BookingAdvisor.com

Again the only problem for me was the single bed was too narrow and therefor did not sleep too well would want a double bed next time

An interesting hotel, each of the rooms are actually the hospitality boxes used on match days so the view is the pitch! Only complaint would be that on the first morning I was woken by the sound of the pitch being cut and on the second a loudmouth person testing the PA system and making comments about the various rooms that still had curtains shut at 9am, personally not offended but someone else could easily be... overall a cheap couple of nights comparable price wise with a travel lodge but much better quality and included breakfast...

On the plus points, you get free parking, the room was clean and tidy and breakfast is included in the price. The main negative I had with my stay was the air condition/heating in the room ............ It sounded like a jet engine taking off and there is no way you could sleep with it turned on. Which during the summer means you could end up with hot room or in my case a cold room during the winter ! This is the main reason why my feedback on this hotel is rather low.

As a football game was switched to the evening of our stay (after our booking had been confirmed), we were unable to park at the hotel. Consequently we were forced to leave our car at Excel (where our conference was) and get a taxi both ways. So not only did we have the cost of the parking (about £16 for 24 hours) but we also had the cost of the taxis (£25 in total). We also had to call to request an 'early' check-in as we were told we wouldn't be able to check in until 11.00pm because of the game. Clearly this wouldn't have been acceptable, but fortunately laterooms managed to sort this out for us. Aside from that the hotel served its purpose well. Nice and clean, good value, pity about the parking!

Excellent apart from the receptionist who was on the phone continuously whilst checking me out, to a friend or family member about her gas bill. Very very rude.

Really friendly staff in every area. Food choices a bit limited if staying several nights but good quality, with excellent restaurant service. I've already booked to stay again. The view of the pitch was terrific and the availability of free parking a real bonus if you need it.Don't go out locally it's a ghetto.

Competitively priced, great breakfast with loads of vegetarian options as standard, staff friendly and helpful. Easy to get to (obviously) and a great view of the pitch. Just have to stay here when there's a match on next time!

West Ham HotelStaff very pleasant and helpful. Room spacious and bed very comfortable. Missing a wardrobe but OK. Shower efficient and bathroom clean. Air conditioning efficient but would have preferred a bit of real air - perhaps the big patio windows could be opened just 4/5 inches - enough for air but not enough to go outside. Overall a comfortable experience. Good value for money despite no breakfast included.

Rather a strange, but unique room set up - being as the room doubles as a hospitality suite on match days!! Menu in Ironworks bar is restricted, but fair value.

Have stayed here before and service and comfort of room always good.