Place many times and have taken 2 other couples with us at different times. And I do know that they will return again. The restaurants, shopping is right there. We enjoy walking around after our dinner to just people watch. Also we enjoy walking around the neighbor to see the homes. If our family wasn't living on the west coast we would be living in Chicago on the Near North side.

Sutton Place Hotel Chicago 4.6

Name:Catherine Summers
Date of stay:09/06/2010
Purpose of stay:Leisure

Date of Stay:09/06/2010

The rooms were large and quiet. The bathroom had a deep tub as well as large shower and a robe for guest use. Minibar has a wine opener and wine glasses for use. Very good location for North Michigan shopping and eating as well as Rush St. restaurants.

Sutton Place Hotel Chicago 3.2

Name:Clifford Brooks
Date of stay:12/16/2010
Purpose of stay:Leisure

Date of Stay:12/16/2010

The location is a fun entertainment area. The hotel doesn't too many amenities.

Sutton Place Hotel Chicago 4.7

Name:Elisabeth
Date of stay:08/12/2011
Purpose of stay:Leisure

Date of Stay:08/12/2011

The location was perfect, rooms were comfortable, clean, and modern. Staff was very friendly.

Sutton Place Hotel Chicago 3.8

Name:Alice Hall
Date of stay:01/31/2011
Purpose of stay:Leisure

Date of Stay:01/31/2011

all hotel staff, from evs to doormen, were so wonderful and welcoming. they work hard and it was all sincere. what a pleasure to be around happy, helpful staff. i travel alot and this was the best experience in years. management must have it together!!!!!

Sutton Place Hotel Chicago 3.8

Name:Alexander
Date of stay:06/06/2011
Purpose of stay:Leisure

Date of Stay:06/06/2011

Good location in Gold Coast area. Many dining options within walking distance. Bars, clubs, music and shoppping all nearby. Also walkable to magnificient mile. Hotel room was nice size and clean. Large bathroom, nice. Business center only open Mon-Friday, no ice machine, no coffeemaker in room, no coffee service in lobby. We found these things inconvenient. Best feature was location.

Sutton Place Hotel Chicago 4.5

Name:Gordon
Date of stay:06/28/2011
Purpose of stay:Leisure

Date of Stay:06/28/2011

It was a great room, windows on 2 sides. The bathrooms were excellent, with substantial room to move around. Closet was a great size, but had only 1 suitcase stand. The hotel only had 1 restaurant, and it was mexican-themed, so we opted to eat across the street at the pancacke house. Cute neighborhood, quiet hotel, nice rooms with cosmopolitan decor. A great value for the money. The service for the taxi service outside was excelent - always willing to get a cab for us, or anything else we needed. I highly recommend this hotel!

Sutton Place Hotel Chicago 4.8

Name:Phillip
Date of stay:05/15/2011
Purpose of stay:Leisure

Date of Stay:05/15/2011

good location Charming, but small lobby. Good concierge staff (not exceptional) Parking a hassle due to location, also costly. No other amenities to speak of. Close to Miracle Mile and other high-end shopping. Lovely neighborhood

Sutton Place Hotel Chicago 3.2

Name:Renee
Date of stay:01/06/2011
Purpose of stay:Leisure

Date of Stay:01/06/2011

Shower. It did not smell fresh. It smelled smokey even in lobby. Okay. Would not stay there again. Dark. Smokey smell. Spots on rug.

Sutton Place Hotel Chicago 4.6

Name:Joanne Frost
Date of stay:03/25/2011
Purpose of stay:Leisure

Date of Stay:03/25/2011

The location was perfect. The rooms were beautiful, clean and the view was great. We were really close to great restaurants and bars.

Sutton Place Hotel Chicago 3.7

Name:Shawn Rose
Date of stay:12/14/2010
Purpose of stay:Leisure

Date of Stay:12/14/2010

Friendliness. Price for parking the car was very expensive. Overall great place to stay even if a bit pricey.

Sutton Place Hotel Chicago 4.8

Name:Glenda
Date of stay:03/21/2011
Purpose of stay:Leisure

Date of Stay:03/21/2011

The Sutton Place Chicago is in the right spot for exciting evening activities and dining. Within steps of the enterance are many choices for good food and places to meet Chicagoins and visitors to a wonderful city. If it is breakfast or brunch you desire the pancake house across the street is nearly impossible to beat. The room was very comfortable and recently upgraded, with a separate modern bathroom. The staff was friendly and helpful. The fitness center has new quality equipment and overlooks the neighborhood from the fifth floor, giving it an open feeling.

Sutton Place Hotel Chicago 3.6

Name:
Date of stay:04/21/2010
Purpose of stay:Leisure

Date of Stay:04/21/2010

Location,convenient to hop on/hop off and restaurants.

Sutton Place Hotel Chicago 3.5

Name:
Date of stay:03/07/2010
Purpose of stay:Leisure

Date of Stay:03/07/2010

Loved the size of the rooms and the stereo equipment. No complimentary coffee makers and coffee in room. Great hotel in a residential type community near Michigan Avenue. Conveniently located near many mainstream shops and local shops. Loved the size of the rooms. Would have enjoyed complimentary coffee and coffee makers in the room.

Sutton Place Hotel Chicago 3.7

Name:NA
Date of stay: 04/08/2009
Purpose of stay:Leisure

Date of Stay: 04/08/2009

Great Hotel! Super location! The staff went above and beyond to make our stay memorable. the concierge got us last minute Oprah tickets!! Amazing! the doorman went out of his way to make us feel welcome. The Whiskey Bar was alot of fun and the food was really good. Everything was perfect. We will be back for sure....maybe when it is a little warmer;)

Sutton Place Hotel Chicago 4.2

Name:NA
Date of stay: 07/18/2008
Purpose of stay:Leisure

Date of Stay: 07/18/2008

This is a lovely hotel. The location, close to all the quaint restaurants and shops on Rush Street AND the big attractions of Michigan Avenue and downtown Chicago, make it a sure thing. The hotel is top-quality and not part of the "big hotel" situation caused by the massive Chicago conventions. We went to family wedding events at the Hyatt and Intercontinental, but our hotel was the best of all!

Sutton Place Hotel Chicago 4.6

Name:NA
Date of stay: 05/11/2008
Purpose of stay:Leisure

Date of Stay: 05/11/2008

This hotel was a wonderful surprise! Quiet, relaxing, and classic. Great staff, great service, great location. I would recommend to anyone looking or privacy and relaxation.

Sutton Place Hotel Chicago 4.9

Name:NA
Date of stay: 02/07/2008
Purpose of stay:Leisure

Date of Stay: 02/07/2008

I love this place. Service is smart and friendly, location is perfect if you are hungry every three hours. Highly recommend. Also loved the parking and breakfast deal from travelocity.

Sutton Place Hotel Chicago 4.4

Name:NA
Date of stay: 08/27/2007
Purpose of stay:Leisure

Date of Stay: 08/27/2007

My husband and I were pleasantly surprised by the low key elegance and charm of Sutton Place. The staff was professional and very friendly. Maid service twice daily was prompt and very efficient! Modern rooms and lobby. The bed and pillows were perfect.The bathroom was large and clean with drawers to put things in. Great shower and huge tub. Great selection of pay movies!!! Quiet hotel with tons of action right across the street. The Mex Whiskey bar in te lobby was always hopping and fun!

Sutton Place Hotel Chicago 4.9

Name:NA
Date of stay:10/13/2009
Purpose of stay:Leisure

Date of Stay:10/13/2009

Room was larger than expected. Staff was responsive and helpful. Walking distance to many places of interest--good restaurants, shopping. No coffee and tea on weekends, free during week. Lots of activity outside, but very quiet in room which is very impt. to me.

Sutton Place Hotel Chicago 3.9

Name:NA
Date of stay:01/01/2010
Purpose of stay:Leisure

Date of Stay:01/01/2010

Great location! Nice staff. Spacious bedroom and nice bathroom and tub! Had to wait over 15 minutes on 2 occasions for valet. Surcharge for room with double beds. Best feature is the location! This is a 3-star hotel in a 4-star hotel location. Room and bathroom were clean. Enjoyed the bathtub. Valet parking service is expensive and not very efficient. Was late for first day of meetings due to 25 minutes wait for valet. Staff was otherwise friendly enough.

Sutton Place Hotel Chicago 4.9

Name:
Date of stay:12/31/2010
Purpose of stay:Leisure

Date of Stay:12/31/2010

Location right across from restaurant and bar. No accommodations not worth the price at all both thumbs down. I did not get the view that I truly wanted and they could not accommodate me with a double bed as they were full. Instead of feeling like I received a great deal for my money.

Sutton Place Hotel Chicago 3.8

Name:
Date of stay:01/30/2010
Purpose of stay:Leisure

Date of Stay:01/30/2010

Location met all expectations and needs. Staff did not go out of their way to help/accommodate. We will not be staying at the Sutton Place again. While the location is great, the room smelled of smoke and was very difficult to regulate from a temperature standpoint. While it is a little thing, although the hotel had door staff, I think once in our three-day stay did we have a door held open for us. Additionally, the business center was difficult to use given the size of the hotel relative to stations available.

Sutton Place Hotel Chicago 4.9

Name:
Date of stay:04/24/2010
Purpose of stay:Leisure

Date of Stay:04/24/2010

Excellent location. Lobby is small and crowded. Great location, beautiful lake views.

Sutton Place Hotel Chicago 4.5

Name:
Date of stay:03/11/2010
Purpose of stay:Leisure

Date of Stay:03/11/2010

The Sutton Place Hotel was very nice overall although our room was very cold even with the thermostat turned up to 86 degrees. Included was breakfast but the first morning had to be room service because they don't serve food on weekends. it was very nice although it arrived 20 minutes after I asked for. As for breakfast the other two days it was cold cereal, bagels, and yogurt. We did not have the option of switching out for other things on the menu. My daughter wanted pancakes and they charged $12 for them because she asked for fruit on the side. It was also freezing cold in the dining room. Other than that the hotel was very clean, the staff was friendly and it is in a fabulous location for shopping, dining and catching cabs to wherever.

Sutton Place Hotel Chicago 4.1

Name:
Date of stay:03/12/2010
Purpose of stay:Leisure

Date of Stay:03/12/2010

The Sutton Place is situated in a great location in Chicago's Gold Coast. Near shopping, restaurants, and nightlife, the location cannot be beat. The room itself was comfortable if a bit on the small side. We swapped rooms with our in-laws in order to have enough room for cribs for our two children. The bathroom had some positives and negatives. On the positive side, separate bath and shower were welcome. However, the shower door did not close completely causing a good deal of water to escape the shower and collect on the bathroom floor. Also, the dated tile made it difficult to feel as though theshower was easily cleaned. All in all, worthy of a four star, but the bathroom could use some renovation.

Sutton Place Hotel Chicago 3.4

Name:
Date of stay:03/03/2010
Purpose of stay:Leisure

Date of Stay:03/03/2010

The hotel staff concierge was extremely helpful and friendly. There is only positive things to say and i look forward to returning to the same hotel for the same great experience. Good and great choice!!!!!!!!!!! p.s. the bed was extrememly comfortable

Sutton Place Hotel Chicago 4.5

Name:
Date of stay:03/31/2011
Purpose of stay:Leisure

Date of Stay:03/31/2011

The sutton is a great hotel in the gold coast neighborhood. The rooms are big for chicago. Went for aniversary and told the staff this before we arrived. In are room was champain and chocolate covered strawberrys free of charge. Cant beet it.

Sutton Place Hotel Chicago 4.9

Name:
Date of stay:02/18/2011
Purpose of stay:Leisure

Date of Stay:02/18/2011

The Sutton Place Hotel was very clean,the bathrooms well supplied, but overall an excellent location

Sutton Place Hotel Chicago 3.1

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