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Wyndham Philadelphia Hotel Mount Laurel

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1111 Route 73 North Mount Laurel ,New Jersey
United States

General Description

Location This splendid property presents an incomparable address convenient to attractions and corporate offices in Mount Laurel, Cherry Hill, Moorestown and Center City Philadelphia. This property is within a 30 minute drive from popular Philadelphia attractions such as The Philadelphia Museum of Art, Franklin Institute, Wachovia Center and Wachovia Spectrum. Rooms This lifestyle property features 245 well-appointed accommodation units that are efficiently planned with all contemporary facilities to provide a relaxing stay. Restaurant Discover enticing cuisine in an on-site Wyndham Steak and Chop House Restaurant that offers a tempting menu to tantalize your palate. Relax with a drink in your hand at the hotel's stylish Blue Room Lounge, which is the perfect option to wind up your day.

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Security Guard
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Modem / Data Port
  • TV
  • Laundry service
  • Direct dial phone
  • Free Parking

Hotel Policies

Checkin: 15h
Checkout: 12h

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for Wyndham Philadelphia Hotel Mount Laurel RATING

3.6 / 5


98 REVIEWS

Visitors' Reviews

  • NA
  • 10/26/2009
  • Leisure
Date of Stay:10/26/2009
Nice quality. Swimming pool was closed for rework. Hotel easy to find, but with an access only on one side of the street. Business center for internet access, free.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • 02/12/2010
  • Leisure
Date of Stay:02/12/2010
Location convenient to where we were. This hotel shows a lot of signs of wear, not maintained, needs to be refurbished. Upon our 2:30 AM arrival we went to our king room, and found that the AC fan made a loud clanking noise which made it impossible to sleep. We asked to change rooms, and were given a double room. One of the beds was so soft it was impossible to sleep without back problems by morning. The other bed was better but not good. There were stains on the carpet, in the bathroom there were cracked tiles, and when the bath water was run rust came out of the pipes for a while. On the 2nd night of our stay we were awakened not once, but twice by a fire alarm. The hotel was evacuated both times, the fire department came and found no fire. The next day I found out that there had been a faulty sprinkler head on the 4th floor. All this points toward a problem of not maintaining the facility to keep it up to a high standard. I noticed a sign in the lobby saying that the hotel was being leased to a private local company and not controlled by Wyndham directly.
Wyndham Philadelphia Hotel Mount Laurel 3.4
  • NA
  • 09/14/2007
  • Leisure
Date of Stay: 09/14/2007
Faucets didn't work correctly, wallpaper was peeling in places, air conditioning was slow, movies on demand kept freezing and skipping. Not terrible, and the staff was very nice, but also not what I would expect from a Wyndham.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • NA
  • 06/01/2007
  • Leisure
Date of Stay: 06/01/2007
My family and I had a terrible stay. Broken furniture, Tape on bathroom electrically switches, A snack chip under one of the beds, Wet carpet in the hallway, 2 of 3 elevators were working and 3 of 3 were dirty and a constant unpleasant odor were the delights that we experienced during our stay. I would recommend ANY other hotel in the area.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • NA
  • 05/28/2007
  • Leisure
Date of Stay: 05/28/2007
We thought we were getting a great deal. All we got for our money was a room that smelled like stale smoke, a coffee pot without instructions, toiletries in the bathroom thrown all over the counter, no tissues, a closet with only one door, a desk with a broken draw, luke warm water in the shower, a toilet tank cover that was too small, two lamps that didn't work, filthy elevators, lobby with empty bottles and empty food packages on the tables
Wyndham Philadelphia Hotel Mount Laurel 4.2
  • NA
  • 03/27/2007
  • Leisure
Date of Stay: 03/27/2007
You would expect a three star hotel to make up your room each day, two of the five days my bed was unmade let alone sheets being changed. Towels were taken off the floor, folded and hung up.One day I was left with two lotions a mouth wash and half a conditioner....no shampoo. The next day all diffrent items. I sat in the hot tub by the pool one night turned on the air and was over cum by foam, went to my room and took a luke warm shower (wish it could have been hot)
Wyndham Philadelphia Hotel Mount Laurel 4.1
  • NA
  • 02/27/2007
  • Leisure
Date of Stay: 02/27/2007
I had a GREAT time at this hotel! I recently stayed for a small conference and the staff was the friendliest I have seen in a long time! Room was immaculately clean and well maintained. I was worried about previous reviews - but after my stay - I would highly recommend this hotel !
Wyndham Philadelphia Hotel Mount Laurel 3.9
  • NA
  • 11/27/2009
  • Leisure
Date of Stay:11/27/2009
Good price, convenient, Great value. Can't think of a negative for short stay. Nice hotel, clean rooms, good size, comfortable bed. All the basics are there with a pleasant hotel staff. Only 10 minutes from Center City but 20 minutes to the airport. So a bit far if that is an important factor.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • 04/16/2010
  • Leisure
Date of Stay:04/16/2010
Room was nice and large and comfortable. Poor lighting, no refrigerator. Great hotel with a good location. Large king size bed was so comfortable. Great staff of people. This is a place you would like to stay when you are in the area.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • 10/28/2010
  • Leisure
Date of Stay:10/28/2010
Beds were comfortable, close to restaurants. Pool was crowded and unmonitored. Bathroom in room needed work. Hotel was great for the price. Family friendly and comfortable.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • 02/05/2010
  • Leisure
Date of Stay:02/05/2010
Excellent restaurant, wonderful room service, very friendly and prompt. Hotel under renovation. The hotel was under renovation and beginning at 8:30 AM every morning the saws and hammers would start. Motel 6 would have been cleaner, quieter and more comfortable. Carpeting filthy, bedding reeked of cigarette smoke in a non-smoking room. Light bulbs burned out, hair dryer was a hazard.
Wyndham Philadelphia Hotel Mount Laurel 4.5
  • 05/01/2010
  • Leisure
Date of Stay:05/01/2010
Room was spacious, bed was comfortable, bar friendly, good food and good service. I slept through the night. The service was impeccible and the food was great.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • 04/04/2011
  • Leisure
Date of Stay:04/04/2011
The location. Coldness of some of the staff behind the desk. Well, the room over looked all of the A/C units for the meeting area, last hotel it was a wall. So I guess I was lucky. The maid service was horrible i.e. glasses not replaced from previous evening, room skipped from being cleaned and when spoke to clerk at front desk, and she said I must have had a sign asking the room not to be cleaned. The floor manager came up and gave us towels and made the proper conversations expected. Funny, the last hotel I stayed at put me in a room facing a wall. Nothing but outside wall. The one before that had the ceiling leaking in the hall way when we arrived and it was not fixed for three days afterward. There seems to be a trend here.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • 08/03/2010
  • Leisure
Date of Stay:08/03/2010
Location. The pool was supposed to be heated and it was ice cold, the whirlpool Jacuzzi was not working. It only have a couple of low pressure jets working. I was just disappointed in the pool and the Jacuzzi.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • 05/24/2011
  • Leisure
Date of Stay:05/24/2011
Great staff. Did not make up room after first night. Hotel friendly and in good location. We believe the housekeeping staff hung a do not disturb sign on the door in order to avoid making up the room the second day. Pool wasvery nice.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • 03/06/2011
  • Leisure
Date of Stay:03/06/2011
Close to turn pike. Working early in the morning remodeling loud. Overall nice for the money, its old but clean. I look at new floors, really nice.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • 04/29/2010
  • Leisure
Date of Stay:04/29/2010
"This 'Three Star' hotel left quite a lot to be desired. The room had an odor, the shower water was luke warm to cold, the sink water was luke warm to hot (go figure) and the elevators were filthy. What a disappointment."
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • 04/06/2011
  • Leisure
Date of Stay:04/06/2011
Nothing. Dirty, peeling wallpaper andbadly in need of renovation. Dirty, out of date decor, scary bathroom, badly in need of a major renovation.
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • 11/19/2010
  • Leisure
Date of Stay:11/19/2010
King size bed was very comfortable. I had a handicap shower in the room. It took a little getting used to. Very clean and comfortable both the rooms and the common areas. A great value.
Wyndham Philadelphia Hotel Mount Laurel 3.3
  • Jessie
  • 08/07/2011
  • Leisure
Date of Stay:08/07/2011
Less than 1/4 mile from the New Jersey Turnpike. Hotel in disrepair. The Wyndham chain recently took ownership of this hotel, and in time, it will probably improve. But until then, guests can look forward to elevators that malfunction, rooms with peeling wallpaper, stained carpets, and broken fixtures. If you've ever wondered what Wyndham might do with the Bates Motel, look no further.
Wyndham Philadelphia Hotel Mount Laurel 4.3
  • Vivian Hsu
  • 06/15/2010
  • Leisure
Date of Stay:06/15/2010
Convenient location. Facilities need major repairs and upgrades. Excellent location and proximity to major highway. Hotel is on a strip that has lots of restaurants and places to dine. The hotel needs some major upgrades. The room was comfortable but the bedding, furniture etc. was definitely a bit old. Compared to other 3 star hotels I've stayed in this was sub par.
Wyndham Philadelphia Hotel Mount Laurel 4.5
  • Thomas Denton
  • 07/24/2010
  • Leisure
Date of Stay:07/24/2010
It was in a great location, near a lot of restaurants and stores. Only 1 out of 4 elevators were working. We had to take the stairs. I think it is a nice hotel, but 3 star is a little too high for this place. Yes it had bar and restaurant. But 3 broken elevators!
Wyndham Philadelphia Hotel Mount Laurel 3.9
  • Arlene Huang
  • 10/02/2010
  • Leisure
Date of Stay:10/02/2010
Nothing. A lot. Pool area closed the whole time I was there, you can't make a left turn in NJ, half the lights didn't work in the room, no cold water in the shower when it's 98F+ outside, movies on demand system worked partially, and then took your money and wouldn't let you see the movie!
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • Angela
  • 05/23/2011
  • Leisure
Date of Stay:05/23/2011
Room was comfortable. Bathroom was small. Nice people, nice hotel, good stay.
Wyndham Philadelphia Hotel Mount Laurel 4.7
  • Jane Spivey
  • 02/15/2011
  • Leisure
Date of Stay:02/15/2011
Lobby and staff. Hard towels and not white, 2 nonworking lights, room need updating. Look worn. I would not want to stay there again until they update their room, furniture look worn.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Angela McGee
  • 12/02/2010
  • Leisure
Date of Stay:12/02/2010
Location and price. U turn access cumbersome. Nice hotel with close access to Philadelphia and other points of interests.
Wyndham Philadelphia Hotel Mount Laurel 4.1
  • Caroline
  • 07/02/2011
  • Leisure
Date of Stay:07/02/2011
Nothing. No hot water, pluming broke, undergoing renovation. The staff was friendly. It was going under extreme renovation.
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • Juan Flynn
  • 02/05/2011
  • Leisure
Date of Stay:02/05/2011
Great staff. Beds were too firm. I enjoyed my stay, they accepted my pet without any hassle. I recommend it to anyone traveling to the area.
Wyndham Philadelphia Hotel Mount Laurel 4.2
  • Terry
  • 11/26/2011
  • Leisure
Date of Stay:11/26/2011
The location was nice. Was not very clean. Not a 3 star Wyndham. Its going through renovations. Not a 3 star hotel. May be after the renovations it will be. My comforter had some crusty mess on it. I had it changed. The room was really cleaned while I was there. New towels put up but the dirty ones left on the floor when I returned.
Wyndham Philadelphia Hotel Mount Laurel 4.1
  • Kathy Gibbons
  • 11/30/2011
  • Leisure
Date of Stay:11/30/2011
I liked leaving. Had to change room 3 times, 1st 2 rooms not clean. The 1st 2 rooms I was given weren't clean. Pulled back the covers in one room and there was lots of hair on the bed. The 2nd night I was there the hotel had 3 bus loads of 8-12 years old little league players come in and no effort was made to quiet the kids down. They were running in the halls and slamming doors until 2 AM. Hotel should have put them all together on 1 or 2 floors and made sure that regular guests were not exposed to them.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • Geoffrey
  • 09/23/2011
  • Leisure
Date of Stay:09/23/2011
The front desk called maybe fifteen minutes after we checked in to see if our room was satisfactory. Never had that happen before! The corridors of the floor we stayed on reeked of cigarette smoke even though it said it was a non smoking floor,
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Pauline Thompson
  • 11/17/2011
  • Leisure
Date of Stay:11/17/2011
Room was nice, the people were very polite! The breakfast for a juice, coffee and two pieces of toast was $10.00. Overall, clean and a great bargain. I would suggest this hotel.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Jill Feldman
  • 01/14/2011
  • Leisure
Date of Stay:01/14/2011
Nothing. Everything. This hotel was old, worn out, dirty looking, elevator was broken, etc. Very, very unacceptable.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • Darlene Archer
  • 03/13/2011
  • Leisure
Date of Stay:03/13/2011
This was a great hotel even though we were disappointed to learn upon arrival that this was a completely non-smoking facility. We were given the option to choose a smoking room when we booked online. It doesn't seem fair that options are given when all are not actually available.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • Franklin
  • 03/10/2011
  • Leisure
Date of Stay:03/10/2011
Clean rooms and friendly staff. It's a little run down. Easy access, clean rooms and friendly staff.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • Carol Hanson
  • 07/07/2011
  • Leisure
Date of Stay:07/07/2011
Staff was friendly, comfortable beds & pillows. Frequent false alarms according to staff & fire dept which you have to evacuate building! When I arrived they showed the 4 of us to a room with one bed which they quickly changed to a room down the hall. The computer room had a long wait and the printer broke but the staff was happy to print directions from their computers. The hot tub was broken. At one point the cable went out. We stayed for 5 days. One day at 8AM we were woke up by horrible banging due to renovations on another floor, staff apologized. One day they had a false alarm, everyone was evacuated for about an hour until the Fire Dept. cleared the hotel. Staff said there was another false alarm the week before. We had to request more towels (for 4 of us) each time the room was cleaned. Many of the other guest seem to have issues they had to bring up to the staff relating to service, shuttles that never arrived, loud noises in the hotel, etc. I will be complaining to corporate. No matter what the issue the staff remained friendly and caring.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • Laurie
  • 04/12/2012
  • Leisure
Date of Stay:04/12/2012
The personnel were friendly. Very old accommodations. Dirty rooms and hallways. I would not recommend this hotel to anyone! It was very old and dirty.
Wyndham Philadelphia Hotel Mount Laurel 3.3
  • Penny
  • 04/20/2012
  • Leisure
Date of Stay:04/20/2012
The indoor pool and hot tub was perfect after a long day. The price of drinks at the bar were high. Overall the hotel met our expectation. The common areas were very nice, clean and updated. My Wife and I love that the indoor pool and hot tub was open until 11 PM. The location was convenient and was right off the highway we were never far from anything we need. We also loved that the Cracker barrel was literally right down the street.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • Marvin Hoover
  • 05/05/2012
  • Leisure
Date of Stay:05/05/2012
The room attendant went over & above to get us what we needed. Construction on certain floors - elevators unavailable. This hotel is perfectly convenient to the attractions, museums, & gaming. The staff goes out of their way to ensure our stay was comfortable & pleasant. We plan on going back there before the summers over. Oh, & the breakfast buffet was to die for!
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Timothy Goldstein
  • 03/08/2012
  • Leisure
Date of Stay:03/08/2012
The gym and pool were very nice as well as the rooms. Nothing. I loved the hotel. The rooms were very nice. The pool and gym were well kept and weren't over crowded.
Wyndham Philadelphia Hotel Mount Laurel 3.4
  • Eleanor Helms
  • 10/15/2011
  • Leisure
Date of Stay:10/15/2011
Bed was comfortable. Old rooms. Hotel will be good when completed. It is an old nice comfortable hotel that is not necessarily in a good neighborhood. It will be much better when construction is complete and all the amenities are available.
Wyndham Philadelphia Hotel Mount Laurel 3.3
  • Brad McKee
  • 08/03/2011
  • Leisure
Date of Stay:08/03/2011
Good for the price. Noisy door, cold room. It was relatively nice one-spacious and clean. But the closing noise of door of the next rooms made me awake several times at night and the temperature controller was not working (the room was so cold).
Wyndham Philadelphia Hotel Mount Laurel 3.9
  • Claude
  • 08/26/2012
  • Leisure
Date of Stay:08/26/2012
The bed was comfy. There was no cold water or air conditioning in our room. It was a great hotel until we had the issue with the air and the water. They really haven't done anything about it yet either!
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • Veronica
  • 07/10/2012
  • Leisure
Date of Stay:07/10/2012
The room was beautiful and had comfortable pillows. There was no fridge and microwave. It was a great location for me, it was about 20 minutes from Philly. There is a mall, and good dining in close proximity as well.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Vickie
  • 04/18/2012
  • Leisure
Date of Stay:04/18/2012
Excellent. My kids loved it. Super clean and comfortable. Recommended.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Greg Berger
  • 08/21/2011
  • Leisure
Date of Stay:08/21/2011
Comfortable bed, good room for sleeping (dark), convenient location. Two of three elevators did not work on arrival; could not get an elevator when leaving so had to use stairs. Had to wait 5 minutes for night clerk. Adequate for a late night arrival mainly needing a decent place to sleep. Would not want to hang out at the hotel.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Caroline Garcia
  • 09/28/2012
  • Leisure
Date of Stay:09/28/2012
Nice room, close to my destination, convenient. Public facilities need a major overhaul. Nice clean room, nice staff. Public places i.e. elevators, business center are in need of overhaul or replacement. Air circulation system is not filtering properly and distributing the smell of smoke among other contaminants throughout the building. Vents in bathroom showed a huge deposit of dust and debris which is probably accumulating throughout the entire ventilation system, resulting in increased danger of spreading Legionnaires disease or other pathogens. I suggest that the chain and franchise address these issues quickly and effectively.
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • Glenda
  • 10/26/2012
  • Leisure
Date of Stay:10/26/2012
Nice room but we had no hot water. No hot water, and the bathroom floors were not clean. The elevators were not working properly. I got stuck in elevator.
Wyndham Philadelphia Hotel Mount Laurel 4.7
  • Roger
  • 02/13/2012
  • Leisure
Date of Stay:02/13/2012
Staff was friendly and responded quickly to complaints. Being in one of the not-yet-completed older rooms. This hotel is older and though some rooms have been completely remodeled, we were not fortunate enough to have been in one. There were some housekeeping problems, like mildew on the shower curtain and the bathroom floor was filthy but the front desk did alert someone right away and got it handled. Once all rooms and the halls (which are dark and dreary-looking) are remodeled.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Ken
  • 07/10/2012
  • Leisure
Date of Stay:07/10/2012
On a main route. Run down, bad service and dirty carpet in room. Elevators are totally falling apart; service in restaurant is horrible, wall paper peeling in room, dirty carpet in room, old an out-dated. Very disappointed.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Daniel
  • 11/11/2012
  • Leisure
Date of Stay:11/11/2012
Nobody bothered me. Old and shabby. Lots of baseball kids, too much chlorine in the pool, although it had late hours which I liked.
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Maureen
  • 11/28/2012
  • Leisure
Date of Stay:11/28/2012
Proximity to the New Jersey Turnpike was convenient. Chambermaid prematurely cleaned room, packing/rearranging our personal effects. The property is aging. Under renovation signs were posted, though none was in evidence. The ADA bathroom was ample, though water from the shower flooded the entire floor. One down-free pillow and blanket was provided in the room, accommodation for two only upon request. Staff was helpful.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Jesse
  • 07/23/2012
  • Leisure
Date of Stay:07/23/2012
Large comfortable bed. Somewhat antiquated; requires renovation. The hotel is acceptable so long as expectations are tempered. The carpet and bathroom tile/fixtures were old and in need of replacement. But, the price was reasonable and the location was convenient.
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Marlene Bailey
  • 05/22/2012
  • Leisure
Date of Stay:05/22/2012
I was really disappointed with the hallways and room rugs being dirty. The thermostat made a clicking noise all night.
Wyndham Philadelphia Hotel Mount Laurel 4.7
  • John Herndon
  • 10/06/2012
  • Leisure
Date of Stay:10/06/2012
I had a GREAT time at this hotel! I recently stayed for a small conference and the staff was the friendliest I have seen in a long time! Room was immaculately clean and well maintained. I was worried about previous reviews - but after my stay - I would highly recommend this hotel !
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Laura
  • 03/22/2012
  • Leisure
Date of Stay:03/22/2012
Great value for the price, friendly staff. Old and a little run down, needs cosmetic updates. Great location, nice staff, not modernized (cracks in tiles, noisy construction during the day, tub didn't drain).
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • Cathy Gonzalez
  • 04/22/2013
  • Leisure
Date of Stay:04/22/2013
Great lobby and bar area. Elevators need upgrade. Great place - I loved the stay - but the elevators are scary at best. Stairs did not run back in to the lobby so we were outside a bit too much.
Wyndham Philadelphia Hotel Mount Laurel 3.5
  • Dawn Lutz
  • 09/11/2012
  • Leisure
Date of Stay:09/11/2012
The polished lobby, with comfortable beds, and bath and body works toiletries. One person at front desk was rude. He question us when we needed another role of toilet paper family of 5, 3 night stay he said you shouldn't need it. I thought that it was a descent hotel with the exception of some of the staff. One front desk person went above and beyond to get me directions to somewhere by printing out on the computer. Then we had a staff member question us when we needed another roll of toilet paper by saying you shouldn't need it because you already have a roll. How rude, we have a family of 5 staying 3 nights it was very embarrassing. The front desk people seem to be a little put off at times but then you had some that were so polite. We asked for some things that the maid seem to be neglecting when we left like soap, cups etc.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • Bonnie Tyler
  • 04/30/2012
  • Leisure
Date of Stay:04/30/2012
Met my expectations. Bathroom was small. Good value for the overall Package.
Wyndham Philadelphia Hotel Mount Laurel 4.2
  • Julia
  • 12/21/2012
  • Leisure
Date of Stay:12/21/2012
Lobby and restaurant decor. The decor, carpeting, furnishings, etc. in the rooms were old and badly need updating. This hotel is not quite a 3 star, but it could be. I had a family reunion there in 1992 and stayed here again in 1996. In 1996 I was told they were remodeling and it would be finished by 1997 when our event occurred. It wasn't. Imagine my shock to return here 12 years later to find they still have not finished the job. All they've completed is the lobby and restaurant areas. The rooms are exactly the same as they were back in 1992. The furniture, decor and carpeting is old and stale. The walls and vents were not fresh but dull and in some places, peeling. They shut the water off in our room from 12-2:00 PM for regular maintenance just as my husband was about to shower. The restaurant closed down during lunch time, too. This was a great inconvenience as we only had one day to enjoy our stay. The goal was to relax around the pool, but we had to leave the hotel to find food to eat. The worst area yet is actually around the pool. The floors were filthy. It was obvious that it had been a long time since someone cleaned it. There were used Band-Aids, rubber bands and debris all around the pool. Used towels and safety cones were stuffed in corners or behind this big metal box as if someone decided to hide them instead of clearing them out. They really need new chairs and loungers around the pool area as well. The ones they had were rusting and old and kind of creepy to sit on. In fact, that whole pool area needs to be freshened up. A coat of paint can do wonders and it's inexpensive. They should do that since obviously, the money must have run out causing them to abandon the remolding in the first place. (remember I was told in 1996 they were remodeling) On a good note, the breakfast buffet was good and the service was good.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Sally
  • 05/18/2013
  • Leisure
Date of Stay:05/18/2013
Friendly staff and excellent location. Renovating. But that has to be done. Recommend to all.
Wyndham Philadelphia Hotel Mount Laurel 3.3
  • Neil
  • 04/15/2013
  • Leisure
Date of Stay:04/15/2013
Good location, good staff andneeds renovation. Needs renovation. Good place to stay, clean, free internet, comfy bed. Public works need renovation - electrical outlets in room were loose and one was actually melted(!), the HVAC system circulates cigarette smell throughout the hotel, and the elevators were looking a bit worn out.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • Kim
  • 06/20/2013
  • Leisure
Date of Stay:06/20/2013
Large rooms, comfortable beds. Old bathrooms, needs renovation. This was an OK hotel for a 3 star, probably what I'd consider "marginal" for a star. However, it suited our needs just fine. Rooms were large, beds comfortable. We got moved for the second night of our stay because they were shutting off the water to our section of the hotel. Hotel is pet friendly, and that surprised me a bit. Got licked by dogs twice in the lobby. Hotel appears to be ready to start a renovation. However, our rooms were OK. Bathrooms old, but beds seemed newer. Furnishings and carpet weren't "beat". So, I'd be happy to get this hotel again.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • Derek Hines
  • 05/11/2012
  • Leisure
Date of Stay:05/11/2012
Room was very spacious. No breakfast offered for the stay. The hotel was very nice and the room was very clean and spacious. There was not a microwave nor a fridge. The furniture was not what I would expect from a 3 star hotel but it did the job. They do need to do some work on there elevators. Went from 3rd floor to the lobby and the doors would not open. Had to keep pushing the floor button we were on to get them to open.
Wyndham Philadelphia Hotel Mount Laurel 3.4
  • Joy
  • 03/27/2013
  • Leisure
Date of Stay:03/27/2013
Friendly. Helpfull staff. Good breakfast buffet. Air conditioner. Made a bang noise every 15 min.
Wyndham Philadelphia Hotel Mount Laurel 4.7
  • Philip
  • 05/19/2012
  • Leisure
Date of Stay:05/19/2012
The hotel was clean and attractive. The staff was friendly. The hotel placed an inaccurate charge on my credit card and I had to contact them and wait for a credit. I was very pleased with this hotel. The staff was friendly and the room was clean and reasonably spacious. The pool was inviting. I was not able to get the internet in the business office to work, but didn't ask for help as my stay was very brief.
Wyndham Philadelphia Hotel Mount Laurel 3.5
  • Samuel Hood
  • 06/14/2013
  • Leisure
Date of Stay:06/14/2013
The Hotel staff was very accomdating. The Hotel was very clean, even during the renovation. The Manager's Happy Hour Rocks!!!!
Wyndham Philadelphia Hotel Mount Laurel 3.2
  • Patricia
  • 07/17/2012
  • Leisure
Date of Stay:07/17/2012
The beds were comfortable. I could not control my own heat and the floor was sticky. The employees were friendly but the hotel was very old. The wallpaper was pealing off and I could not control the heater in my room. There was a control switch in each room but it didn't seem to be working so I called the front desk and she said since it's an old hotel it could only be "heat, cool or neutral" for the whole hotel. Not what I expected for 3 stars.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Arnold Day
  • 08/19/2013
  • Leisure
Date of Stay:08/19/2013
Location was good, restaurant was good. The rooms were old. Hotel was in good location, near restaurants, highways and attractions. The hotel rooms were very disappointing.
Wyndham Philadelphia Hotel Mount Laurel 4.1
  • Raymond Jennings
  • 06/02/2013
  • Leisure
Date of Stay:06/02/2013
Excellent location near major shopping, very comfortable beds. Advertised that continental breakfast was included but we were refused the coupons necessary for the breakfast. Excellent location right off interstate and close to major shopping centers. Very comfortable bed.
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Carl Byrne
  • 07/03/2013
  • Leisure
Date of Stay:07/03/2013
The Wyndham Mount Laurel was a great place to stay while enjoying the Philadelphia area. The room was surprisingly big and had nice lounge chair with moving arms that could be used as a table for a meal or reading. Smaller bathroom but as a whole, the room was comfortable. The downstairs bar was pretty upscale but relatively small with little room to interact with others. Worth the drive across the Ben Franklin Bridge if you want a nicer hotel for the same price as a smaller one with fewer amenities. Tons of restaurants within a few miles.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • Jay Coble
  • 10/03/2012
  • Leisure
Date of Stay:10/03/2012
"You would expect a three star hotel to make up your room each day, two of the five days my bed was unmade let alone sheets being changed. Towels were taken off the floor, folded and hung up.One day I was left with two lotions a mouth wash and half a conditioner....no shampoo. The next day all diffrent items. I sat in the hot tub by the pool one night turned on the air and was over cum by foam, went to my room and took a luke warm shower (wish it could have been hot)"
Wyndham Philadelphia Hotel Mount Laurel 4.3
  • Marilyn
  • 11/22/2012
  • Leisure
Date of Stay:11/22/2012
The Mount Laurel Wyndham was all right. The king bed was very comfortable, and the amenities in the bathroom were nice. There was certainly ample parking. There were some downsides, however: The TV was non-flat screen. In fact, the hotel was under renovation when we stayed there. Our floor was not yet renovated. When my girlfriend sent me out around midnight to look for snacks, the food vending machine on our floor was almost completely empty. I went from floor to floor, but on the renovated floors, there were no food vending machines at all. Why would you re-make a hotel and remove the vending machines? Luckily, I found a floor with a fully-stocked machine. The hotel bar was okay. The bartender was nice.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • Robyn Keith
  • 10/22/2013
  • Leisure
Date of Stay:10/22/2013
The desk clerk was careful to not say aloud what my room number was--a good security move! I got the room right next to the elevator--noisy people getting off. Overall very good, a little difficult to find. Very nice staff, will probably try the restaurant next time I stay.
Wyndham Philadelphia Hotel Mount Laurel 4.7
  • Paul Page
  • 05/24/2013
  • Leisure
Date of Stay:05/24/2013
Very friendly staff. Rooms were good sized. Remodeling noises - but not at night. We enjoyed this hotel very much. We stayed two times; one night on our way to and one night on our way back from Virginia. Both nights were just fine. No problems. The staff was friendly. The place is in the middle of a remodel and it looks like it is going to be lovely. On our first trip we swam with the kids and it was very nice. On the trip back the pool was closed for ceiling repairs. The kids were disappointed.
Wyndham Philadelphia Hotel Mount Laurel 4.5
  • Norma
  • 12/09/2013
  • Leisure
Date of Stay:12/09/2013
The beds and bedding were very comfortable- this is the most important measure of a hotel! Would like refrigerators in rooms. Hotel is being renovated. The rooms were fine, but older. I'm sure the remodeled rooms will be top notch. Staff was friendly and professional. Beds were amazingly comfortable! Convenient location and parking. No refrigerator in my room. Would like more vending machine options. The breakfast buffet was wonderful, but I prefer a less elaborate, free buffet. Because of the beds, location and staff- I would definitely stay at this hotel again.
Wyndham Philadelphia Hotel Mount Laurel 4.1
  • Jessica Fitzgerald
  • 01/14/2013
  • Leisure
Date of Stay:01/14/2013
The first half of the stay was good until the moved our room. We did not like the second half when they decided to move our room at 11:30 pm. It's totally un-massacre to move our room on the 3rd night of 6 nights stay to another room, and floor at 11:30 pm. And the staff did not know anything about what was around the hotel, or any general information.
Wyndham Philadelphia Hotel Mount Laurel 4.6
  • Geraldine Yu
  • 06/19/2013
  • Leisure
Date of Stay:06/19/2013
Updated room, flat screen TV and free hi speed WiFi. Ice machine broken on our floor. My expectations were low. We checked in around 8 pm, there was no wait at the front desk. I was greeted promptly and was accommodated when I requested a room with 2 beds. Elevators worked promptly, there was no issue there. As the elevator stopped on other floors, I could see that the hallway carpeting appeared old and worn. When we arrived on our floor, the 7th Floor, I was happy to see that there was brand new carpeting. Our room was the first one from the elevator, which I appreciated because my father cannot walk that well. The room was beautiful; brand new carpeting; very clean; plenty of pillows. Bathroom was a little small, but had a granite countertop and a pod coffeemaker. Free Wireless Internet worked well. Overall very pleased with our experience.
Wyndham Philadelphia Hotel Mount Laurel 4.3
  • Paige Pugh
  • 05/31/2013
  • Leisure
Date of Stay:05/31/2013
Nice hotel, wireless internet, quiet, and good bed. There was a spot on the toilet and there was no microwave in fridge. There was an extra charge. The lobby was fine, the restaurant looked nice, plenty of outside/inside dining space, and staff was professional. The fridge and microwave was $15 a piece per night. There was a spot on the toilet that wiped off! The hotel was quiet.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Sarah
  • 06/30/2013
  • Leisure
Date of Stay:06/30/2013
Customer service. Poor room. I was given a hotel room with a broken bed, no air conditioning and bath tub that was clogged. I was not very happy with the hotel room, they are poorly maintained.
Wyndham Philadelphia Hotel Mount Laurel 4.3
  • Marshall
  • 05/02/2013
  • Leisure
Date of Stay:05/02/2013
Nothing. Everything. The room was dated, the bathroom was dirty, had mildew. I will never stay at this hotel again, and I will not recommend it. This hotel is badly in need of refurbishment.
Wyndham Philadelphia Hotel Mount Laurel 4.2
  • Tina
  • 01/02/2014
  • Leisure
Date of Stay:01/02/2014
Visited family and used this hotel as midpoint for sleep. Very professional staff.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Juanita
  • 07/08/2013
  • Leisure
Date of Stay:07/08/2013
Not a bad hotel, although I was quite upset the first day when my room was not made up. I had been gone all day, returning to the hotel around 1am and to a room in the same condition that I had left it in the morning.
Wyndham Philadelphia Hotel Mount Laurel 3.3
  • Gordon
  • 12/09/2013
  • Leisure
Date of Stay:12/09/2013
Set up beautifully, spacious, clean and big plus the rooms connect great for families. House keeping only came once around and our room was never cleaned. It was very presentable by first glance it's beautiful big and cozy. The beds were amazingly comfortable unlike a lot of other hotels movie channels weren't bad at all. Front desk people were very polite and sweet. Thanks guys.
Wyndham Philadelphia Hotel Mount Laurel 4.9
  • Wade
  • 10/12/2013
  • Leisure
Date of Stay:10/12/2013
Nice beds. Shower was very weak. Lots of construction going on during our stay. The lobby was redone but the rooms didn't reflect the newer look.
Wyndham Philadelphia Hotel Mount Laurel 3.4
  • Jeanette
  • 04/21/2014
  • Leisure
Date of Stay:04/21/2014
enjoyed my stay very much close to the turnpike great area i will stay there again
Wyndham Philadelphia Hotel Mount Laurel 3.5
  • Erik Craven
  • 07/18/2013
  • Leisure
Date of Stay:07/18/2013
The room was comfortable. Not physically appealing though. Front desk staff was less than friendly. Front desk staff is not friendly at all. I called for directions and was given the wrong information, which caused my travel time to exceed by 45 minutes and due to the incorrect directions I and my children ended up in Camden, NJ which is a high crime area with a high mortality rate. I made the staff aware of this and received no apology despite my sharing this info respectfully witha representativewho gave me the wrong directions. I asked the front desk staff for names/numbers of restaurants that deliver to the hotel. I was given phone numbers to restaurants that were either closed or didn't deliver. I asked for extra towels and never received them.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • Gayle Faircloth
  • 09/24/2013
  • Leisure
Date of Stay:09/24/2013
Great hotel, felt pampered. Room service was a little slow, but good food. Outstanding hotel. Great staff. Would stay again and recommend to others.
Wyndham Philadelphia Hotel Mount Laurel 4.2
  • Samantha Zhao
  • 04/20/2014
  • Leisure
Date of Stay:04/20/2014
we were going to philly,atlantic city, washington dc,& nyc so this was right in the middle. the front desk people were great! the room was old (but clean)one day they started drilling in the room above us at 8:15am but when i called they stopped! food & gas close by & right next to the turnpike. we asked for rear room & no noise over all stay was nice.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • Julie Lindsey
  • 04/03/2013
  • Leisure
Date of Stay:04/03/2013
Convenient location and great bedding. Tired; tiles, walls, and ceilings needed refreshing. This hotel is showing its age, but it is under renovation. The room was very clean and the bedding was superior. The walls, ceiling, and bathroom tiling were worn. It seems a renovation was underway. It's not 3-stars, but it was suitable for a brief overnight stay on a long trip. Clean and comfortable. I was very pleased with that value.
Wyndham Philadelphia Hotel Mount Laurel 4.4
  • Beth
  • 04/20/2014
  • Leisure
Date of Stay:04/20/2014
Hot tub was working this time. No tissues in room. Could use refrigerator in room, especially since there is plenty of room.
Wyndham Philadelphia Hotel Mount Laurel 3.6
  • Karen
  • 02/11/2014
  • Leisure
Date of Stay:02/11/2014
Nothing. Unfriendly staff, no blankets on bed, no working computer in business center. Terrible experience! The hotel is no where near a three star hotel and does not compare to any other Wyndham hotel that I have ever stayed in. The housekeeping staff did not want to clean the room, did not restock the shampoo/conditioner daily, and made the bed without a blanket to go under the dirty bedspread. It was a horrible experience; I would have rather stayed at Motel 6. The business center did not have a working computer; it supposedly was in the shop for the last 3 weeks. I felt like I was cheated and promised a 3 star hotel and it was more like a 1 or 2 star.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Dale
  • 03/01/2014
  • Leisure
Date of Stay:03/01/2014
The front desk staff was very helpful and willing to accommodate all the weird requests we made. Cleaning staff could do a better job. They didn't clean the coffee cups. NA.
Wyndham Philadelphia Hotel Mount Laurel 3.1
  • Beverly Long
  • 12/30/2013
  • Leisure
Date of Stay:12/30/2013
Nothing. The bed was not comfortable, bathrooms are falling apart, ceiling tile fell on a customer in the lobby. I will not go back. You need to look at this hotel as a three star. It is old and uncomfortable and falling apart and it does not look like they are interested in fixing anything. The only thing I can tell that they are doing is shuffling some old furniture apart. The wallpaper is peeling off the walls. Not what I expect from a three star.
Wyndham Philadelphia Hotel Mount Laurel 3.7
  • Chris Oh
  • 06/24/2013
  • Leisure
Date of Stay:06/24/2013
Evening front desk personnel attempted to make up for the hotel flaws by offering a free breakfast. Old and tired, poorly laid out, in desperate need of a renovation. While reasonably conveniently located, the hotel appears to be in major need of a renovation. The lobby isn't too bad, but the shock of entering a room that had carpeting reminiscent of an old Motel Six and an almost black, filthy bathtub could almost make a person turn around and leave. The bed was fairly comfortable, the towels were nice, and the fitness room was adequate although a bit cramped.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • Samantha Donovan
  • 07/03/2014
  • Leisure
Date of Stay:07/03/2014
The pillows were great. The hotel is going through a needed renovation through 2007. I had not considered the Wyndham, but needed two rooms in the Cherry Hill/Mt. Laurel area on this particular weekend (for vacations. We have stayed at some of the nicest resorts in the world, but for brief family visits to Mt. Laurel, we usually find a deal at one of the newer Marriott properties such as Courtyard or Fairfield, or at one of the nearby suite hotels). This Wyndham is definitely showing its age. The decor is dated. The furniture, while clean and functional, had chips and scratches at the edges. The carpet had some frayed spots where it met the bathroom threshold. The bathroom was clearly designed before the 1980s boom in competitive hotel bathroom one-upmanship. The lighting was fluorescent and the very tiny tub was surrounded by plain white 4-inch ceramic tiles. Clearly, this Wyndham is not up to the modern standards of a 3-star business hotel. Our rooms were large connecting rooms that were impeccably clean. The beds were comfortable, the pillows plentiful and luscious. The bathroom, for all its aesthetics deficiencies, was stocked with decent soaps and lotions and the shower had decent water pressure. The desk space and lighting were plentiful, and the high speed internet was free. There is room service and complimentary bottled water. The pool was an unexpected bonus for our kids. It was over-chlorinated, but was clean, covered.
Wyndham Philadelphia Hotel Mount Laurel 3.8
  • Pauline Crawford
  • 11/23/2013
  • Leisure
Date of Stay:11/23/2013
Comfortable, clean and neat. Location is hard to find.
Wyndham Philadelphia Hotel Mount Laurel 4.8
  • Kate Bolton
  • 04/17/2014
  • Leisure
Date of Stay:04/17/2014
The staff was courteous, humble and out going. They really made you feel welcome. My pet dog was welcome. I didn't dislike anything about my stay. The hotel was very clean; the room was spacious and comfortable. The staff was pleasant and professional.
Wyndham Philadelphia Hotel Mount Laurel 4.3

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