Value Place Fossil Hotel Fort Worth, Fort Worth , United States on Bookingadvisor.com

General Description

Value Place is an extended-stay hotel. Our rates are priced for a minimum one week stay, and are not adjusted to a daily rate if the stay is less than one week. When your stay goes into the next week, another weekly rate is charged. However, even though many people decide to stay with us for months, many guests staying less than one week find us less expensive than traditional hotels. Room fees and a 100.00 USD refundable deposit are due at time of arrival. The 100.00 USD deposit is charged upon move in even if the room is placed on a credit card hold. Deposit is refunded at move out pending no damages or owed charges. Front desk hours of operation are Monday-Friday 9AM-6PM, Saturday 10AM-2PM and closed Sunday. After hours move-in must call extension 500 and the security guard will be paged to assist guests. Enjoy your stay in a clean, safe, and economical environment. No reservations after 3pm on Sundays.

Amenities

High-speed Internet
Parking
Disabled Access
Elevator / Lift
Air Conditioned
Non-Smoking Rooms
Security Guard
Refrigerator
Cable / Satellite TV
Kitchenette
Microwave
TV
Wheel Chair Access
Shower
Vending Machines
Free Parking

Hotel Policies

Checkin: 15h
Checkout: 11h

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Value Place Fossil Hotel Fort Worth

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for Value Place Fossil Hotel Fort Worth RATING

3.8 / 5

1 REVIEWS

Visitors' Reviews

Name:NA
Date of stay: 10/21/2007
Purpose of stay:Leisure

Date of Stay: 10/21/2007

While it is understood that this hotel is intended to be a low cost option for extended stays, the lack of basic customer service was unacceptable. The front office is only open from 9am until 6pm Monday through Friday, and until 2pm on Saturday. There is a phone in the lobby that is intended to assit those arriving later or current guests with issues. It is clear they had significant problems with guest keys blanking out. Many a guest, including myself were continually locked out of the hotel and our rooms. Using the phone only resulted in success 25% of the time. The last time I was locked out of the hotel for 5 hours before I could get a response. Hotel services such as getting fresh linens also are limited to the few office hours kept at the front desk, as is password or internet support. As a business traveler on an extended assignment, the value in Value Place was definately missing. I moved out and found Budget Suites accross the highway to be far more customer oriented.

Value Place Fossil Hotel Fort Worth 3.3

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