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The Gem Hotel Soho New York City

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135 East Houston Street New York City ,New York
United States

General Description

3 star accommodations Boutique hotel accommodations Air-conditioned public areas Located next to Lower East Side Located minutes from Little Italy Close proximity to historic district Accessible to many local attractions Great combination for business and pleasure Rooms/facilities for disabled guests Conveniently located in the Lower Manhattan-area Centrally located minutes from SoHo, East Village & Chinatown Local Attractions: Greenwich Village - 0. 5 miles Statue of Liberty - 1 miles New York University - 1 miles Wall Street - 1 miles Radio City Music Hall - 3 miles Rockefeller Center - 2. 8 miles Restaurants & Lounges: Nearby restaurant Services: 24 hr front desk service Business services available at front desk Concierge services Elevators Valet dry cleaning and laundry services Multilingual staff Accommodation: 45 guestrooms 7 floors Comfortable rooms Air conditioning Wireless internet access Cable/satellite television channels Hair dryer Desk Safety deposit box Coffee/tea maker Parking: Off-site parking - contact hotel for details

Amenities

  • High-speed Internet
  • Disabled Access
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Housekeeping
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Coffee / Tea Maker
  • Hair Dryer
  • Modem / Data Port
  • TV
  • Laundry service
  • Desk
  • Direct dial phone
  • Vending Machines

Hotel Policies

Checkin: 15h
Checkout: 12h

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for The Gem Hotel Soho New York City RATING

3.5 / 5


28 REVIEWS

Visitors' Reviews

  • Kristine
  • 05/12/2010
  • Leisure
Date of Stay:05/12/2010
Super friendly front desk staff; would have been nice if they had more of a business center but they did allow me access to their office after business hours if I needed it. I wouldn't recommend it for vacation purposes, but it more than served its purpose as someone traveling on business.
The Gem Hotel Soho New York City 4.6
  • Clara Justice
  • 08/20/2010
  • Leisure
Date of Stay:08/20/2010
Probably location. I would not recommend this hotel, but for the location. A word of comment for the friendly front desk staff.
The Gem Hotel Soho New York City 3.6
  • Brian Conway
  • 01/12/2010
  • Leisure
Date of Stay:01/12/2010
The staff members were very friendly, helpful with providing information regarding transportation, safety issues and the hotel was comfort . There was no restaurants inside hotel and the lobby area was too small; need better internet connect service for guest during there stay. My overall experience stay at Howard Johnson express was good. Thank you.
The Gem Hotel Soho New York City 3.7
  • 01/26/2011
  • Leisure
Date of Stay:01/26/2011
Near our daughter. We found off street free parking with little to no difficulty. Very small rooms. Did not get a room with 2 double beds as we would have liked to.
The Gem Hotel Soho New York City 3.3
  • 06/28/2010
  • Leisure
Date of Stay:06/28/2010
The location was great, near Chinatown, Little Italy and the Village, perfect! The walls are thin. No comments aside from above.
The Gem Hotel Soho New York City 3.7
  • 02/11/2011
  • Leisure
Date of Stay:02/11/2011
Bath tub was a working, quality spa/whirl pool w/ several jets! The neighborhood seemed a bit unsafe, and coffee dispenser was not working. You get the most bangs for your buck at this hobo. Spacious (by NY city standards) rooms with a great view, a whirl pool bath tub, just blocks from the subway, a bus stop directly in front of hotel, friendly service, walking distance from little Italy - I'll definitely go again!
The Gem Hotel Soho New York City 3.5
  • 04/22/2010
  • Leisure
Date of Stay:04/22/2010
Exceeded our expectations regarding location and cleanliness. It was a very comfortable stay. This hotel was in an excellent location and close to the subway. No restaurant. However, it was walkable to many area restaurants. The room was small, but it exceeded our expectations in terms of location, cleanliness, and amenities for the money. Very good hotel.
The Gem Hotel Soho New York City 3.6
  • 12/20/2010
  • Leisure
Date of Stay:12/20/2010
Convenient to the location that I was working at. The basement rooms were cold and drafty.
The Gem Hotel Soho New York City 3.5
  • Gladys
  • 12/01/2010
  • Leisure
Date of Stay:12/01/2010
Loud, obnoxious check in clerk, not willing to accommodate changing my room. Not very professional.
The Gem Hotel Soho New York City 3.7
  • Lindsay Evans
  • 02/16/2011
  • Leisure
Date of Stay:02/16/2011
Convenient location & adjacent parking. Small bathroom; needed to reprogram room keys nightly.
The Gem Hotel Soho New York City 3.9
  • Penny
  • 12/30/2011
  • Leisure
Date of Stay:12/30/2011
Almost nothing. The room rather clean and the linen were clean. No closest. Hardly any space. Tiny wardrobe, no closet. Hardly any space between bed and wall. Expected double beds. The location is handy to almost nothing. The help is rather unfamiliar with restaurant info. Had to find our own breakfast spot. Would NOT recommend to tourists who are interested in anything midtown or uptown.
The Gem Hotel Soho New York City 3.1
  • Alexandra Lane
  • 03/17/2011
  • Leisure
Date of Stay:03/17/2011
Price. Room, price, location, and size of room. We got a better rate from the hotel direct for our 2nd night.
The Gem Hotel Soho New York City 3.3
  • Jesse Neal
  • 05/14/2011
  • Leisure
Date of Stay:05/14/2011
It was very clean, modern and comfortable. The decor of the hotel and the room was very nice. Nice hotel, friendly staff, nice rooms (though slightly small), in a good location for nightlife, good surrounding restaurants, and very close to public transportation (subway across the street). Limited shopping in the area. Overall experience was positive. I would recommend this hotel.
The Gem Hotel Soho New York City 3.5
  • Ethel
  • 02/28/2012
  • Leisure
Date of Stay:02/28/2012
Clean. Basement, car exhaust through window in AM. Tiny rooms. Nice staff. Clean. Good location. Basement rooms subject to car exhaust from street outside ground level window. Was concerned about carbon monoxide poisoning.
The Gem Hotel Soho New York City 3.8
  • Glenn Martin
  • 04/18/2012
  • Leisure
Date of Stay:04/18/2012
The location was great, and the room was adequate for one person and always clean. There were no "extras" food service, lobby, etc. and even the vending machine didn't work. If you're on your own or with one traveling companion, and don't want to pay too much for a place to stay, the Gem is in a great location and makes for a comfortable place to return to at the end of a busy day exploring New York. Although there was a bit of confusion checking in (apparently the cleaning service hadn't yet finished the rooms), the folks at the desk were apologetic and friendly, offering me extra time for checkout my last day there. And they were all very knowledgeable about where to find groceries and good places to dine. The location is great. You're not stuck in touristy midtown, and you can walk to and through many great neighborhoods. Soho, the Lower East Side, Greenwich Village--as well as the lower Manhattan landmarks, like the Brooklyn Bridge and Ground Zero.
The Gem Hotel Soho New York City 4.5
  • Billie Berry
  • 03/19/2012
  • Leisure
Date of Stay:03/19/2012
The location and cleanliness. The evening clerk girl was not there. She left twice for no reason but to get smokes 3 people waiting to check in. Great location. Not to fair from where we wanted to be. Price was reasonable but the night time check out girl sucked. The morning girl was great. She allowed us to keep our bags in another room while we walked around after we had checked out.
The Gem Hotel Soho New York City 3.6
  • Mike Murray
  • 01/02/2012
  • Leisure
Date of Stay:01/02/2012
Nothing. Room was very tiny and in the basement. Staff was rude and not well trained. They tried to bill be again even though I was prepaid. Would not stay there again ever.
The Gem Hotel Soho New York City 3.3
  • Gwendolyn
  • 05/13/2012
  • Leisure
Date of Stay:05/13/2012
The hotel was recently remodeled so it was like staying in a brand new hotel! The room did not provide extra space for bags.
The Gem Hotel Soho New York City 3.3
  • Steve Bowling
  • 06/17/2012
  • Leisure
Date of Stay:06/17/2012
The staff - very helpful with local info. No high-speed DSL internet connections. Not everyone is wireless! Pleasant staff, clean room and a place I'd go back to in a minute.
The Gem Hotel Soho New York City 4.4
  • Marshall
  • 06/03/2012
  • Leisure
Date of Stay:06/03/2012
Convenient location. Noisy. Conveniently located in a safe area close to Little Italy and China Town. Small rooms but relatively clean and comfortable.
The Gem Hotel Soho New York City 4.9
  • Paul Woods
  • 02/04/2013
  • Leisure
Date of Stay:02/04/2013
They were accommodating. Rooms smelled like smoke. Rooms smell like smoke, TV's didn't work, and there was a leak in the bathroom of my first room. The staff was helpful and friendly, but the hotel didn't have a very beautiful look to it.
The Gem Hotel Soho New York City 3.5
  • Jack Norris
  • 06/16/2013
  • Leisure
Date of Stay:06/16/2013
Comfort of bed. Under construction no lobby. Under construction no lobby they used a room as the front desk very cramped, room key stopped working a lot. Clean room nice for money.
The Gem Hotel Soho New York City 3.6
  • Alan
  • 03/04/2013
  • Leisure
Date of Stay:03/04/2013
Clean, convenient; friendly and efficient. Breakfast - tray of snacks in the lobby. Fine for what it is - economical, clean, friendly; good location.
The Gem Hotel Soho New York City 3.8
  • Billie
  • 06/13/2013
  • Leisure
Date of Stay:06/13/2013
The staff was amazing. The staff was amazing, extremely helpful. The rooms were clean and a great location.
The Gem Hotel Soho New York City 3.3
  • Jessica
  • 05/20/2013
  • Leisure
Date of Stay:05/20/2013
Staff was nice, room was clean. Stunk of cigarette smoke, semi scary neighborhood. The only real plus was cleanliness. Very few towels. Smoke infested room.
The Gem Hotel Soho New York City 4.1
  • Ted
  • 06/12/2013
  • Leisure
Date of Stay:06/12/2013
Nothing. The hotel room was dirty stains on the bedspread. Cigarette burns in the blanket and the lampshade, carpet stained and dirty. I feel I am entitled to a refund. The room was dirty. The fire doors to the stairwells would not latch and were open. It made me feel unsafe. I have never stayed in a hotel where I was so uncomfortable.
The Gem Hotel Soho New York City 3.9
  • Roger Watts
  • 05/31/2014
  • Leisure
Date of Stay:05/31/2014
Location and price. I had to change rooms because of an odor. Second room just fine. I was concerned when I first arrived because area is a little rough and I was hoping to walk to certain destinations. As the day turned to night more and more people were out and my safety concerns diminished. The first "nonsmoking" room smelled like smoke and hard liquor. I called the front desk and they moved me down the hall to another room that was just fine. Rooms were very small but suitable for my needs.
The Gem Hotel Soho New York City 3.6
  • Claire
  • 08/15/2013
  • Leisure
Date of Stay:08/15/2013
It was close to where I had to go. For the price the room was too small no twin beds available. You don¿t want my review!
The Gem Hotel Soho New York City 3.5

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